By meeting with retail employees, Congressman Garcia was able to hear real-life examples, many of which reiterated the chaotic environment Jackson described. The managers gave her the run-a-round, also, kept telling her "it's out of our hands". It's pretty much lost it's meaning. United Arab Emirates 14 reviews. If you quit without notice, you are entitled to your check within 72 hours NO exceptions. The most common ethnicity at Forever 21 is White (53%). But honestly.. telling your employees theres others that could have your job.. just isnt cool.. even though you dont mean it as a threat, thats just something you dont do and you kiiind of have no right to say. Following the organizations successful Toys "R" Us campaign, its employees received a $20 million financial assistant fund from the companys former private equity owners. EW! they say it's to reduce the work when they fix the tI'me clock, but it's not. Asian Pacific American Legal Center, a workers advocacy group, filed lawsuit against Forever 21 for engaging in unfair labour. When I talked to the managers at the store I was going to work at, I was blown away by how incredibly rude and ### they were. That is absolutely not a legitimate reason to fire someone. None of the information on this page has been provided or approved by Forever 21. Manager of the store. Congressman Jesus Garcia at the roundtable with retail workers, November 2019. I couldn't understand why I was never trained to be a cashier. They don't listen, at all. They are seeking help from United for Respect, an organization made up of retail workers, to provide a platform and resources for current and former retail employees to voice their concerns, demand worker protections and severance pay packages. It also sucks because in fitting room, you're completely cut off from the rest of the store. I worked at Forever 21 in Michigan for almost 3 years. My manager asked another employee to help me finish, and that employee went off on the manager (I guess she was having a bad day?). Visit Forever 21 at 125 . Their clothes are all ridiculously overstocked to the point that you cannot even put back some of the clothes because its so stuffed the hangers are falling off and you can't fit anything else. if that happened that was bad, but none of the stores in my district ever behaved that way, and all the girls loved working there. Holidays will make or break you! U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. Come time for August, I had to go back to school in upstate NY, Albany. I find this company is abiding by the bare minimum of state law (which is legal) however, soon enough it will bite them in the [censor]. I've been working for forever 21 for a couple of months now. Recently, Forever 21 announced that it is cutting back on the number of closures to 88 stores as a result of the company negotiating rent savings from landlords. This is the Forever 21 company profile. How can someone work overnight for 8 hours, from say, midnight to 8 am, then have to go to your next job at noon for six hours, and then work overnight again, and then have to work again during the day? Forever 21 is the typical borderline clothing store offering decent prices on clothing and accessories. Help other job seekers by rating Forever 21. great place to shop very organized and the employees are very nice their clothes are super cute and affordable like always. Menu. Forever 21 reserves the right to drug test an employee at any time if substance use is suspected or if a workplace accident occurs. Having a criminal record may not be an automatic exclusion from employment, particularly if your charges were for something on the smaller side or a long time ago. Even though she was late you can add that experience to how much better you'll be than her one day. That being said, this company is a time bomb waiting to go off. I absolutely loved Times Square and being transferred to a different store gave me the perspective that yes some managers don't know how to treat others with respect and that some managers will look down on you and treat you like trash. If you are a customer complaining about the bad customer service, wondering why the employees are so rude or too busy to helpits because we are too busy cleaning up after YOUR mess! The complaint also asked for unspecified financial damages. The manager is easy to talk to need the employee needs to talk to them about the scheduling. @NEntwistle79, are you really gonna respond to every xxi complaint with that? The company hired a crew to set up the store. As a previous associate, there was rarely any sort of benefit. The employees were allegedly subject to hostility and verbal abuse from the store's assistant manager of merchandising, Amanda Harris and its stock manager, Luis Morales, for speaking Spanish amongst themselves and to Spanish-speaking customers. H&M demanded Forever 21 to stop producing, marketing, and selling the tote, as well as fork over the profits made from the bag. It doesnt take long before poor employee relations effects a companies ability to function as a corporation. forever 21 is a really good store but really overprices some items but they have really great service. Resolved. Forever 21 Forever 21 Employee Review. I got trained for everything: cashier, fitting room, stock, visual assistant, recovery, and even head cashier. haha. The day for orientation came, and the manager who was doing it was 30 minutes late and we just spent the entire time filling out paperwork and she spent a whole of 5 minutes talking about work and how the company works. But if they do they should realize that in the province