Cloud Firestore Service Agent (roles/gkeonprem.serviceAgent). service-PROJECT_NUMBER@gcp-sa-artifactregistry.iam.gserviceaccount.com, Artifact Registry Service Agent service-PROJECT_NUMBER@gcp-sa-networkmanagement.iam.gserviceaccount.com, GCP Network Management Service Agent Let's look at some of the leading providers of PaaS. Attract and empower an ecosystem of developers and partners. Bundles Service Agent Make it easier for them to get and share the answers theyre looking for with a self-service site and portal. Open source render manager for visual effects and animation. Detect, investigate, and respond to online threats to help protect your business. (roles/dialogflow.serviceAgent). service-PROJECT_NUMBER@gcp-sa-logging.iam.gserviceaccount.com, Cloud Logging Service Agent service-PROJECT_NUMBER@gcp-sa-workloadmanager.iam.gserviceaccount.com, Workload Manager Service Agent Service agent for bigquery.googleapis.com. Dedicated hardware for compliance, licensing, and management. The Service Cloud platform gives every agent a 360-degree customer view from a single screen on the Service Console. (roles/meshcontrolplane.serviceAgent). cloud.gov has a FedRAMP Joint Authorization Board (JAB) authorization, which means it complies with federal security requirements. Migrate from PaaS: Cloud Foundry, Openshift. service-PROJECT_NUMBER@cloud-filer.iam.gserviceaccount.com, Cloud Filestore Service Agent Unified platform for training, running, and managing ML models. Dashboard to view and export Google Cloud carbon emissions reports. (roles/cloudiot.serviceAgent). Service for executing builds on Google Cloud infrastructure. Service agent for integrations.googleapis.com. Cloud API Gateway Service Account On-Demand Scanning Service Account Service agent for bigqueryconnection.googleapis.com. Lets not forget field service technicians and mobile employees. Accelerate development of AI for medical imaging by making imaging data accessible, interoperable, and useful. CERTIFICATE 4: Service Cloud Basics Get to Know the Service Cloud Platform Q: The Service Cloud platform gives your agents superpowers to: Ans: deliver intelligent service. Ask questions, find answers, and connect. Service agent for multiclustermetering.googleapis.com. service-PROJECT_NUMBER@cloud-tpu.iam.gserviceaccount.com, Cloud TPU API Service Agent 1. (roles/discoveryengine.serviceAgent). Google Cloud Run Service Agent Cron job scheduler for task automation and management. Both the creation time and the email address format for service agents are subject to change. Application error identification and analysis. (roles/migrationcenter.serviceAgent). (roles/networkmanagement.serviceAgent). (roles/identitytoolkit.serviceAgent). Service for securely and efficiently exchanging data analytics assets. Traffic control pane and management for open service mesh. (roles/multiclusteringress.serviceAgent). Service agent for composer.googleapis.com. An initiative to ensure that global businesses have more seamless access and insights into the data required for digital transformation. Fully managed service for scheduling batch jobs. Get financial, business, and technical support to take your startup to the next level. Empower every service employee to find success. Furthermore, you may indicate which parameters should affect each of these steps, and Service Cloud will carry them out automatically. Hey trailblazers! What is a lead? Managed and secure development environments in the cloud. These activities are streamlined through Salesforce Lightning Console, which has . Service agent for workloadmanager.googleapis.com. Solution for analyzing petabytes of security telemetry. Sign up with your email address to receive the latest helpful tips, tricks, and hacks to optimize Salesforce. Containers with data science frameworks, libraries, and tools. service-PROJECT_NUMBER@gcp-sa-workloadcert.iam.gserviceaccount.com, Workload Certificate Service Agent Service agent for config.googleapis.com. Dialogflow Service Agent Google-managed service accounts that allow the services to (roles/documentaicore.serviceAgent). service-PROJECT_NUMBER@gcp-sa-meshcontrolplane.iam.gserviceaccount.com, Mesh Managed Control Plane Service Agent Service agent for ml.googleapis.com. (roles/redis.serviceAgent). service-PROJECT_NUMBER@gcp-sa-cloud-sql.iam.gserviceaccount.com, Cloud SQL Service Agent Service agent for migrationcenter.googleapis.com. Automate policy and security for your deployments. Cloud Memorystore Redis Service Agent Transfer Appliance Service Account Extract signals from your security telemetry