The PIN will be sent to your email address or your phone. I was unaware that I needed to set up a PIN for my voicemail prior to leaving the UK. We empower you to efficiently solve each new challenge and make your life better and easier. If you forget your PIN when youre abroad, try texting RESET to 802901. When Voicemail answers, press # then enter your PIN. Access to voicemail while roaming requires a PIN for security reasons, if a PIN was not been set-up while in the UK before leaving - your a bit stuck, there is no default PIN. 1. Voicemail 901 is your answerphone. 24-12-2022 Have a prepaid account? If youre travelling outside the EU, you wont be able to use your UK inclusive allowance. When prompted, enter your current passcode. CS can set one up and issue you with a temporary pin for use while abroad, which you would change when back in the UK. The default code for O2 voicemail is 8705, I'm not sure if you need to call from your original handset/sim to change it though, so it may not work. But for voicemail access from abroad, you usually need to have a voicemail pin set-up before leaving the UK. on You'll use this to access your voicemail, even from another phone. Get help and chat to other customers in the O2 Community. This way, you can recoup the value of your phone if its lost, damaged or stolen. The next time you access your voicemail use your temporary PIN. If you know your PIN is based on a specific date, make the date six digits and use zeros when needed. To record your greeting: Dial 901 to access your Voicemail Key * and then 3 Follow the prompts and record your message. Follow the prompts and youll be free to enter your PIN number. If you have any problems with switching on roaming or with your APN settings, just text us the issue for free on 07533 016 422* between 7am and 11pm Monday to Friday, 8am and 8pm Saturday to Sunday, and one of our team will be happy to help. Call Virgin Mobile's customer service department and ask them to send to you the PIN. Thanks for your post and welcome to the community forums. With a Virgin Mobile phone, your account PIN, which used to be called a vKey, is very important. You have 3 weeks to listen to them for the first time before theyre automatically deleted, then 21 days to keep them when youve heard the message. Visit Community . on Would someone be able to help me reset it please. Could you sent me a message so we can work on this? Kefa Olang has been writing articles online since April 2009. 08-08-2021 First of all, you will need to set up a PIN - you will be prompted to do so the first time you call 901, or if your phone's been reset. Go to Virgin Mobile's website to recover your PIN if you absolutely cannot remember it. Choose Voicemail PIN under the Xfinity ID, Passwords & PINS section. Reset Voicemail Password from Device . Follow the instructions to create a 4 to 10 digit PIN. Look out for a Purple Envelope and pop me a reply when you can. Accessing your voicemail from an iPhone with Dual SIM The voicemail message waiting indicator represented as a red dot on your voicemail icon, shows that you have an unheard voicemail message from your primary line. on The costs of these networks can be a lot higher, so we recommend turning your phone off during the journey to your destination, or using Airplane mode where allowed on your flight. Go to My Account using your phone's browser or download and open the My Account app. 15-12-2022 2. There isn't a default mobile voicemail one as far as I'm aware. Virgin Mobile Forgotten your password? Your home phone should ring 10 times before going to Free Voicemail or Voicemail Plus. 15-09-2020 (province:)including: /en/support/content-faq/how-to-reset-your-voicemail-pin.inc, (province:)including: /en/support/content-bottom/support-bottom.inc, (province:)including: /en/support/content-bottom/support-bottom-communityforumFAQ.inc, Enter email address to receive confirmation and hit the, Voila! To find out more about the Community check out our Getting Started guide, on Devices are subject to availability. How do I access my voicemail? Select Messaging Assistant. If you receive a text message saying PERS just ignore it its just us making sure youre on the best network available. To change the number of seconds your phone rings to either 5, 10, 15, 20 or 25 . 4. Once youve chosen and entered a new PIN press # to save. The easiest way to check your remaining allowance is by using the Virgin Media app. I can't access my voicemail, says pin not correct, but is the only one I've ever used. Press 1" to change your personal voicemail greeting. . on Sorry to hear that you have been having voicemail issues. But it's asking for a pin that I don't remember setting. If your household is with both Virgin Media and O2 and you have Volt benefits, you can learn more about setting up and managing your voicemail on the O2 site. Click Update. If you can call voicemail by holding down 1, the full contact number (the box number) is stored in your mobile. To access your messages, dial your landline number from your linked mobile. Good luck. Press 1 when you hear the prompt to reset your PIN. From the menu at the top of the screen select Passwords > Change PIN. 09:33, Thanks for posting and welcome to our community , I'm sorry to hear you're having some issues with the voicemail PIN, so I can help I've sent you a private message (purple envelope, top right hand corner), on 18:35, on Check your messages when Visual Voicemail isn't available. 