For this article, our experts spent hours hunting down and testing Suddenlink contact numbers, exploring its online help resources, and researching what customer said about their experience. In other cases customers just find it very hard to cancel their account and when they do they are facing significant fees that they were not warned were a part of their original service contract. Head over to our Optimum customer service guide to learn more. If its yours, too, Suddenlink chat customer service is open from 9:00 a.m. until midnight (CST), seven days a week. , and they dont allow for any refunds or credits for partially used subscription periods. You can cancel via the following channels: Heres how you can cancel your Suddenlink service subscription on its website: Give a ring to Suddenlinks customer service on 877-694 9474 and request the cancelation of your subscription. Understand Suddenlink Early Termination Fees, Suddenlink: Renting vs. Buying Your Router, Modem, or Gateway. See if Optimum is available for your home: Sign into add enhanced services to your account now. "@jin_chateau Hello Jenn! She was pleasant and for the first time I felt like someone was actually trying to help me. Suddenlink has become synonymous with rude and unhelpful customer support. to cancel your appointment? Your best alternative - Community Phone, connects your landline phone to cell phone towers in your area, eliminating the need for internet or copper wire connections. To cancel your Suddenlink subscription: Go to the Suddenlink website. In addition to canceling Suddenlink, DoNotPay can help you. Community Phone is a transparent and reliable landline service provider with NO hidden charges, NO contracts, and a 4-day risk-FREE trial. This cost is based on what equipment you have used. Julia: I will hang up with you and make you ho through this whole process . Canceling your monthly service will have to be handled by a real person, so they will try to persuade you to keep using Suddenlink. Click on the 'Account Information' button. The customer service rep asked if the net was working and I said no that the problem is still the same. If youd prefer to speak to a rep about your move, call, Let em down easy. Choose Complete Early Cancellation to finalize the cancellation. to cancel your appointment set for: Do you really want We rate TV and internet service providers based on price, speed, features, and bang for your buck. Provide the relevant account information (your account number and PIN). How To Cancel Suddenlink Updated Guide 2021, Does Ethernet Cable Affect WIFI Speed Which Connection To use, What is AT&T Locker App? Just create your profile in a web browser and check what else DoNotPay can help you with: We have helped over 300,000 people with their problems. If youre not a Suddenlink customer, the system will ask for your zip code and reason for calling. Our mission is to educate consumers on cable & internet and home services. DoNotPay Can Terminate Your Suddenlink Subscription Instead of You, Type in Suddenlink as the service name you wish to cancel. Make use of the after-hours payment drop box (available at some but not all locations) if face-to-face business isnt your thing. 4. Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. You will be charged a cancellation fee if you terminate the service before the expiration time has elapsed. With DoNotPay, you dont have to make that choice. If you call ( +1-888-822-5151) and say "cancel service," you'll get a Suddenlink rep that may offer some customer-retention deals. If you have a monthly subscription, this begins either on the first day after your . At the end of the call she said that someone would be in contact with me and read me a phone number (to contact me by) that was completely different from the one I gave earlier today, the one on our account, and the one I gave when making the original appointment. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. Contact an Optimum Expert with, We will debit You can cancel your Suddenlink subscription up to the last day of the billing period before the next service period begins. First dial the customer support number: 1-877-694-9474. Check what Community Phone customers have to say about their service. Something else to consider is Suddenlinks Business Premier Technical Support. If you cancel your account, close it, or even downgrade your services before you have completed the length of the Suddenlink contract to what you originally agreed, you will have to pay: Both of these are automatically applied to your account, and Suddenlink will charge whatever credit or debit card you have associated with your account. You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. 5. In the the event you have an issue that is not covered within our service guidelines, we have. If you decline these, the rep will guide you through the cancellation process. Find one using these steps: Be prepared with the following info and supplies: The last two items are optional, but theyll help you forget youre on hold listening to elevator music. They got more done in a few weeks than I did in over two years. Yes, a termination fee is involved especially when you terminate or either downgrade a service before the expiration time. By phone (Sat. If you see an outage in your area, Suddenlink is already working to resolve it. In response to the complaint, Suddenlink spoke with the customer on May 24, 2022, to acknowledge receipt of the complaint and apologize for any poor experience. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. regardless. Check out what Community Phones customers say about them on review sites. Does Suddenlink Prorate its Cancelations? Click on the 'Account Information' button. After termination, you can return the Suddenlink equipment through this process: Write your name, street address, city, state, zip code, and account number on a piece of paper and place it in the box. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. You can say New customer or press pound. Make sure all pets are secured and that the technician will have clear access to the equipment being serviced. Payment may be requested when you are scheduling your appointment with a sales representative. Your appointment will last about {{appointmentViewSelected.pacDuration}}. The service is outrageously overpriced, unreliable and customer service is non-existent. The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. You will receive a confirmation message. possibly compatible with other network providers. It's not right what Big Business can get away with if we let them. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Suddenlink, like many other similar services, wants you to stay and pay as long as possible. Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. Built-in antennas on the landline base give crystal clear voice quality even in areas with low reception as they amplify signal strength. You can cancel your account with Suddenlink online or on the phone: Once this is over and your account is canceled you should receive a confirmation message. Television service for Residential and Business. they hung on on me 5 times before I finally got to the final customer retention person and here are some highlights of that conversation. Unfortunately, Suddenlink does not have 24-hour support. We went over my phone number, and how to find the house. Then, click on the account details option. While they cant legally stop you from canceling your account, they do have a lot of extra fees involved so many people struggle to cancel their account the right way and avoid high final bills. Suddenlink Communications is a telecommunications company that belongs to Altice USA. With DoNotPays virtual credit card generator, you can count on this never happening again. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. When it comes to service, Optimum has you covered. The first representative I was in contact with tried to reset modem and her software locked up. Very low pay for skills required to do the job, they offer medical benefits but the average joe employee cannot afford them. I opted for the 100 mbps connection because I'm trying to wean my parents into a faster speed, and they couldn't understand why they should pay $20 more for 150 mbps. The companys partnership with the largest carriers across the country and built-in antennas on the landline base ensure you get guaranteed voice clarity and call quality even in rural areas and areas with low reception. Ideally Suddenlink would nut up and put fiber in my area, so if i couldn't find anything that would be compatible with Centrylink or whatever my Village utitity service can offer id still like to be prepared for a scenario where Suddenlink installs Fiber here. You may also chat online with a Suddenlink rep from 9:00 a.m. until midnight, seven days a week. With the last representative I offered to take a screenshot of my phone to prove that I have had ZERO incoming calls today, period. Our technicians will not install and set up: To be ready for your appointment, please be sure that: Once you schedule an appointment, you will need to be home during the time window. Invalid Optimum ID, please complete all fields. You do not need to be home for this pre-assessment. No, there is no possibility to pause your Suddenlink subscription. A cancellation fee will be charged from the subscriber to confirm the cancellation. , many of which have to do with billing issues. Traditional landline providers are bundling phone services with expensive internet and services you dont need. VoIP-based phones require you to have fast, reliable internet and do not work during a power outage. Status as of {{mm}}/{{dd}}/{{yy}} Partnered with the most extensive carriers nationwide, Community Phone ensures connectivity across 99% of the U.S, including rural areas. Maybe you are looking to switch providers or you have had a lot of problems with customer service and now you want to end your professional relationship. However, there are no legal ties to stop you from taking steps to cancel the Suddenlink service. What to do If You Are Unable to Cancel or Have Unnecessary Fees. All of the downloads are safe from the vendor's official website. There are early termination fees that are based on the type of package or plan you have. But real-time advice is always our preference. 27 reviews of Optimum - Stillwater "The experience of dealing with Sudden link has encouraged me to look for alternatives. If you fail to return the equipment or it has seen excessive wear-and-tear you will have to pay for whatever equipment was damaged or unreturned. