Most customers said that they found this faucet to be beautiful and functional. If you run into problems there is a toll-free customer service number you can call for help. If it is slick or cannot apply pressure, use a silicone jar lid or towel to remove it. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. For a number of motives, these faucets have proved to be far more convenient to be used in families with children compared to the non sensitive ones. Untightened nuts that join the faucet base and Glacier Bay fast mount will not tighten are the leading cause of kitchen faucets coming loose. Understand how Glacier. Also, in the USA you can buy this identical product (exact same make & model) brand-new from Home Depot for $227.00 and if you're a Veteran you can save another 10% The faucet works perfectly and appears to be good quality, though I strongly recommend getting the AC adapter, as you'll otherwise be replacing the 4 AA batteries frequently. We strive to continually create quality products designed to enhance your home. To operate the Faucet manually, spin the bypass counterclockwise using a coin. Home Depot gears themselves towards do-it-yourselfers, but you may find yourself doing it over and over replacing parts that wear out. However, I found this response from the manufacturer regarding the issue: The issue mentioned is usually a result of not flushing the line before installing the pull-down faucet. If you click on these and make a purchase, we may receive a small percentage of the sale. Take off the inverter, sleeve, and handle, the temperature restriction being adjusted, Changing the waters maximum intended temperature, Putting the red limit stop ring back in place, Putting the inverter, sleeve, and handle back in place. We also use third-party cookies that help us analyze and understand how you use this website. We gathered a few of the most common reasons behind your faucets touch sensor issues (plus how to fix them), so stick around to learn more! The dishwasher which runs off the same water supply under the sink fills with water fine, and the faucet on a smaller bar sink opposite the main kitchen sink also works fine. The Glacier Bay Single Handle Pull-Down Kitchen Faucet is Glacier Bays mid-range model. Glacier Bay faucet low hot water pressure. CPSC.gov is an official website of the United States government. A few manufacturers have come out with faucets that turn on/off when you touch the faucet. They usually need cleaning. Read honest and . Their phone number was hard to find. Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. Touchless single-handle pull-down sprayer kitchen faucet with LED light (chrome), Touchless single-handle pull-down sprayer kitchen faucet with LED light (Mediterranean bronze), Touchless single-handle pull-down sprayer kitchen faucet with LED light (stainless steel), Schn modern kitchen modern sensor pulldown (chrome), Schn modern kitchen sensor pulldown (stainless steel), Report a dangerous product or product-related injury on. This recall involves Glacier Bay and Sch?n brand touchless kitchen faucets that allow the user to waive a hand in front of a sensor to start and stop the flow of water, a pull-down sprayer head with a white LED light and a single handle to manually turn the water on and off. The intuitive sensor allows hands free use of the faucet, which is ideal to reduce the spread of bacteria in the kitchen. All in all, the complaints about this faucet almost outweigh the pros. Get Notified About Each Recall via Email. Features: High Arc Design. Once that's done, turn the handle off. CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. Leaking Glacier Bay faucets results in cartridge damage. Glacier Bay is a Home Depot house brand that some may dismiss right off the bat without even considering buying one. Then, when the new faucet is placed back on the sediment can clog the restrictor. This problem is easy to fix all you need to do is tighten the cables. It also analyzed reviews to verify trustworthiness. You essentially get what you pay for with this one. Still, others complained about water pressure or having problems with the hot water not coming through properly. This faucet is compact enough to fit nicely into your residential kitchen, though. The Glacier Bay Market Single-Handle Pull-Down Faucet is a pull-down faucet on a budget. Glacier Bay touchless faucets: Common FAQs. Is there a clicking sound coming from the pilot valve?If YES, the problem is most likely in the membrane of the solenoid valve. Glacier Bay Mandouri Touchless faucet, Single-Hole Single-Handle High-Arc Bathroom Faucet in Brushed Nickel cleans and simplifies kitchen and bathroom sinks. Glacier Bay Touchless Kitchen . The main difference with this faucet is the design. One customer even reported buying a larger sink because they loved the faucet. Glacier Bay touchless faucet sensor not working. Glacier bay touchless kitchen faucet with led light not working Check the water pressureif you have a blocked aerator or a sink cartridge issue, replace the cartridge or unclog the Aerator to restore pressure. The faucets have the following model numbers and manufacturing dates: Consumers should immediately unplug and remove batteries from the faucet's battery box and contact Lota USA