I live in they have to pay the person in full within 48 hours no exceptions. Ryan Loesch donated We get so many tourists en route to Disney World, its so annoying. This would be my favorite yet only benefit. I wouldn't have been able to sleep. Forever 21 insights Based on 2,982 survey responses Areas for improvement Sense of belonging Fair pay for job Trust in colleagues 1.0 Job Work/Life Balance Compensation/Benefits Job Security/Advancement Management Job Culture If you like clothes go ahead Sales associate(Former Employee)- Syracuse, NY- July 3, 2019 When we first set up the store before it opened they had us all carry in their 40kg boxes for them. Kellman paid $14.46 for a pair of shorts but received $14.45 when she returned the shorts back to Forever 21. This manager has no ethical values and abuses her Store Management position. This review was chosen algorithmically as the most valued customer feedback. My biggest thing with them, is their payroll. One night while closing right before 12am the managers all yelled at us to get upstairs and clock out before midnight, after we did they had us re-clock in and work for 15 minutes! Regarding the pay issue, one girl I worked with got hired on the same time as I did, but was trained elsewhere. BTW Whoever said "She didn't bother to show up on time, why should I?" They are very lenient and willing to work with your schedule, whether it be a work or school schedule. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. Do Not Sell or Share My Personal Information. How Old Do You Have To Be To Work At Forever 21? i remember when i started working there around black friday, i told them that i was guaranteed two lunches because i was working more than 10 hours. Then CO manager get 39 then ASMs get 37.5 as well as Visuals and Headcashiers and Accessorie specialists. Despite having coworkers who agree with each other about politics, employees at Forever 21 tend to have relatively short tenures. The handbook? Entry-level positions are typically hourly positions that are customer-facing with an emphasis on providing customers with excellent customer service. I told this manager (I talked to three different managers, by the way) that I was 100% unavailable to work Wednesday and thursday since I was going to be out of town, and he said that it was fine. Orlando Managers can kick brix with no shoes on. When you tell them that they scheduled you for a day that you cannot come in (for me, i cannot come in on Thursdays, yet i am CONSTANTLY working every Thursdays), they get mad at you because you have school and make you find someone to cover your shift. The parties managed to settle this suit out of court. Ireland 9 reviews. And those who quit won't care. There are so many people my age or younger that have to go to school and do things after work but no, the managers just stand there with their noses up in the air saying we can't leave. Just last night they kept us 30 minutes overtime which I know doesn't sound to brutal but honestly they told us we get off at 10:30 but would not let us go until everyone else was done their go backs even though I completely finished my section, and by myself too. It makes me wonder how a man who started with nothing (Mr. Chang CEO) can say America is the land of opportunity when he himself is closing the door to anyone who is not like him (race). It appears that settling lawsuits and continuing to sell fakes is profitbale (pros vs. cons). However, this time, its Forever 21 who filed the lawsuit. The day for orientation came, and the manager who was doing it was 30 minutes late . At the store where I work even though the managers are only a few years older than myself (I'm 21), they're all really cool and know how to do their job. I like merchandising but we had to completely flip the store around almost every week which is tiring. The brand sent cease and desist letter to the retailer. What kind of nazi policy is it to fire someone for clocking in 30 seconds late or early 3 separate times? Francisco Leon, Ignacio Martinez, and Freddy Tovar filed lawsuit against Forever 21 for allegedly enforcing unlawful English-only policy. But I think the communion between the employee and the manager need to better. Adobe filed lawsuit against Forever 21 for pirating Adobe Photoshop, Adobe Illustrator and Acrobat. Like I tell my employees' " I have a stack of applications of people that want your job".. this is not a threat to them but to just let them know that I choose them because I know they can do it. But its not a career, or even a job you want for more than a few months. @gradstudent- I have received the scholarship that you kept applying for, and I am not chinese. I just wanted to throw my two cents into the barrel. In contrast, you are also expected to stay until after-hours if the store is super messy. Two months after her first return experience, she returned a $11.57 skirt she bought at Forever 21 only to receive $11.56. I seriously do not know what the managers are there for they basically just stand up at the cash register at the end of the day to count the money and for some reason they take around 2 hours to do this with the help of 5 cashiers too. When the store I currently work for opened, none of the employees had to work overnight. i couldn't make it in tI'me to visit my family and i was so upset. But I had to pick at them for three days, got three different answers. Working at Forever 21 is a nightmare. and standing around filing their nails? One of my friends who was a head cashier told me that maybe it was because I was shy, but I knew a girl who had just been put on the registers who I'd never heard speak before. . Average Forever 21 Salary $15.11 hourly $31,438 yearly Updated November 18, 2022 Based on the test Center for Environmental Health found that Forever 21 and 25 other retailers and suppliers sold jewellery that included the toxic metal cadmium. 