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Suddenlink landline service has caused more disappointments than satisfaction. Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. In the meantime, the free trial ran out, and a hefty auto-renewed subscription fee appeared on your bank account statement. They are offering a 30-day money-back guarantee if youre not satisfied with the service you selected. Creates random credit card information, including a credit card number, Recognized for Increasing Legal Access, DoNotPay Helps You Navigate Bureaucracy, One of our proudest moments was when our app received the 2020 Louis M. Brown Award for Legal Access by the. The use of Community Phone is foolproof as it is secure against any breach since landline service is not internet-serviced and is impossible to hack. She asked me to confirm my address, which I read off the statment, and she said it was incorrect. Numerous surveys have revealed that people tend to grossly underestimate how much theyre spending on assorted subscription and membership fees. Canceling your Optimum service over the phone Optimum currently only allows customers to cancel their internet and television serviceover the phone. Another method to cancel Suddenlink services will cost you even more time and effort as it involves going to the nearest Suddenlink store. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. Suddenlinks recent glitches have made phone service anything but reliable for many of its customers. , they dont have a very favorable cancellation policy. The daunting call rates, unsatisfactory customer service, and hidden charges just about round up the old brands reputation. After this process, you should receive a confirmation message that your account has been terminated. These are specially designed for majorly cable TV purposes which have been embraced by some companies which Suddenlink is among to carry an uninterrupted digital data. to what you originally agreed, you will have to pay: Customer complaints and disputes canceling Suddenlink accounts. Thus, after diligently, following the above-stated procedures, your Suddenlink service will be cancelled. Due to the nature of their services, Suddenlink doesnt offer a free trial that turns into a paid subscription. Ape need Modem and router for suddenlink, Doesn't know anything about it. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. By signing up, you agree to our Terms of Use and Privacy Policy. You must make sure that all old shipping labels are covered or removed out rightly. - I had to wait 7 days before an appointment was avilable. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. How to Cancel Suddenlink With Just a Few Taps on Your Phone. Furthermore, their Hybrid Fiber-Coaxial network services are offered in some selected area, and it uses a coaxial network to any customers address, which in turn delivers a fantastic performance, especially for their residential subscribers. Go to the Suddenlink website. Reschedule your repair appointment. Suddenlink doesnt advertise a customer support email address and their reps told us there is no way to email them. Then the system will send you to a rep. - At Aug 4th at 11:45am there was no tech and no call. 3. We provide you with an easy and convenient way to handle all of your unwanted subscriptions and memberships from the comfort of your home. Chambers said the soonest appointment she could make with a Suddenlink technician was Dec. 14, meaning she might be without her full range of service for a month. Your communication is a gift to us. Also, they provide a deal of thirty (30) days money-back guarantee. Did your connection drop just as you were about to headshot some chump in Fortnite? Call Suddenlink tech support at +1-877-794-2724. loading loading LOADING Services Products New Membership FAQ My Account Track My Order Locations Safety & Support Blog Contact Us Services Popular Services Computers & Printers Save your document. Call quality and clarity are dependent on the strength of your internet connection. That hurts. and our Reddit and its partners use cookies and similar technologies to provide you with a better experience. Need help? Whatever the reason, we explore the best ways to cancel your account with Suddenlink. There are also complaints of incessant call drops because of bad connectivity. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. Problem: The "online" LED light never turned on. What Does It Do, What You Need To Be Aware Of Before Terminating Your Suddenlink Services, Follow These Steps To Cancel Your Suddenlink Internet, How To Call A Suddenlink Customer Service, Alternatively: Follow Suddenlink Voice Main Menu. . While Suddenlink doesnt offer 24/7 customer support, its pretty easy to reach a real human by phone at +1-877-794-2724 or by visiting one of its many local stores. They called, I pressed 1 to connect, sat on hold for 29 mins until it disconnected. Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV. If this country worked with the sincerity and expertise of FairShake we would be in great shape! 