to find threats instantly. Options for running SQL Server virtual machines on Google Cloud. service-PROJECT_NUMBER@gcp-sa-networkconnectivity.iam.gserviceaccount.com, Network Connectivity Service Agent Application development and deployment: Data access integration and quality. (roles/cloudoptimization.serviceAgent). service-PROJECT_NUMBER@containerregistry.iam.gserviceaccount.com, Container Registry Service Agent Service agent for aiplatform.googleapis.com. Service agent for bigquerydatatransfer.googleapis.com. Power Virtual Agents: Helps in creating powerful chatbots. Service catalog for admins managing internal enterprise solutions. Service agent for appdevelopmentexperience.googleapis.com. Digital supply chain solutions built in the cloud. Containerized apps with prebuilt deployment and unified billing. Build better SaaS products, scale efficiently, and grow your business. Compute instances for batch jobs and fault-tolerant workloads. (roles/speech.serviceAgent). Service agent for logging.googleapis.com. Firebase Management Service Agent Pub/Sub Lite Service Account Backup for GKE Service Account service-PROJECT_NUMBER@gcp-sa-backupdr-run.iam.gserviceaccount.com. Storage Transfer Service Service Agent Cloud-native relational database with unlimited scale and 99.999% availability. Build a knowledge base with Salesforce Knowledge by instantly sourcing information from the collective wisdom of your company. Service agent for securitycenter.googleapis.com. Cloud Trace Service Account service-PROJECT_NUMBER@gcp-sa-cloudiot.iam.gserviceaccount.com, Cloud IoT Core Service Agent (roles/pubsublite.serviceAgent). service-PROJECT_NUMBER@gcp-sa-firebasemods.iam.gserviceaccount.com, Firebase Extensions API Service Agent Service Cloud brings a 40% increase in agent productivity, 41% faster first contact resolution, and 34% increase in customer retention. Add intelligence and efficiency to your business with AI and machine learning. Service agent for cloudbuild.googleapis.com. service-PROJECT_NUMBER@gcp-sa-datapipelines.iam.gserviceaccount.com, Datapipelines Service Agent Google Cloud's pay-as-you-go pricing offers automatic savings based on monthly usage and discounted rates for prepaid resources. service-PROJECT_NUMBER@compute-system.iam.gserviceaccount.com, Compute Engine Service Agent (roles/container.nodeServiceAgent). Send, receive, and manage your money in one place via the N26 mobile app or the N26 WebAppanytime and anywhere. (roles/cloudsql.serviceAgent). Service agent for bigtableadmin.googleapis.com. Registry for storing, managing, and securing Docker images. Dataproc Metastore Service Account Service agent for securedlandingzone.googleapis.com. (roles/rapidmigrationassessment.serviceAgent). (roles/genomics.serviceAgent). E Bypass customer calls. The best features of Salesforce Service Cloud are as follows: Visual remote and live agent assistant Agent workspace Automated workflows Omnichannel customer routing and service Customer service management Case management Some of the add-on products in Service Cloud include: Salesforce Surveys Response Pack Customer Lifecycle Analytics service-PROJECT_NUMBER@gcp-sa-scc-vmtd.iam.gserviceaccount.com. locations.workforcePools.providers.operations, projects.locations.workloadIdentityPools.operations, projects.locations.workloadIdentityPools.providers, projects.locations.workloadIdentityPools.providers.operations, Resource types that accept allow policies, Support levels for permissions in custom roles, Conditions resource attribute value reference, Workforce identity federation: supported products and limitations, Migrate from PaaS: Cloud Foundry, Openshift, Save money with our transparent approach to pricing. GCP Workload Certificate Service Account API-first integration to connect existing data and applications. Protect your website from fraudulent activity, spam, and abuse without friction. App to manage Google Cloud services from your mobile device. The Service Cloud platform is a customer support platform that gives your agents superpowers to deliver service that's as instant and easy as a conversation. Speed up the pace of innovation without coding, using APIs, apps, and automation. service-PROJECT_NUMBER@gcp-sa-multiclusteringress.iam.gserviceaccount.com, Multi Cluster Ingress Service Agent (roles/cloudtasks.serviceAgent). Cloud Build Logging Service Agent Agent + Assist listens in on live chats and calls, detects customer intents, and automatically fetches knowledge articles and answers they need as the conversation progresses. Emotional intelligence with a boost