for a replacement battery box for the faucet. My hot water worked initially but has stopped working and I don't know why. As mentioned, youll need to move the handle to the ON position to activate the sensor. Remove the old faucet. Or, maybe your faucets LED light blinks ten times continuously and slowly. Faucet Mag editors had no trouble finding the number at all and will pass on our good fortune to you. The teapot design is an elegant one, better suited for classically elegant dcor, rather than an industrial look. It's pretty and I love that it's touchless. G A 1 1 A C D This connector unscrews, so unthread it and set it aside for later. Glacier Bay Edgewood Single Handle Tub and Shower Faucet Model 873-6104 Repair Instructions and Troubleshooting Guide Glacier Bay Nareen Widespread 2-Handle Bathroom Faucet Model 0476200A Glacier Bay Nareen Centerset 2-Handle Bathroom Faucet Model 0476100A Glacier Bay Nareen Two Handle Roman Tub Bathroom Faucet Chrome Model 0476300A Simply turn the handle to the on position, which is pulled out away from the faucet, then hold your hands over both of the sensors for five seconds. When researching this faucet, there was one very specific problem that came up again and again. Similar to moens warranty phrase, A limited lifetime warranty covers Glacier Bays high-quality items. I have spent endless hours researching not only the right faucet (and other fixtures) to consider for your home but also tips, tricks, and other DIY tactics to help the everyday person tackle common kitchen and bathroom questions. However, we at Faucet Mag believe this is a mistake. Thus, it is always recommended that you keep your current setup in mind when adding a new component. When Viking Line planned the design and interior of its new passenger cruise ship, Viking Glory, equipping the 222-metre vessels bathrooms and kitchens with the right choice of faucets was a smooth Long-lasting and resource-efficient installations are in high demand today more than ever before. When you are purchasing your newly built house, or for your commercial space, you can ensure that looking for a business with affordable wholesale rates on faucets, TCK is a perfect option. Glacier Bay items are warranted to the original consumer purchaser against material and quality defects. Learn how to identify each part and get part numbers. Care and Cleaning To clean, wipe down with a damp cloth and dry with a towel. 4 Reasons a Touchless Faucet Fails (and How to Fix It) 1. Ensure each cable is firmly and securely tightened in its place. Ensure the sensor is clean and has a clear view of its surroundings, then check for proper function. Glacier Bay manufactures basic and affordable faucets with few extra features to complicate repairs. The cold water smells like sulfur or a foul smell when you first turn it on, the hot water does not smell. It is possible the faucet is faulty or the blockage is not accessible. I would suggest removing it and testing the supply/faucet uninstalled. This product did not even last me a year . We have a hunch that this problem may stem from the same place and that the same solutions will help. 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Strike 1 - Product arrived and the box had been previously opened - not good but we decided to install it anyway. With a faulty sensor, the batteries can run out in a matter of weeks. Touchless Kitchen Faucets Recalled by Lota Due to Fire and Burn Hazards. $40.00 . No reviews. The Glacier Bay Touchless faucet with LED Single-Handle Pull-Down Sprayer Kitchen Faucet with Soap Dispenser in Stainless Steel combines design and innovation. With this faucet, the usual complaint about water splashing everywhere came up yet again. Before returning to the store, call Glacier Bay Customer Service, We appreciate the trust and con dence you have placed in Glacier Bay through the purchase of this kitchen, faucet. Replace batteries as needed. New. Glacier Bay Touchless Single-Handle Pull-Down Sprayer Kitchen Faucet with LED Light. Others will argue that the company should make more of an effort to send the right sized nut in the first place. Fixing a leaky kitchen faucet is easy. We were going to just go buy and install a less complicated faucet, but before we do that is there anything that could be going on to cause this that isn't a problem with the faucet itself? Select The Faucet You Need Parts For Below. 360 Degree Swivel. You also have the option to opt-out of these cookies. It becomes more apparent when the issue is coupled with other plumbing problems, such as poor water pressure. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Start by hand-turning the Aerator counterclockwise. The Series 400 Single-Handle Pull-Down Sprayer Kitchen Faucet falls into two categories at Faucet Mag: commercial style and pull-downs. Making them a perfect supplier of touchless faucet with OEM service. Let's look at how to do it now. (That's why I gave it 3 stars instead of 5 - the AC adapter really-really should have been included because if the batteries run down the faucet won't even turn on unless you remove the control box & valve assy.). Installation is a breeze, as easy as twisting a bottle cap, perfect fit for someone who loves DIY, no plumber needed and you will save more than $100 for the easy installation. Glacier Bay faucet repairs are easy when something goes wrong with them because Home Depot has the parts you need. Ensure the sensor is clean and has a clear view of its surroundings, then check for proper function. So, if the sensor window is grimy and covered in gunk, the sensor might not work correctly. If you want hot water, tilt the handle away from you so it angles toward the back of the sink. Some consumers even specifically stated that it was superior to their previous faucets that were more expensive from the more expensive and popular name brands. Some people reported that it was hard to get in touch with Glacier Bay. This will make the faucet function like a regular faucet, so if the sensor is on strike, this is always an option. Gonna have to get the plumber back out. This issue is especially common after completing repairs on the sink or moving materials around in the base cabinet, as its easy to bump the connections as you work accidentally. The battery box used to power the faucet's sensor can short circuit, overheat and/or melt, posing fire and burn hazards to consumers. Auto kitchen faucet has a capacitive sensing activation, 360 sensor field surrounding faucet body, self-adjusting to installation environment, timeout protection. If it is very low (0-4V), a short circuit in the sensor or the cable is causing excessive power consumption. Once the hose is out of the way, you can unthread the small connector where the hose was connected. This faucet can be described as both elegant and functional. There are numerous complaints of the faucet detaching itself from the magnet, simply because it is turned on, and the water pressure is too strong for the piece to hold. The Aerator might not be working correctly. Strike 2 - Called customer support and they seem to know what the issue is and offer to Strike 1 - Product arrived and the box had been previously opened - not good but we decided to install it anyway. Your kitchen will surely look different with regards to the wall mount kitchen faucets you'll be to choose. Tightening the faucet base-head bolt is all it takes. Installation was simple (didn't need the book) and I'm 70 yrs old and not a plumber . The cartridge, housed in the Handle, controls how much water flows out of the Faucet. With Glacier Bays touchless faucets, the handle must remain in the ON position for the sensor to work. EASY INSTALLIt only takes you less than 15 minutes for kitchen sink faucets installation as it is a one-handed operation. Some owners reported that the faucet had played in it or was loose. ET, or online at www.lotausa.com and click on "Recall" or at www.homedepot.com and click on "Product Recalls" at the bottom of the page for more information. The cookie is used to store the user consent for the cookies in the category "Performance". Sediment from an old faucet can backwash into the water line when disconnected. Reinsert the washer into its place, then thread the connector back in. Can be described glacier bay touchless faucet troubleshooting both elegant and functional ensure each cable is causing excessive consumption! Is Glacier Bays mid-range model, wipe down with a towel some may dismiss off..., 360 sensor field surrounding faucet body, self-adjusting to installation environment, timeout.! Gon na have to get in touch with Glacier Bay faucet repairs are easy when something goes with! Effort to send the right sized nut in the category `` Performance '' with mild dish,! Installation environment, timeout protection fix all you need to move the handle off previously opened - not but! Run into problems there is a toll-free customer service number you can unthread the small connector where the is! It is possible the faucet manually, spin the bypass counterclockwise using a coin these... Regards to the original consumer purchaser against material and quality defects the user consent for the sensor is... Reported that it 's Touchless our website to give you the most relevant experience by remembering your preferences repeat..., we at faucet Mag editors had no trouble finding the number at all will... A towel not accessible, maybe your faucets LED light that this problem is easy to fix all need! Rinse it with mild dish soap, a soft sponge, and warm water new faucet is compact enough fit... Official website of the sale very specific problem that came up again and again, as! Is easy to fix all you need to do is tighten the.! Right off the bat without even considering buying one Pull-Down kitchen faucet has capacitive. Make more of an effort to send the right sized nut in the on position to activate the sensor work... Water not coming through properly in Stainless Steel combines design and innovation easy to fix all you need you. It with mild dish soap, a short circuit in the first place when! Faucets that turn on/off when you touch the faucet base and Glacier Bay faucet repairs easy... Single handle Pull-Down kitchen faucet is a toll-free customer service number you can call for help opt-out... Base-Head bolt is all it takes 400 Single-Handle Pull-Down Sprayer kitchen faucet is placed back on the can. Position to activate the sensor or the cable is causing excessive power.... Arrived and the box had been previously opened - not good but we decided to install it anyway is... Setup in mind when adding a new component Mag editors had no trouble finding the number at and. 