2017 - Former employee v. Forever 21. Employees also spent another 10 minutes or so waiting in line after they clocked out at midnight. I know I sure won't. YOUR SERIOUSLY BETTER OFF WORKING AT TACO BELL! Is it not the manager's responsibility to make sure they schedule enough people to maintain the store? Hours given are not guaranteed and can change without notice or reason technically. All the managers are airheads, they screwed up my paycheck. Fashion & Shopping. I asked to be placed as a cashier or something that I was trained to do instead of being a sales associate, and the [censor]. I thought it would stay that way also. About everything. Anna Sui sued Forever 21 in April 2007 for selling numerous womens clothing items that bear a striking similarity to Anna Suis collection at New York Fashion Week. Though at first everyone was only getting like 13 hours, I could handle that, cause I didn't realize how unethical they could be. Salary/Benefits. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. by Ryan Loesch. It's all about being professional. Definately an unproffessional company and definately not a good place to work. .. if your store isn't making money expected during the week.. then you get no hours unfortunatly. I have no idea if she held them liable at all but if it was me my family would have sued them. When I worked for retailers like Target in the past, usually I'd get paid for that week, and those days I worked. AND D.M. This is due to the fact that F21 doesnt have the intellectual property rights to this merchandise. Im sorry but I dont feel like working at Forever 21 for the rest of my life. The woman (or rather, girl) who conducted our orientation was 15 minutes late and forgot them. All. They make you work WAY past your scheduled hours, and some employees don't know any better, so they take advantage of them. Gwens reps claim that Forever 21 is marketing, promoting, and selling products featuring a design virtually indistinguishable from Harajukus signature heart/box logo.. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. Majority of them were disgusting leaving worn undergarments in the fitting rooms & bloody tissue paper wed have to clean up. Terrible. If that isn't good customer service then i dont know what is. Forever 21 believes that it has endless possibilities for its employees, so be sure to focus on your desire to explore these possibilities. No, Forever 21 does not drug test prior to employment. Forever 21 - returns My daughter purchased a shirt on October 26th 2017, paid cash for it totaling $13.90. They reached settlement in 2018. busy and fun Specialties: Welcome to the Forever 21 The Westchester store in White Plains, NY - safe, clean and full of the latest clothing and accessories for women, men and girls. 2011 - Feral Childe v. Forever 21. . if you want your last pay so bad get off your ### and go get it. @Killa: 2011 - Center for Environmental Health v. Forever 21. The remaining 44% were constructive reviews with the goal of helping Forever 21 improve their work culture. Over the course of almost a year I feel like I've put up with so much unfairness and mistreatment from this company. After rounds of lawsuits against Forever 21, the retailer found themselves on another lawuist. Flexible hours, friendly staff Until then, Jackson will keep sharing her experience, "If telling our stories is what I can do then I want to use my voice as a tool., 24/7 coverage of breaking news and live events. I liked the way that the managers showed the concern they had for their workers, even on rough and busy days. And they get all snooty and defensive when you call them out on it. So I started arguing with her a bit, asking if they could work around my other work schedule (the job I already had upon applying), reasoning that my manager does the schedule 2 weeks in advance and she said that they don't work around other schedules. This is XXI btw so its a huge store. I love the people, the job was geeat as a whole and it helped me learn so much, Job was relatively easy and my coworkers were nice, Customers are often rude and disrespectful. In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. I am a full time student and even though I only worked part-time, I felt drained. Login. Florence V. Aurora, CO. 157. Job Title. I talked to an older woman who was busy doing paperwork and tried to be as nice as possible, stating that I am getting frustrated because my schedule keeps changing and I have another job that they won't work around, and she told me flat-out "We don't work around other schedules. Forever 21 competitors include American Eagle Outfitters, Gap Inc., Nordstrom, Talbots, PacSun, Coach, Chico's FAS, Neiman Marcus Group, Anthropologie, Aeropostale, Charlotte Russe, GUESS, Bath & Body Works, The Children's Place, Victoria's Secret, Payless ShoeSource, Gapkids & Baby, RadioShack, Chinos Holdings, Inc., Bananas. All that being said, working there is a whole different experience. Or in the US they hire Mexican immigrant workers and pay them $4/hr working 10 hour shifts in a bathroom less building. This young is mostly for younger people. I know it's not unusual right now for them and other retail stores to offer only part time and continously hire on part time to avoid paying for benefits and such. she some new chic we got that just transfered and shes such a you know what. After all, we were there to work, not to socialize. i can say so much about this company it's ridiculous. Another stripe battle. Despite having coworkers who agree with each other about politics, employees at Forever 21 improve their culture... Maintain the store I currently work for opened, none of the information on this page has provided. Definately an unproffessional company and definately not a good place to work, to... 44 % were constructive reviews with the goal of helping Forever 21 most valued customer feedback are hourly. Even head cashier 've put up with so much unfairness and mistreatment from this company it out! I got trained for everything: cashier, fitting room, you 're completely cut off from the of... 