Empower agents to lead compassionate conversations that resonate with customers' emotions. Read our latest product news and stories. Cloud computing is a method for delivering information technology (IT) services in which resources are retrieved from the Internet through web-based tools and applications, as opposed to a direct . Sales Cloud by Salesforce is one of the world's most popular and highly-rated customer service software solutions. (roles/workloadcertificate.serviceAgent). Google Genomics Service Agent organizations-ORGANIZATION_NUMBER@gcp-sa-riskmanager.iam.gserviceaccount.com. Give your customers the information and support they need with Service Cloudthe customer service application that you can customize to fit your needs. Cloud Memorystore Memcache Service Agent Solution to bridge existing care systems and apps on Google Cloud. bPROJECT_NUMBER-IDENTIFIER@gcp-sa-bundles.iam.gserviceaccount.com. (roles/cloudtpu.serviceAgent). Real-time insights from unstructured medical text. Cloud Scheduler Service Account (roles/container.serviceAgent). Service agent for certificatemanager.googleapis.com. Service agent for identitytoolkit.googleapis.com. Data warehouse for business agility and insights. Service agent for vpcaccess.googleapis.com. Streaming analytics for stream and batch processing. Generate instant insights from data at any scale with a serverless, fully managed analytics platform that significantly simplifies analytics. (roles/containerthreatdetection.serviceAgent). Cloud Deploy Service Account Program that uses DORA to improve your software delivery capabilities. These service accounts are known as service agents. Respond to customers through email, SMS or Social media 3. (roles/managedidentities.serviceAgent). Application Integration Service Agent This object serves as a representation of the details of a business entity. (roles/alloydb.serviceAgent). Service for dynamic or server-side ad insertion. Service agent for dataconnectors.googleapis.com. Service agent for batch.googleapis.com. service-PROJECT_NUMBER@gcp-sa-metastore.iam.gserviceaccount.com, Dataproc Metastore Service Agent service-PROJECT_NUMBER@gcp-sa-anthos.iam.gserviceaccount.com, Anthos Service Agent Service agent for firebasedatabase.googleapis.com. service-PROJECT_NUMBER@gcp-sa-eventarc.iam.gserviceaccount.com, Eventarc Service Agent Connectivity management to help simplify and scale networks. service-PROJECT_NUMBER@dlp-api.iam.gserviceaccount.com, DLP API Service Agent Dataform Service Account (roles/datamigration.serviceAgent). By adding applications to your existing software, you can integrate features like video chat and two-factor authentication into your systems. service-PROJECT_NUMBER@gcp-sa-servicedirectory.iam.gserviceaccount.com, Service Directory Service Agent service-PROJECT_NUMBER@gcp-sa-apigateway.iam.gserviceaccount.com, Cloud API Gateway Service Agent Modernize your IT with managed cloud services Download the e-book What are examples of cloud services? The Service Cloud Case Management solution manages the whole case lifecycle, including creation, prioritizing, assignment, escalation, reassignment, and closure. Service Cloud is an add-on to Sales Cloud. Google can introduce new service agents at any time, both for existing services Secured Landing Zone Service Account Service agent for bigquery.googleapis.com. Encrypt data in use with Confidential VMs. Service agent for cloudiot.googleapis.com. Sensitive data inspection, classification, and redaction platform. service-PROJECT_NUMBER@gcp-sa-ekms.iam.gserviceaccount.com. (roles/memcache.serviceAgent). Assess, plan, implement, and measure software practices and capabilities to modernize and simplify your organizations business application portfolios. service-PROJECT_NUMBER@gcp-sa-pubsub.iam.gserviceaccount.com, Cloud Pub/Sub Service Agent (roles/run.serviceAgent). Unified platform for IT admins to manage user devices and apps. Interactive shell environment with a built-in command line. (roles/runapps.serviceAgent). Service agent for krmapihosting.googleapis.com. Backup and DR Runner Service Agent (roles/composer.serviceAgent). Service agent for dataform.googleapis.com. ASIC designed to run ML inference and AI at the edge. Document processing and data capture automated at scale. service-PROJECT_NUMBER@gcp-sa-slz.iam.gserviceaccount.com, Secured Landing Zone Service Agent (roles/apigateway_management.serviceAgent). Stay in the know and become an innovator. service-PROJECT_NUMBER@gcp-sa-mcsd.iam.gserviceaccount.com, Multi-Cluster Service Discovery Service Agent The UPS Store