30-09-2019 11:45. I am currently on holiday and I cannot access my mobile voicemail. Your phone will do the rest. How do I change my Virgin Media PIN? 22:59, Hi, Im abroad in Spain and Im unable to access my voicemail because its asking for a pin. I am having the same issue. Call your Voicemail and dial the temporary PIN. WARNING Call Virgin Mobile at 1-888-322-1122 or dial "*VM" (without quotes) from your Virgin Mobile phone if you have forgotten your passcode. Copyright Recombu 2023. Simply download the My Virgin Media app, or sign in below. Missed a call from a private number. To set up your voicemail PIN or modify an existing one, call 121 from your Vodafone phone or 0414121121from any other phone, wait for the prompt, press 3 for personal preferences, 3 again for log inoptions and 1 to change your security code. On your iPhone: Tap Voicemail, then follow the instructions. All the best. 20-08-2020 I only used voicemail last week and didn't need to PIN number then, on You cant use Voicemail 901 if you have O2 Call Alert. Order by midnight for free next working day delivery. Theres no charge for receiving a message if you dont listen to it. Check to make sure the data and data roaming options are turned ON in your device Settings. If that doesn't work, you can try a manual network search. 2. 24-12-2022 Before you change any settings on your phone, its worth knowing what data roaming is. Enter email address to receive confirmation and hit the Continue button. Its bad enough if you lose your phone in the UK, but lose it abroad and you could find someone running up a hefty bill of roaming charges at your expense. If you want to swap between the two, call 1710 free from your mobile. Or, just text 'All' to 789922 and your settings will arrive to your handset, ready to be saved. I'm sorry to hear of the issues that you're having with your while you're outside the UK, I would be happy to take a further look into this for you but first I would need to confirm a few details via private message . 16:48. 12:20. Call 905 to access your voicemail, then press *. While you're listening to a message you can press: After you've listened to a message you can press: If you're a Pay Monthly customer, calls to 901 are free. 27-03-2019 Check by signing in to Your Account or using the Virgin Mobile app. Voicemail pin required, I've never set one ? 5 Tap Done. You can reset your PIN on your phone or on your computer. The roaming data cap will reset monthly on the 1st of each month. Sign up now and get access to your account 24/7. Heres what it is, if you got your SIM card. 22-07-2020 If you need help, check out our APN settings guide. Hold 1 on your Virgin Mobile phone to access your voicemail as normal, press option 2 and then follow the guided instructions. You can also check your usage from Your Account. Would someone be able to help? 08-09-2020 Need to access voicemails urgently, any ideas. I seem to have the same issue: access to voicemail is locked, while abroad now, not sure pin was ever set up but tried some combinations few times. You'll have to enter it twice. Click on "Sign In," enter your phone number and click on "Forgot Password." Find out all you need to make the most of your phone while travelling, from data roaming charges to security and more. For more information on the app, and links to download it, check out our Virgin Mobile app page. Track your usage, check your bills, upgrade and more. As well as this, weve included voicemail shortcuts for all of the major networks, if you want to reset your PIN without having to call up. on 17:31, Can you please help reset my voicemail pin, thank you, on How to Find the PIN Number on Your Cell Phone, How to Retrieve a Lost SBC Global Password. If youre unsure how to do this, check out our device guides. For the best help experience,. on Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. How do I unlock Virgin parental controls? 14-08-2020 Heads up: Internet Explorer is retiring on June 15, 2022. Try turning the phone off and then back on again. I found this thread while looking for a solution to my blocked voicemail. Sometimes 222 doesn't get you straight to your Virgin voicemail. 0 Kudos. He has been published in the "Celebration of Young Poets" and has an associate degree in communication and media arts from Dutchess Community College, and a bachelor's degree in broadcasting and mass communication from the State University of New York, Oswego. Sorry you're having some issues accessing your Voicemail. 09-07-2020 Do not actually know if it's possible to set one up while abroard or if there is a default one?. To personalise your message, just: You can change your greeting as often as you like. on Sign in to your Online Account and click on the Summary tab. If youre travelling outside the EU, youll need to check here what charges apply to that specific country as they differ from place to place. follow the prompts to personalise your message. You can change your PIN any time, just: If you dont want Voicemail 901 on your phone, dial 1760 free from your mobile to switch it off. Choose option four, then follow the prompts to change your . Hi Josell, The same applies should you ever need to change it call 901, press * and then choose option 4. If youre abroad, it costs the same to listen to a voicemail as it does to make a call to the UK. Simply sign in to see how much data, minutes and texts you've used and how much you have left. Weve put together a few tips to help you stay connected when you're out of the UK, while avoiding the dreaded bill shock when you get back home. Join the community! Have the Account PIN (vKey) that you chose when you signed up. 20-08-2020 Check roaming charges on the Roaming Hub. You can also check your APN settings. Keep in mind, you do not need your PIN to access messages via the voicemail app on your phone. 16:48. press and hold 1 if you're calling from another phone, dial: 07953 222 222 (UK) or +44 7953 222 222 (abroad) you'll need to have set up and be ready to enter your voicemail PIN to listen to your voicemail messages from another phone Need to access voicemail abroad but didnt set a pin and cant get in. If you're already on the phone or if you can't answer, your callers can record a message for you. There is no default pin for voicemail, if it's not set-up there is not a pin. Current keys: Press 4-2-1-2 to set up your new PIN. Use this to log in as described above and choose a new PIN. Your Virgin Mobile account Are you sure you want to remove the phone from the cart? Shop. 10:29. How to make a Boost Mobile payment: By phone. on 2 Tap Phone. Thanks for your post and for reaching out to the community forums. Press "4" to change the passcode. 19:26. 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