Once you check in, youll receive your Band and board the ship. In addition to vaccinations, well be doing the following for our Crew: Well be doing our best to ensure that no matter where we go, were considering our Sailors well-being, so here are a few important things to know. Check you've typed your email address correctly. ), Related: Interesting things youll only find on Majestic Princess. Such a Guest will be responsible for all applicable fees and travel expenses to that subsequent port of call. Medications, swimwear, running shoes, party dress, Well need you to book your disembarkation slot so that we can all get off the ship in a spaced-out fashion. From the must-brings to the nice-to-haves, weve got a list to help you prepare. What to put in your carry-on: You can, of course, unsubscribe at any time. On cancellations made 121 days from sailing, you can expect the balance after your deposit as a refund. The 411 on what to book pre-sail, and what you can book once we get out to sea. Virgin Voyages, Richard Branson's adult-only cruise line, will require all passengers and crew to be vaccinated for COVID-19 before boarding, the company announced Tuesday . (Enrollment required for select benefits.). 8. Executives hint at an answer. For your comfort and convenience, we recommend that Guests arrive at your selected arrival slot noted on your Voyage documents. Virgin Voyages reminds all Guests that they must ultimately assume responsibility for their actions while ashore. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. For a list of prohibited items, see our FAQ section -- click on "What items are prohibited from being brought on board? We will report incidents of illegal activity or behavior to the appropriate law enforcement authorities ashore. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements. At least one high-profile line is considering the idea. If this is not complete, we cannot let you board the ship. Virgin Voyages similarly reserves the right to refuse or revoke passage to anyone who has failed to notify it of their specific needs with regard to accommodation; seating or services required from it or the terminal operator; their need to bring medical equipment; their need to bring a service animal on board the ship; or of any other known disabilities that require special assistance, special services, or privileges; who in the Carriers and/or Masters opinion is unfit or unable to travel; or anyone whose condition may constitute a danger to themselves or others onboard on the grounds of safety. We'll waive the additional cost, so you don't pay more than for your original ticket. Virgin Voyages may, but is not obliged to, substitute another ship for any sailing and cannot be liable for any loss to Guests by reason of such cancellation, advancement, postponement or substitution. For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. Get expert advice, insider tips and more. We further reserve the right to request a medical certificate affirming the stage of pregnancy, and to refuse passage if we and/or the Master are not satisfied that the Guest will be safe during the passage. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Passengers who test positive or who have been exposed will also be granted 100% FCC. Our Ship Crew will work with you and local authorities to agree on a time you can safely disembark from the ship at the end of the voyage. You will be offered complimentary ShipEats, on demand entertainment on your cabin TV, WiFi, and Virgin Voyages will cover medical care and testing expenses on board the ship. Compare the cost in points or miles to cash, and see which option is best. Required pre-flight COVID tests on disembarkation. Virgin Atlantic Covid Flexibility Policy Issued 1 June 2022 From the start of the pandemic we quickly adjusted our policies for flight and package holiday bookings to provide as much flexibility as possible for our customers, including unlimited fee-free changes, recognising that Covid-19 created uncertainty for international travel. Our biggest priority is keeping you safe and giving you a sense of confidence when you sail with us, so were putting together our procedures based on the most reliable guidelines out there. Our pre-boarding screening policies and communications, 3. The first thing to know is that seven days beyond booking, your deposit is non-refundable. Seldom travelers may not get enough value to warrant the cost. Newsletter; Write a Review; Boards; . Seabourn is allowing more flexibility for travelers who arent comfortable cruising right now. Ultimately, the type of refund youll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not youve made your final payment and whether or not you actually have COVID-19. In accordance with our industry standards and with consideration and guidance by the CDC, we are adjusting our protocols. Interesting things youll only find on Majestic Princess, A look inside Regents most expensive cruise ship, Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing, Heres what to consider if youre thinking about booking future travel now, First impressions of Virgin Voyages Scarlet Lady from an expert cruiser, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event, Virgin Voyages shall refund all passage moneys paid by a Guest. While we are as disappointed as you are, know that this is just a temporary setback and will not stop us from becoming the world's most irresistible holiday. Check you've typed your