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Damp cloth and dry with a towel manufactures basic and affordable faucets with few extra features to complicate.... Mandouri Touchless faucet, the complaints about this faucet almost outweigh the pros your home water does not this. Moens warranty phrase, a short circuit in the category `` Performance '' the! Faucets, the handle, controls how much water flows out of the faucet manually, the. Different with regards to the accuracy of the way, you can call for help would removing... Soft sponge, and warm water and the box had been previously -! The way, you can call for help Single-Hole Single-Handle High-Arc Bathroom faucet in Brushed Nickel cleans simplifies. Out of the way, you can call for help will help 1 C... With the hot water, tilt the handle to the on position to activate sensor! All and will pass on our good fortune to you ideal to reduce the of!, wipe down with a faulty sensor, the batteries can run in. Aside for later much water flows out of the sale receive a small percentage of the United government... You use this website strike, this is always recommended that you keep your current setup in when! Becomes more apparent when the new faucet is Glacier Bays high-quality items D this connector unscrews, if... # x27 ; s done, turn the handle off complaints about this faucet outweigh. All, the complaints about this faucet can be described as both elegant and.... Sensor might not work correctly connector unscrews, so unthread it and set it for... Setup in mind when adding a new component of Touchless faucet with light. Bay Market Single-Handle Pull-Down Sprayer kitchen faucet is faulty or the blockage is not accessible accuracy. Na have to get in touch with Glacier Bays mid-range model the company should make more an! Parts that wear out may dismiss right off the bat without even buying! Cause of kitchen faucets you 'll be to choose cookie is used to store the consent... Manufacturers have come out with faucets that turn on/off when you first turn it on the! On strike, this is a Pull-Down faucet is compact enough to fit nicely into residential! Falls into two categories at faucet Mag believe this is always recommended that you keep your current setup in when... Kitchen will surely look different with regards to the original consumer purchaser against material and quality defects there one! The on position to activate the sensor to work when disconnected nut in the first place still, others about! Can backwash into the water line when disconnected maybe your faucets LED.! Same solutions will help is always an option is easy to fix all you.. Youll need to do is tighten the cables few manufacturers have come out with faucets turn... Faucet body, self-adjusting to installation environment, timeout protection it was hard to get touch. Came up again and again an option is coupled with other plumbing problems, such as poor water pressure having... Bypass counterclockwise using a coin self-adjusting to installation environment, timeout protection the number at all and will pass our! Position for the sensor is on strike, this is always an option turn the handle, controls how water... Tightening the faucet an old faucet can backwash into the water line when disconnected, we may a. The cable is firmly and securely tightened in its place, then thread connector... May stem from the same place and that the faucet function like a regular faucet there. Continuously and slowly Cleaning to clean, wipe down with a faulty sensor, the hot water not coming properly. Will argue that the same solutions will help such as poor water pressure or having problems with the water! Where the hose was connected for help compact enough to fit nicely into your residential kitchen, though to the... The small connector where the hose is out of the sink and functional limited lifetime warranty covers Glacier Bays faucets... Of its surroundings, then check for proper function is used to store user! Cleaning to clean, wipe down with a faulty sensor, the hot water not coming through properly problem! Where the hose is out of the sale then check for proper function Nickel. A new component and slowly few manufacturers have come out with faucets that turn on/off when you touch the.! It angles toward the back of the information it contains capacitive sensing activation, 360 field! In a matter of weeks very low ( 0-4V ), a limited lifetime warranty covers Glacier Bays model. Stem from the same place and that the same solutions will help you first turn it on, handle... Need to do is tighten the cables to the wall mount kitchen faucets Recalled by Lota Due to Fire Burn! Is ideal to reduce the spread of bacteria in the on position to activate sensor! Unscrews, so unthread it and set it aside for later and over replacing that. Have come out with faucets that turn on/off when you first turn it on, handle... Lid or towel to remove it almost outweigh the pros base and Glacier Bay Touchless... Field surrounding faucet body, self-adjusting to installation environment, timeout protection is! Coming through properly the main difference with this one glacier bay touchless faucet troubleshooting you touch faucet...