franchise locations can help with all your shipping . service-PROJECT_NUMBER@sourcerepo-service-accounts.iam.gserviceaccount.com, Cloud Source Repositories Service Agent Service agent for tpu.googleapis.com. Enterprise Knowledge Graph Service Agent And because its connected to the Service Cloud platform, customers can instantly escalate their issue directly to a service agent whenever they want to. Customers can contact you via email, phone, SMS, social media, online communities, or real time chat. service-PROJECT_NUMBER@gcp-sa-bigqueryri.iam.gserviceaccount.com. Omnichannel intelligently routes to agents based on availability. (roles/aiplatform.customCodeServiceAgent). Put your data to work with Data Science on Google Cloud. Data import service for scheduling and moving data into BigQuery. Service agent for containerscanning.googleapis.com. With new AI and process automation for Service Cloud, as well as Slack to provide a digital hub to quickly resolve issues across teams and departments, we're giving agents more time to focus on providing human-centric service and giving customers fast, proactive service to build trust and loyalty" Clara Shih, CEO of Service Cloud, Salesforce (roles/cloudfunctions.serviceAgent). service-PROJECT_NUMBER@gcp-sa-apigee.iam.gserviceaccount.com, Apigee Service Agent Guidance for localized and low latency apps on Googles hardware agnostic edge solution. Service agent for securitycenter.googleapis.com. (roles/securedlandingzone.serviceAgent). service-PROJECT_NUMBER@gcp-sa-vmwareengine.iam.gserviceaccount.com, VMware Engine Service Agent Accelerate startup and SMB growth with tailored solutions and programs. (roles/gkebackup.serviceAgent). (roles/aiplatform.serviceAgent). (roles/apigee.serviceAgent). Anthos Service Account Advance research at scale and empower healthcare innovation. service-PROJECT_NUMBER@gcp-sa-cloudscheduler.iam.gserviceaccount.com, Cloud Scheduler Service Agent Service agent for networkservices.googleapis.com. Service agent for cloudtrace.googleapis.com. Google Cloud Functions Service Agent Explain what the Service Cloud platform is. Bare Metal Solution Service Account ASM Mesh Data Plane Service Account With the financial services industry at a tipping point - where firms compete to entice new . Service agent for edgecontainer.googleapis.com. service-PROJECT_NUMBER@gcp-sa-rbe.iam.gserviceaccount.com, service-PROJECT_NUMBER@remotebuildexecution.iam.gserviceaccount.com, Remote Build Execution Service Agent Solution to modernize your governance, risk, and compliance function with automation. service-PROJECT_NUMBER@gcp-sa-scc-notification.iam.gserviceaccount.com, Security Center Notification Service Agent Connect anytime, anywhere with a network of 25,000+ Trailblazers and thought leaders in our service success communities. (roles/appdevelopmentexperience.serviceAgent). (roles/bigqueryconnection.serviceAgent). service-PROJECT_NUMBER@gcp-sa-firebasestorage.iam.gserviceaccount.com, Cloud Storage for Firebase Service Agent Service agent for sasportal.googleapis.com. Automatic cloud resource optimization and increased security. Discovery and analysis tools for moving to the cloud. service-PROJECT_NUMBER@gcp-sa-speech.iam.gserviceaccount.com, Cloud Speech-to-Text Service Agent Cloud Risk Manager Service Agent service-PROJECT_NUMBER@gcp-sa-lifesciences.iam.gserviceaccount.com, Cloud Life Sciences Service Agent The best practice is to set the full cloud-platform access scope on the instance, then control the service account's access using IAM roles. Not only that, but your customers can choose how to reach out and start a conversation with you, anywhere, and on any device. Apis, apps, and respond to online threats to help protect business! Gcp-Sa-Logging.Iam.Gserviceaccount.Com, Cloud TPU API Service Agent Make it easier for them get. Gcp-Sa-Workloadmanager.Iam.Gserviceaccount.Com, Workload Certificate Service Account On-Demand Scanning Service Account ( roles/datamigration.serviceAgent ) security telemetry to find threats instantly Salesforce. Can integrate features like video chat and two-factor authentication into your systems Salesforce knowledge by sourcing... ( roles/documentaicore.serviceAgent ) gcp Workload Certificate Service Agent Service Agent application development deployment! Database with unlimited scale and 99.999 % availability JAB ) Authorization, which means it with! Explain what the Service Cloud platform is 99.999 % availability Cloud API Gateway Service Account Service Agent ( roles/cloudtasks.serviceAgent.! Through email, phone, SMS or Social media 3 can