email address correctly. It's our job to keep you, and our Crew, well throughout your voyage; so below you can find all the documents and tests we need from you before getting on board. You can do so on the, Dinner reservations at our eateries are available for booking, Shore Things are open and available for booking as well, Redemption Spa and Thermal Suite services, Lunch and breakfast reservations at our eateries, We will deny boarding to any Sailor whose response is yes" at boarding to any COVID related questions. The current welcome offer on this card is quite lucrative. What happens if a Sailor tests positive at the terminal? The credit is to be used by June 30, 2023, either to book another sailing departing by June 30, 2023, or toward payment for another existing booking. In some cases, the answer is yes. Your travel agent or tour operator acts for you in making the arrangements for your Voyage and any related travel, lodging and tours. It certainly pays to know what refund you can expect and how to claim it. The contact page offers options for online chat, email message, or you may call (954) 488-2955. This post contains references to products from one or more of our advertisers. If you choose to cancel your sailing without a positive test result, your refund will be issued based on the line's standard cancellation policies. Booking a Voyage on one of our ships constitutes acceptance of the items listed above (but as for the Ticket Agreement, only the one applicable to you), which include these Additional Terms and Conditions. Uber Cash and Uber VIP status is available to Basic Card Member only. The 7-day grace period does not apply to bookings made at 120 days or less of the sail date, since full payment of the Voyage fare is required at this time. Refunds will be returned to the original form of payment, less any nonrefundable deposits or cancellation fees, which will be returned in the form of FCC to be used on a future booking. Related: What it was like on the first Azamara cruise since the line split with Royal Caribbean Group. If you have paid in full, the amount will be issued in the form of FCC. In limited situations where Guest would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we reserve the right to refuse permission to participate in all or part of the Voyage. We suggest participating in shoreside activities that meet the sanitation and/or physical distancing requirements that we have and follow onboard our ships, All Shore Excursion operators listed on our website or mobile app have committed to implementing our Voyage Well initiative health and safety protocols, including vaccinated tour guides or, if not vaccinated, proof of a negative PCR Test 48 hours prior to the Shore Thing departure or negative Antigen Test on the morning of the Shore Thing departure, That being said, we cannot ensure or guarantee that all such health and safety protocols have been implemented or will be maintained at all times by the Shore Thing operators, All Sailors going ashore will also be required to comply with protocols in each specific port of call, We encourage Sailors to visit each destinations official website to familiarize themselves with the local health and safety measures in effect at each port of call, Any Sailor who has signs of COVID will receive complimentary medical care on board via our onboard Medical Team our medical center is equipped with the latest PCR testing capabilities to test for COVID-19 and other viral diseases, In case of a positive PCR test, those Sailors will be isolated under Virgin Voyages Infection Prevention & Control protocols, Our highly trained medical team will treat impacted Sailors with the best care until we arrive back and are in port, and the impacted Sailors can be transferred to local medical or quarantine facilities, If negative, we will test for other viral infections as well, for example, influenza A & B, etc., and if any of those tests are confirmed, treatment is administered accordingly, Isolation may not be required for the above cases, but our medical doctors on board will determine on a case by case basis, Using the close contact tracing feature built into our Sailor App, we will identify other Sailors and Crew who will also need to isolate and take a PCR test, If those Sailors test positive, they will need to remain isolated for the rest of the Voyage and then be transferred to a designated shore-based quarantine facility to complete the remainder of the required quarantine period, Any and all Sailors who test positive for COVID-19 are moved to a Sea Terrace Cabin on Deck 9 in an isolated zone away from other Sailors, A prorated voyage fare FVC will be given to anyone who has their cruise cut short due to testing positive for COVID-19, or being suspected of having COVID-19 during the sailing, If required, Virgin Voyages will cover the costs of your COVID-19 medical treatment on board, If you test positive, Virgin Voyages will take care of all Ship Eats delivery charges while in isolation and/or quarantine and WiFi will automatically be provided, We will also take care of all On-Demand Entertainment Charges from Sailors folios during isolation/quarantine, Please note that all other Ship Eats charges will still be applied to orders e.g. The Voyage will only be cancelled on the date we receive the notice of cancellation. Those who have answered yes to any of the questions will be sent to a secondary screening in the event that they may have been exposed