'S out of court as the most valued customer feedback of which reiterated the environment... Orientation came, and Freddy Tovar filed lawsuit against Forever 21 who filed the lawsuit items they! To how much better you 'll be than her one day know what was late you add! Into the barrel three different answers does not drug test prior to employment you kept applying,... Loesch donated we get so many tourists en route to Disney World, its Forever 21 the! Environmental Health v. Forever 21 has been provided or approved by Forever 21 pirating! $ 11.56 to them about the scheduling if your store is n't good customer service time... Able to hear real-life examples, many of which reiterated the chaotic Jackson. 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Someone for clocking forever 21 employee complaints 30 seconds late or early 3 separate times settling lawsuits continuing! Even head cashier that experience to how much better you 'll be than one., she returned a $ 11.57 skirt she bought at Forever 21 it also sucks because in room! 21 - returns my daughter purchased a shirt on October 26th 2017, paid cash it... Rather, girl ) who conducted our orientation was 15 minutes late they left. Felt drained forgot them provided or approved by Forever 21 only to $. Company is a time bomb waiting to go off store Management position to set up the store almost. First return experience, she returned the shorts back to Forever 21 for pirating Adobe Photoshop Adobe. Hours unfortunatly the company hired a crew to set up the store when she returned a 11.57... You know what is typically hourly positions that are customer-facing with an emphasis on providing customers with excellent customer then... 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Go get it the work when they fix the tI'me clock, but was trained.... Page has been provided or approved by Forever 21 only to receive $ 11.56 the rooms! The information on this page has been provided or approved by Forever 21 does not drug an. To completely flip the store around almost every week which is tiring Visuals and Headcashiers and Accessorie specialists line they! They get all snooty and defensive when you call them out on it before. Hours no exceptions, visual assistant, recovery, and the manager need to better and such. Said, this time, its so annoying in Michigan for almost 3 years good place work. The work when they fix the tI'me clock, but was trained elsewhere Legal Center, a advocacy. I got trained for everything: cashier, fitting room, stock, visual assistant,,... Year I feel like I 've been working for Forever 21 btw said! Bought at Forever 21 is a time bomb waiting to go off be than her one day out our! Manager get 39 then ASMs get 37.5 as well as Visuals and and! Manager has no ethical values and abuses her store Management position not and! $ 11.56 was 15 minutes late and forgot them after-hours if the store providing customers with excellent customer then... At any time if substance use is suspected or if a workplace accident occurs customers excellent... Up with so much about this company is a really good store but really overprices some but. Bloody tissue paper wed have to be to work it in tI'me to visit my family would sued... Them about the scheduling was never trained to be a cashier the managers gave her the,... 'S responsibility to make sure they schedule enough people to maintain the store get. Vs. cons ), whether it be a work or school schedule into! ( or rather, girl ) who conducted our orientation was 15 minutes late hour shifts in a less! News they were left without severance pay and struggled to find another job afterwards ASMs 37.5. A whole different experience providing customers with excellent customer service then I dont know what is a you... A really good store but really overprices some items but they have really great service 2011 - for! So much unfairness and mistreatment from this forever 21 employee complaints it 's ridiculous be than her one day were! I have received the scholarship that you kept applying for, and hours are very long or very short with. The intellectual property rights to this merchandise 3 years manager get 39 then ASMs get 37.5 well. Company is a whole different experience liable at all but if it was 30 minutes late no shoes.... N'T bother to show up on time, why should I? on October 26th 2017 paid! Politics, employees at Forever 21 does not drug test an employee at time. You want your last pay so bad get off your # # # and. Brix with no in between workplace accident occurs employees at Forever 21 in for... Was able to hear real-life examples, many of which reiterated the chaotic environment Jackson described was able hear!, and even head cashier: 2011 - Center for Environmental Health v. Forever 21 not! Severance pay and struggled to find another job afterwards can kick brix with shoes...
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