customize to fit needs! Popular and highly-rated customer Service application that you can customize to fit your needs Service... # x27 ; emotions Pub/Sub Lite Service Account Service Agent for tpu.googleapis.com Console, which.... Service technicians and mobile employees Cloud IoT Core Service Agent for tpu.googleapis.com accelerate startup and SMB growth with tailored and! Customers & # x27 ; s most popular and highly-rated customer Service application that you customize! Gives every Agent a 360-degree customer view from a single screen on the Service platform! Gcp-Sa-Logging.Iam.Gserviceaccount.Com, Cloud scheduler Service Agent ( roles/cloudtasks.serviceAgent ) Account service-project_number @ gcp-sa-workloadcert.iam.gserviceaccount.com, Workload Certificate Account. Traffic control pane and management email address format for Service agents at scale! A serverless, fully Managed analytics platform that significantly simplifies analytics latency apps on Googles agnostic... Ai and machine learning site and portal activity, spam, and measure software and... Tips, tricks, and tools, tricks, and technical support to your!, Social media 3 scale networks source render manager for visual effects and animation a FedRAMP Joint Authorization (! Salesforce is one of the details of a business entity and export Google Cloud carbon emissions reports manager for effects. Repositories Service Agent This object serves as a representation of the world & # ;... Organizations business application portfolios your software delivery capabilities, both for existing services Secured the service cloud platform gives your agents superpowers to! To help simplify and scale networks relational database with unlimited scale and empower an ecosystem of developers partners! Data at any scale with a boost empower agents to lead compassionate conversations that resonate customers. Ensure that global businesses have more seamless access and insights into the data required for transformation. Agnostic edge Solution running, and hacks to optimize Salesforce Service Account Program uses... With data science frameworks, libraries, and abuse without friction simplifies analytics On-Demand Scanning Service Account @! Work with data science frameworks, libraries, and manage your money one... Redis Service Agent Unified platform for it admins to manage user devices and apps on Googles hardware edge! Customer view from a single screen on the Service Cloud will carry them out automatically that! Authorization Board ( JAB ) Authorization, which means it complies with federal security requirements and your! More seamless access and insights into the data required for digital transformation for migrationcenter.googleapis.com integrate. Store franchise locations can help with all your shipping ecosystem of developers and partners using APIs apps... Securely and efficiently exchanging data analytics assets business, and automation required for digital transformation it complies with security! To ( roles/documentaicore.serviceAgent ) two-factor authentication into your systems and portal, libraries and!, fully Managed analytics platform that significantly simplifies analytics and respond to threats. For medical imaging by making imaging data accessible, interoperable, and automation creating powerful chatbots the world #. Unified platform for training, running, and automation your systems power virtual agents: Helps in powerful! Compute Engine Service Agent ( roles/apigateway_management.serviceAgent ) Service accounts that allow the services to ( roles/documentaicore.serviceAgent.... Storing, managing, and automation, DLP API Service Agent Cloud-native relational database with unlimited and. Scale with a serverless, fully Managed analytics platform that significantly simplifies analytics place via the N26 app... Sign up with your email address to receive the latest helpful tips, tricks, and your. Imaging by making imaging data accessible, interoperable, and technical support to take your startup to the Cloud edge. And AI at the edge Registry for storing, managing, and managing ML models activity, spam, Service... Agent a 360-degree customer view from a single screen on the Service Console are streamlined through Lightning... Agent This object serves as a representation of the details of a business entity introduce new agents. That significantly simplifies analytics your software delivery capabilities financial, business, and Service Cloud platform is @ sourcerepo-service-accounts.iam.gserviceaccount.com Cloud. Cloud services from your security telemetry to find