or potentially infected. Again, well leave the fun packing elements to your discretion (after all, you know how you like to vacation), but we have some recommendations about what to bring and how to bring them. Our UK Guests have particular rights provided in the UK Ticket Contract, which terms prevail over conflicting terms in this paragraph. Carnivals cancellation policy has changed recently to become less flexible. Enrollment required. For example, if you have paid in full for the cruise at the time it is cancelled, your future cruise credit will be issued in the amount you paid. For an up-category change, applicable fare increase is due at time of change. Credits must be used to book a voyage that departs on or before Sept. 30, 2022. Standard cancellation policies are found in the ticket contract. For our UK Guests: any conflict between any of the items above andThe Package Travel and Linked Travel Arrangements Regulations 2018will be resolved in favor of the latter when deviation from the regulations is not permitted. Passengers who booked by March 31, 2022, for cruises departing on or before Sept. 30, 2022, are protected by Royal Caribbean's Cruise With Confidence policy, which entitles them to 100% of the cruise fare paid in the form of FCC if they cancel for any reason. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. It's our job to keep you, and our Crew, well throughout your voyage so below you can find all the documents and tests we need from you before getting on board. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements beginning 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. Beyond that, there are no other COVID-specific refund policies. If you test positive, you will be denied boarding. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. Related: Curious about Holland Americas newest Rotterdam? Unruly, abusive or aggressive behavior toward other Guests or crew will not be tolerated and may be grounds for disembarkation as well. Virgin took the strong move to ensure a safer environment for all its passengers (they call them sailors) and crew by mandating COVID-19 vaccination for everyone onboard. Furthermore, you grant to us or our affiliates a license to forever use such photographs, film, images, tapings and/or recordings of your likeness, voice and sound, as the case may be, in all media and in all forms, including, without limitation, advertising, promotional materials, publicity, digitized images, social media, broadcasts, videos, films, commercials, merchandise, governmental investigations, and litigation without further compensation or any limitation whatsoever. Cancel booking. Travel news and alerts. PALM BEACH Two more cruise lines have announced the elimination of pre-embarkation testing requirements, following the CDC's decision last week to drop its COVID-19 program for cruise ships. Virgin Australia will continue to provide flexibility to guests who are impacted by COVID-19. Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. Quarantine and contact tracing requirements with confirmed COVID-19 cases, 10. Plus, your own feed of TPG content. Ticket Contract for All Guests except those from UK, The Package Travel and Linked Travel Arrangements Regulations 2018, These are our standard booking policies. - From 119 days up to 45 days from your departure date, your available options are: - At 44 days from your departure date, all funds paid are final. They are available in full below for your information and should be read, understood and accepted by you before making a booking with us. Credits must be used by May 31, 2022, to book a new cruise that departs by Dec. 31, 2022. Future cruise credits are issued for the fare paid at the time of cancellation. Your Ticket Contract and the Privacy Policy contain more information on the above. Nothing. When you arrive at the port, you and your fellow Sailors will need to bring the following items in order to board the ship: 2. The list of things we recommend that you bring along with you, 5. We are not responsible or liable for typographical errors, omissions or misprints. Because of security regulations, Guests may not be allowed to enter the terminal prior to the scheduled embarkation time and may want to avoid waiting in potentially inclement weather as the waiting area outside and inside the terminal may be limited. Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. Beyond that, it becomes non-refundable. In order to sail with us and ensure that we Voyage Well together, we need you to sign our Voyage Well acknowledgment. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event, Virgin Voyages shall refund all passage moneys paid by a Guest. Our ships are unable to offer specialized medical care, treatment, or equipment. 2. (Proof of a positive test result is required. Guests are under no obligation to identify themselves solely because they have a disability when they seek no special assistance, special services, or privileges. Claims must be made directly to your insurance company. From the must-brings (like your passports and vaccine cards) to the nice-to-haves (like swimsuits and sunglasses), we have a list to help you prepare. What you can book once youre on the ship, 5. Related: Heres a first look at Celebritys new Celebrity Apex. Heres a peek. Our biggest priority is keeping our Crew and Sailors healthy, and we want you to feel confident when you set sail with us. 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