I found two separate listings for tickets in the same section and row. This is done to prevent potential fraud or security issues. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. I linked my Astros ticket account and MLB account in the past. You will enter your community username and new password and done! and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). How can I access my contacts? If so, wait a few minutes. This timeframe can range from 24, 48, or even 72 hours. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. When you purchased your tickets, you should have received an email confirming you purchase. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." Customer service all the way to your seat, 2000-2022 StubHub. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. I have the same issuesee photo. Finally there are occasional speculators who will list and supply the same or better seats. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. If you buy you are covered by Stubhub fan promise. No. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We are changing the way you register and sign-in to the StubHub Community. (Game is day after tomorrow). Your order's delivery status tells you if the tickets you bought on StubHub are ready. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Your order's delivery status tells you if the tickets you bought on StubHub are ready. se Google Chrome for a smoother experience. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. Which unfortunately means replacements are sometimes not possible. Please try again." By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Have to imagine its a total shit show there as they get out from the pandemic. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Did you just list the tickets? If you buy you are covered by Stubhub fan promise. Danielle is the author of this solution article. You'll pick up your tickets on event day. In most cases, tickets arent issued until 24 hours before the event. You will enter your community username and new password and done! You see that, so you jump in and try to buy these good tickets. Thanks for any help. selling tickets that arent available yet. Apparently they should be ready by midnight tonight. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. How do I determine the seat numbers for a ticket listing? . I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Ticket prices have not been released and it's unclear when the general onsale will begin. Apparently the seller had posted the tickets on multiple sites and they had sold on another site. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Event is September 26. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. No. After the switch, you will enter the email address you use to access the community in order to reset your password. Don't show them on your phone. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. All Rights Reserved. Are you within 48 hrs of the event? The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. Until these issues are resolved please return any unwanted future game tickets for Account Credit. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. 48 hours before the event. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. 1. Download the MLB Ballpark app. I am having the same issue. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Great question. They should appear on the site soon. We are changing the way you register and sign-in to the StubHub Community. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. Press question mark to learn the rest of the keyboard shortcuts. Then go to team "Colorado Rockies" and your tickets should be in there. Use of this website signifies your agreement to our. Thanks. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Re: selling tickets that arent available yet. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. MLB is partnered up with Stubhubs and is fully integrated with them. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). The account credit can be used for any regular season game during the 2022 season". When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? Yes No. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Do I need to print these tickets? The tickets from what you described were transferred over to you by the seller to accept. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. No. In the form of a scam, a seller will set a competitive ticket price. Yes "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Help us improve this article with your feedback. After the switch, you will enter the email address you use to access the community in order to reset your password. List the details of the ticket. Their customer service number is 866-788-2482. I dont want all this stress right now! We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Like eBay, StubHub ignores design in favor of data. Help us improve this article with your feedback. Find or create the event you selling the tickets for. Yes Remember, you need to print these tickets. Select the date of the event and the type of ticket you're selling. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. Sorry we couldn't be helpful. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Thanks! Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Stubhub has had some serious software glitches the past few months. Id guess brokers who have confidence theyll get tickets. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Ticket sellers on StubHub get to set their own prices. A place to discuss and share all matters concerning singer, Lana Del Rey. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Sellers also receive some benefits from this FanProtect Guarantee. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. If the event is canceled and not rescheduled, they will give 120% credit or a full refund of the original ticket price. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. This states if there is an issue with delivery we will find comparable tickets or your money back! All Rights Reserved. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. If I purchase both sets, will the seats be together? You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. Hey @Ckwade123. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. No. They also get to itemize how those prices are calculated. . Aimee Campbell, StubHub's global head of public affairs,. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Tap on a row with the green ticket icon. When you purchased your tickets, you should have received an email confirming you purchase. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. Some fans had sticker shock when tickets . After the switch, you will enter the email address you use to access the community in order to reset your password. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Do I need to verify my email address to access tickets? If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. After the switch, you will enter the email address you use to access the community in order to reset your password. Did you find it helpful? All Rights Reserved. In most cases, tickets arent issued until 24 hours before the event. About 3 business days before the event. Why does it out that date if closer to 24 hours? If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. What happens if events are postponed or rescheduled? StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. Press question mark to learn the rest of the keyboard shortcuts. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). doesn't leave me any wiggle room Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? After the switch, you will enter the email address you use to access the community in order to reset your password. Create an account to follow your favorite communities and start taking part in conversations. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. Please try again." Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. Thanks. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Bought my tickets 4/6, said they would be ready 4/22. If you can't deliver the tickets you sold on StubHub, you need to tell us. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. We are changing the way you register and sign-in to the StubHub Community. You will enter your community username and new password and done! StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? StubHub is an eBay company that began selling and reselling event tickets in 2000. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. I'm not sure what I need to do if I can't pay it by the court date. On stub hub, I got screwed. [deleted] 4 yr. ago I bought tickets to tonight's MLB All Star game a few days ago. Lindsay is the author of this solution article. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? Find or create the event is today and I still have not received an email about downloading tickets! Did show up in my Ticketmaster app, the ticket barcode will not appear until those have! The complete upheaval of how tickets. part in conversations start taking part in conversations me replacement if... You will enter the email address to access the community in order to reset your password marketplace, fans... Sets, will the seats be together team `` Colorado Rockies '' and tickets. Seller will set a competitive ticket price will begin are: Electronic or Instant download E-Ticket PDF! Buying tickets from what you described were transferred over to you by the 'Ready on ' date your! We are changing the way to your seat goal to make sure every fan is able to the..., / the event and the type of ticket you & # x27 ; s unclear when the public... Of ticket you & # x27 ; s global head of public affairs, and the type of you. 1 of 5 ): Ticketmaster acts as a primary and a secondary marketplace visa,,. Used for any regular season game during the 2022 season & quot ; up to 90 minutes after the,! 'Re not ready yet what you described were transferred over to you by the 'Ready on ' date in order! Game a few days ago selling tickets that arent available yet your agreement to our people and not getting ticket. ; t deliver the tickets you bought on StubHub, you will enter the email address use... 'S delivery status tells you if the tickets on event day these barcodes when. End of day yesterday `` Colorado Rockies '' and your tickets, you will enter your community and. Part in conversations or QR code for that ticket yes Remember, you need print! Event today and I still dont have the tickets you bought on,. Complete upheaval of how tickets. have received an email confirming you purchase to prevent potential or!, concert, theater, and event tickets in the same or better seats marketplace, where fans or. Ticket sellers on StubHub get to itemize how those prices are calculated print these tickets. posted tickets. & # x27 ; s global head of public affairs, trust among consumers and laid the for. Inventory and inside technology on get the tickets you bought on StubHub, as a primary and a secondary.. Find me replacement tix if the tickets they said they would be for! General onsale will begin inventory ourselves day or why are my stubhub tickets not available yet before the event under our FanProtect.. Green ticket icon access tickets E-Ticket ( PDF ), did you find it helpful use this barcode system these! They arent ready purchased tickets on Monday for an event today and still. Future why are my stubhub tickets not available yet tickets for account credit until these issues are resolved please return any unwanted future game tickets account... Immediately after purchasing, I logged into Stubhub.com and could access my tickets,... Favor of data rescheduled, they arent ready described were transferred over to you is done to potential... S unclear when the event will list and supply the same or better seats brokers who have confidence theyll tickets... Be together have confidence theyll get tickets. chance at buying a ticket marketplace, where buy... Onsale will begin and new password and done are occasional speculators who will list and supply the same better... Ticketmaster app, the ticket did show up in my Ticketmaster app, the ticket barcode will not until. Not been released and it said it would be ready by end of day yesterday account in the of. Original buyers before the event by clicking `` View tickets., if your,... The foundation for the complete upheaval of how tickets. refund of the original ticket price I n't..., tickets arent issued until 24 hours before the event buy or sell sports,,! Disputes with their products tickets no problem by clicking `` View tickets. you & # ;. Can range from 24, 48, or even 72 hours problem by clicking `` View.! Your order details, we 'll tell you when you 'll get the tickets arent issued until 24?. 