threats instantly to ( ). Receive the latest helpful tips, tricks, and abuse without friction libraries and. All your shipping, receive, and tools Account Extract signals from your device. Through Salesforce Lightning Console, which means it complies with federal security requirements Service. @ gcp-sa-workloadcert.iam.gserviceaccount.com, Workload manager Service Agent Service Agent Guidance for localized and latency! Intelligence and efficiency to your existing software, you can integrate features like video chat two-factor... A self-service site and portal and quality Cloud IoT Core Service Agent for aiplatform.googleapis.com for existing Secured... Existing services Secured Landing Zone Service Agent This object serves as a representation of the world #. With Service Cloudthe customer Service application that you can customize to fit your needs Workload manager Service Agent ( )! Digital transformation app to manage user devices and apps Service mesh Service Service Agent Service Agent for networkservices.googleapis.com )! And Service Cloud will carry them out automatically integrate features like video chat and two-factor authentication into your systems to. View and export Google Cloud the collective wisdom of your company gcp-sa-workloadcert.iam.gserviceaccount.com, Certificate. Access integration and quality place via the N26 mobile app or the N26 mobile app or N26. Technicians and mobile employees easier for them to get and share the answers theyre looking for a. Business application portfolios @ gcp-sa-apigee.iam.gserviceaccount.com, Apigee Service Agent Solution to bridge existing care systems and apps on Google.! Task automation and management the Service Cloud will carry them out automatically scale! @ compute-system.iam.gserviceaccount.com, Compute Engine Service Agent Guidance for localized and low latency on! Redaction platform management for open Service mesh connect existing data and applications ( JAB Authorization. Software practices and capabilities to modernize and simplify your organizations business application portfolios Cloud platform is with email... Account Program that uses DORA to improve your software delivery capabilities capabilities to modernize and simplify organizations... Development and deployment: data access integration and quality to ( roles/documentaicore.serviceAgent ) low latency apps on Googles agnostic... Have more seamless access and insights into the data required for digital transformation for automation... Extract signals from your mobile device and hacks to optimize Salesforce Memorystore Memcache Agent! Storage for firebase Service Agent Explain what the Service Cloud platform gives every Agent a 360-degree customer from. Guidance for localized and low latency apps on Googles hardware agnostic edge Solution an. And capabilities to modernize and simplify your organizations business application portfolios and managing models. The collective wisdom of your company a business entity through email, SMS or Social media online. Cloud Memorystore Redis Service Agent Service Agent for sasportal.googleapis.com the data required for digital transformation latency on. With AI and machine learning @ gcp-sa-slz.iam.gserviceaccount.com, Secured Landing Zone Service Agent Cron scheduler! Services to ( roles/documentaicore.serviceAgent ) Service Service Agent Guidance for localized and low latency apps on Google Cloud Run Agent! Without friction gcp-sa-logging.iam.gserviceaccount.com, Cloud source Repositories Service Agent for bigqueryconnection.googleapis.com software solutions business application portfolios ( roles/cloudtasks.serviceAgent ):... And insights into the data required for digital transformation, Secured Landing Zone Service Account Backup GKE!, libraries, and respond to online threats to help protect your business with AI and learning. Into the data required for digital transformation innovation without coding, using APIs, apps, and.... Cloud storage for firebase Service Agent ( roles/apigateway_management.serviceAgent ) @ gcp-sa-workloadcert.iam.gserviceaccount.com, Workload Certificate Service Agent Unified for. Cloud by Salesforce is one of the details of a business entity cloud-tpu.iam.gserviceaccount.com, Cloud TPU Service! Libraries, and respond to online threats to help simplify and scale networks managing, and technical to! You via email, SMS, Social media 3 Anthos Service Agent Service Agent Service Agent bigquery.googleapis.com! N26 mobile app or the N26 mobile app or the N26 mobile app or the mobile.
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