1In Sapphire, North Carolina, Premium Fiber installation is offered at $200.00. She had no idea where the erroneous number came from either. Otherwise, youll be calling when you should be sleeping or working. Learn how to schedule, manage, and prepare for a visit with an Optimum Technician. You can also call customer service on the phone . How to Cancel BT Sport Before You're Charged Again, How to Cancel Your Texture Subscription In 3 Steps, How to Cancel Your Best Fitness Membership In 2 Minutes, How to Cancel Your Burn Boot Camp Membership Effortlessly, How to Cancel National General Insurance Instantly, Cancel Your GoodRx Gold Subscription Before Your Next Bill, How to Cancel Your Bright HealthCare Insurance In 3 Steps, How to Cancel Your Delta Dental Insurance Plan In 3 Steps, How to Cancel Your Asurion Home+ In Less Than 5 Minutes, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Can You Get a Prorated Refund When You Cancel Suddenlink? - Each representative that I spoke with assumed that I wasn't home or that I missed the technician's calls, and that I wasn't telling the truth. There are two ways to pay your Suddenlink bill by phone. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. (Helpful dialogue: We can still be friends), No way to cancel without speaking to a rep. Suddenlinks cancellation policy is not customer-friendly, as you are charged a cancellation fee on confirming the cancellation. regardless. Delayed by You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. The Suddenlink Contract Tech showed up with no mask, he asked if he could come in and I requested he wait until I could get my wife out of the room. Customers have filed Suddenlink complaints, many of which have to do with billing issues. They are also welcome to watch our security footage that will show that no one with a Suddenlink vehicle entered the driveway at any point. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. I said no, that we only want a new modem/router. Their customer support is available 24/7 to attend to your problems or enquiries. Need a nerd to help you sort em out? {{data.TIME}}. suddenlink tech scheduled for service 3 times, all no-show, service still out 1 month later. Fortunately, Suddenlink has those places. Sit back and relax while we do the work. Standard installation is not offered. We can even guide you through fighting sexual harassment or asking for your money back when the company offers no refunds. If you have an account that renews at the first of the month and you decide to cancel on the 3rd of July, you still have to pay for one month of service until August 1st when your account will be officially canceled even if you dont use your service after July 3rd. There are early termination fees that are based on the type of. It would be intelligent to cancel your Suddenlink subscription and choose Community Phone. Switch to Community Phone and say goodbye to poor service, hidden charges, and disappointment. I show no missed calls, there were 3 of us home. Check what Suddenlink customers have to say about their customer support. Alternatively, you can get a plain sheet and pen down your details (name, street address, city, state, zip code and account number). Well, thats not a problem because Suddenlink offers a contract based service to all subscribers so you can terminate your service, but it involves you paying for some cancellation fees. Drop off the box at Walgreens or any FedEx authorized location, but do not use the FedEx dropbox. Performance & security by Cloudflare. I spent a total of 57 minutes on hold waiting for customer service to ask where the tech was. Heres what to do with Suddenlink down. That you could make it resolved in a few days is wonderful. Theyre useful for recalling actions taken on our account and instructions from reps. And unfortunately, Suddenlink doesnt offer this service. When it was able to connect, sometimes there would be glitches or gaps in my downloads and my fps would range from 100-2. All services not available in all areas. All rights reserved. She said that the technicians stop work at 8pm and that no one would be coming out today and offered to reschedule for Tuesday Aug 7th from 1:00pm-5:00pm. Before it became a subsidiary of Altice, Suddenlink had approximately 1.5 million users. to cancel your appointment? Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. Log into your Suddenlink account. Before contacting them, items GetHuman-geri_vin may need: No, youre not eligible to receive a prorated Suddenlink refund. 2022 Community Phone. After this process, you should receive a confirmation message that your account has been terminated. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Have your account information ready as they might need your contact info and details about the services you use. Companies respond better when others are watching. I hope that someone shows up on Tuesday. The fine print of your terms of service says that Suddenlink reserves the right to change the early termination fee cost at Anytime so you might face an early termination fee that is higher than what someone else has paid in the past. Has your service with Suddenlink left you disappointed? If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. Invalid password, please complete all fields. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. I cant say enough good about this company! You could cancel service in two ways: online or on the phone. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Do the right thing and at least call (or do it in person). I cannot express how frustrating that is. Also, you can carry other account managing settings. The fee is about $200 together with other outstanding service and equipment charges. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. You may receive a customer satisfaction survey 24 hours after your appointment. She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. - Two hours later there was no tech and no call. You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. This will continue until you cancel your account. Options are great, and Suddenlink gives you all kinds of ways to send them money. Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. The first woman that answered was sweet and elderly and had trouble understanding my name and what I wanted. Submit a complaint and get your issue resolved. At 4:45pm the technician called and said that the closest node to our service area had been worked on and he felt that he didn't need to come out because that probably fixed the problem and said to have a nice day before hanging up. You will receive an email Lorum ipsum. {{appointmentRescheduledSelected.APPOINTMENTTYPE}}. Modem, or via online chat clear Voice quality even in areas with low reception as they amplify signal.. Contracts, and Suddenlink gives you all kinds of ways to pay your Suddenlink subscription membership. Becoming Optimum be calling when you should be sleeping or working to provide you with easy... Several actions that could trigger this block including submitting a certain word or phrase, SQL! Us home Unable to cancel Suddenlink services will cost you even more time and as. Ask where the tech was only want a new modem/router you decline these, the will. Sql command or malformed data this process, you can count on this happening. Times, all no-show, service still out 1 month later especially when you are scheduling your.... Reps told us there is no way to email them will be charged a cancellation fee will charged! To do the right thing and at least call ( or do it in )... Grossly underestimate how much theyre spending on assorted subscription and choose Community is! To handle cancel suddenlink technician appointment of the after-hours payment drop box ( available at some but all. Easy and convenient way to handle all of the after-hours payment drop box ( available some... In two ways: online or on the & # x27 ; account Information & # x27 button. The nearest Suddenlink store your unwanted subscriptions and memberships from the comfort your. In Fortnite be charged from the vendor 's official website to make that choice of our platform can this! Through this whole process similar technologies to provide you with an Optimum technician help. Enhanced services to your account has been terminated two brands are finally consolidating their plans the at! Big Business can get away with if we let them 200 together with outstanding... You and make you ho through this whole process it 's not what! Hold waiting for customer service is outrageously overpriced, unreliable and customer service, charges. Appeared on your phone delegate this task to DoNotPay: Once your Suddenlink subscription Instead of you, type Suddenlink... Up, you dont have to pay your Suddenlink service that belongs to Altice USA and its partners cookies! This appointment was scheduled for service 3 times, all no-show, service still out month... Fact its not tied to your account number and PIN ) store by. ) if face-to-face Business isnt your thing appointment for existing service using service appointment up... No refunds Unnecessary fees is wonderful like someone was actually trying to help.. The steps outlined below to contact Suddenlink customer service to be home for this pre-assessment ; &... Weeks than I did in over two years great, and hidden charges, expensive forced upgrades, they! Optimum service over the phone the service is non-existent, expensive forced upgrades, hidden. Are based on what equipment you have used cost you even more time and effort as involves... Not tied to your account number and PIN ) complaints, many of its customers no-show, service still 1! Request for your service to be home for this pre-assessment 24 hours after.! Their reps told us there is no possibility to pause your Suddenlink service until it disconnected and you... Complaints, many of which have to say about their customer support is available your! Doesnt advertise a customer support is available for your service to ask where the tech.. Asking for your home: Sign into add enhanced services to your account has been terminated well. Complaints of incessant call drops because of bad connectivity switch to Community phone say... Phones require you to a rep about your move, call, let em down.... Cookies and similar technologies to provide you with a sales representative: I will hang up with you make! With low reception as they amplify signal strength to contact Suddenlink customer service and equipment charges more than! Better experience sexual harassment or asking for your home certain word or phrase, a SQL command or data... Cancellation process subsidiary of Altice, Suddenlink doesnt offer this service agree to our customer. Encouraged me to look for alternatives ensure the proper functionality of our platform make it resolved in few... At some but not all locations ) if face-to-face Business isnt your thing to! A rep about your move, call, let em down easy for existing service using service appointment up. Service is non-existent was sweet and elderly and had trouble understanding my name and what I.. Are scheduling your appointment with a sales representative subscription periods Altice, Suddenlink approximately. Convenient way to email them offer medical benefits but the average joe employee can not afford them on! And unfortunately, Suddenlink is already working to resolve it as you were about to headshot some chump Fortnite. Way to email them an issue that is not covered within our service guidelines, we have have filed complaints... ( your account has been canceled, well let you know of us home Suddenlink has become with. Other account managing settings be requested when you should receive a confirmation message your., reliable internet and home services charges just about round up the old brands.... Services with expensive internet and services you dont have a monthly subscription, this begins either the... To schedule, manage, and steep price increases had approximately 1.5 million users that you could it. Something else to consider is Suddenlinks Business Premier Technical support was scheduled for service 3 times, no-show... Not afford them not use the FedEx dropbox intelligent to cancel their internet do! In a few Taps on your phone to poor service, Optimum has you covered get away with we! Areas with low reception as they amplify signal strength easy and convenient to... Have revealed that people tend to grossly underestimate how much theyre spending on subscription... Location, but do not work during a power outage for service 3 times, all no-show, service out! Or via online chat she was pleasant and for the first day after your the Suddenlink service will be from. We explore the best ways to pay: customer complaints and disputes canceling Suddenlink Does... Heres how you can follow the steps outlined below to contact Suddenlink customer the... Suddenlink with just a few Taps on your phone your zip code and reason for calling have made phone anything... Reliable landline service provider with no hidden charges, expensive forced upgrades, and hidden charges no... Access to the nature of their services, Suddenlink: Renting vs. Buying Router! Of bad connectivity be charged from the subscriber to confirm my address, which I read off box. Customer satisfaction survey 24 hours after your appointment offers no refunds your zip code and for!, Optimum has you covered approximately 1.5 million users their internet and serviceover! You and make you ho through this whole process of bad connectivity, the system will send you to fast! Forced upgrades, and hidden charges just about round up the old brands.! Free trial that turns into a paid subscription & internet and do not use FedEx. Easy and convenient way to email them to stop you from taking steps cancel... Light never turned on service over the phone get away with if we let them it would be great! Youd prefer to speak to a rep about your move, call, let em down.! Into a paid subscription the event you have used upgrades, and steep price increases how... Service and request for your service to be cancelled x27 ; account Information & # x27 ; Information... Very favorable cancellation policy the box at Walgreens or any FedEx authorized,! Suddenlink early termination fees that are based on the landline base give crystal clear Voice quality even in areas low... Consolidating their plans - two hours later there was no tech and no.... Their reps told us there is no possibility to pause your Suddenlink:. Does n't know anything about it equipment you have used the nearest Suddenlink store experience. Customer service guide to learn more if Optimum is available for your service to be cancelled Does n't anything. However, there are also complaints of incessant call drops because of bad connectivity bad connectivity that we only a. Consider is Suddenlinks Business Premier Technical support sometimes there would be intelligent to cancel your Suddenlink subscription been. Get a Prorated Suddenlink Refund their services, Suddenlink doesnt offer a free trial that into... Expertise of FairShake we would be in great shape with DoNotPays virtual credit generator... Also call customer service is non-existent total of 57 minutes on hold waiting customer! Type in Suddenlink as the service before the expiration time has elapsed with! & internet and services you dont have to say about their service spending. Your Router, Modem, or via online chat expertise of FairShake would! At $ 200.00 can cancel Suddenlink by calling 877-794-2724 via online chat Backup Optimum Mobile Business! Were about to headshot some chump in Fortnite can delegate this task to DoNotPay: your. To ensure the proper functionality of our platform get away with if let! Days is wonderful are scheduling your appointment help you sort em out trial that turns into a paid.! For a visit with an easy and convenient way to handle all of the payment... She was pleasant and for the first representative I was in contact with tried to reset Modem and Router Suddenlink... Available at some but not all locations ) if face-to-face Business isnt your thing any refunds or for...
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