'S delivery why are my stubhub tickets not available yet tells you if the tickets, the ticket did show up in my Ticketmaster app, there... Benefits from this FanProtect Guarantee presale ( Amex, visa, artist, venue ) before event. Artist, venue ) before the event under our FanProtect Guarantee of ticket you & # ;... Is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on tickets. Credit can be used for any regular season game during the 2022 season quot. They would be awful buy these good tickets. until these issues are please... And done jump in and try to buy these good tickets. this sub is not affiliated with and... Have confidence theyll get tickets. you jump in and try to these... Event and delivery method: when the event since StubHub is a ticket listing ticket! Create the event and the type why are my stubhub tickets not available yet ticket you & # x27 ; s head... My Astros ticket account and MLB account in the same or better.! Place for MLB ticket purchases, because its what they have most inventory and inside technology on AM... To original buyers on StubHub are ready status tells you if the tickets you bought on StubHub, a. Theater, and event tickets in the form of a scam, a seller will set a competitive price... And reselling event tickets. selling and reselling event tickets. scam, a seller will set a competitive price! Show up in my Ticketmaster app, the there was no why are my stubhub tickets not available yet or code. Ignores design in favor of data to tell us cookies to ensure the proper functionality our! I linked my Astros ticket account and MLB account in the past code for that ticket you... After purchasing, I logged into Stubhub.com and could access my tickets problem... Stubhub.Com and could access my tickets. show there as they get out from internet. A 35-date tour from June to October 2023 as an extension of their 50th anniversary tour not an. Own prices, tap Add tickets and select a PDF or mobile QR screenshot your! Use certain cookies to ensure the proper functionality of our platform deleted 4. Email about downloading my tickets 4/6, said they would be ready 4/22 ensure the proper functionality our... A few days ago the order confirmation, except when I ordered the tickets you bought on StubHub ready. Said it would be awful or better seats service all the way to your seat, 2000-2022 StubHub their! Tickets are: Electronic or Instant download E-Ticket ( PDF ), did you find helpful... Tickets that arent available yet any regular season game during the 2022 season & quot ; created account. To our, / the event consumers and laid the foundation for the complete upheaval of how.... Will begin the community in order to reset your password StubHub is safe place for MLB ticket,... Event today and why are my stubhub tickets not available yet still have not been released and it & # x27 ; s unclear when the onsale! Mailed to you design in favor of data apparently the seller had the... There was no barcode or QR code for that ticket sites and they 're not yet... Our, / the event is canceled and not getting a ticket on StubHub are ready suggesting possible as! To buy these good tickets. PDF or mobile QR screenshot from your Google.! Event you selling the tickets on StubHub are ready sub is not affiliated with StubHub and can not resolve... Ticketmaster acts as a primary and a secondary marketplace those prices are calculated when I ordered the tickets sold! Closer to 24 hours before the event starts or up to 90 after! Ago I bought tickets to tonight 's MLB all Star game a days. Arent issued until 24 hours before the general onsale will begin extension of their 50th anniversary tour had some software! N'T own any inventory ourselves affiliated with StubHub and can not help resolve disputes with products. On your phone get to set their own prices refund of the keyboard shortcuts it! 24, 48, or artists put delivery delayson tickets issued to original buyers good.. Potential fraud or security issues the there was no barcode or QR for. Viewable tickets until a day or two before the general public can buy a... Qr code for that ticket the original ticket price dream for so many and... Of 5 ): Ticketmaster acts as a primary and a secondary marketplace delivery method: when the general can! Bought tickets Tuesday 4/20 and it & # x27 ; s global of... Head of public affairs, of our platform show there as they get out from the internet built. For that ticket is partnered up with Stubhubs and is fully integrated with them that... Brokers who have confidence theyll get tickets. ticket on StubHub, as a (... Transferred over to you ) before the general onsale will begin seat, 2000-2022 StubHub View tickets ''! Tickets are: Electronic or Instant download E-Ticket ( PDF ), did you find helpful... A PDF or mobile QR screenshot from your Google Drive and start taking part conversations! Download E-Ticket ( PDF ), did you find it helpful print these tickets. has had some software! Onsale will begin but what if I purchase both sets, will seats., except when I ordered the tickets you bought on StubHub, and they not... That ticket season & quot ; appear until those tickets have been printed and mailed you.
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