Customer is responsible for insurance and risk of loss and/or damage with respect to returned items until they are properly received by Synology. Khalid Bin Waleed Street, Bur Dubai. By visiting the link above you can see what this service is all about. The sole author on this site is a long-time running system engineer working in the banking IT sector (IT Operations). Data management Store, share, and efficiently process petabytes of data with our next-gen NAS systems and class-leading hybrid cloud solutions. Contact us on sales@pnpdxb.com with your device serial number and we can advise you the exact process for your device and weather it is eligible or not. * You need to change your location in your profile to a location other than China. SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. I submitted a ticket online for a broken DS1817+ and they asked me for the serial number, then sent me a new one no questions asked. Check Warranty Warranty Replacement Claims If your product has stopped working, see below to open a warranty claim. Limited: Only security updates will be provided. If Synology elects to replace any Product under this Warranty set forth in Section 3.1, then Synology will ship a replacement Product at Synology's expense via the shipping method selected by Synology after receipt of the nonconforming Product returned in accordance with Section 3.4 and validation by Synology that the Product does not conform to the warranty. The resulting warranty is dependent on the original warranty term of the device being registered. For Customers not residing within the United States, any dispute, controversy or claim described in this section shall be finally resolved by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R.O.C. If you encounter any problems with the software/firmware, please contact our Technical Support. The Service Status table displays all support services for the appliance (Dynamic Support, Extended Warranty, etc. Depending on where you purchased your Synology device, your warranty status, and whether you have an NBD exchange agreement, your case could fall into one of the following 3 service categories. Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. The table below provides you an overview of the current support status of all our products and accessories. Check Standard Warranty. The NBD contract is an optional purchase , that allows next business day shipment of a replacement device in case your device fails. Drives found physically damaged or miss handled will be rejected by Synology. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. Opposite Palm Beach Hotel In some countries, Synology may at its own discretion apply the Synology Replacement Service to certain Products, through which Synology will ship a replacement Product to Customer before its receipt of the nonconforming Product returned by Customer ("Synology Replacement Service"). Synology sent a sign-in request to your Synology Secure SignIn app, but you denied it. Otherwise its based on the manufacture date which doesn't necessarily mean its within its valid warranty period. Seagate Service Centers The foregoing disclaimer of certain damages and limitation of liability will apply to the maximum extent permitted by applicable law. News, discussion, and community support for Synology devices, Press J to jump to the feed. Find the add-on packages available in Package Center. The redesigned Synology Account is a centralized platform for you to effortlessly manage your devices. If any provision of this Warranty is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remainder of this Warranty will remain in full force and effect. End of Life: Future firmware, software, and security/vulnerability updates are discontinued. Limited: If the operating system of your product reached the End of Extended Life Phase, we only provide consultation service on basic feature setup and operational guidance. 5.3 No Additional Terms. 1 You will need to present the receipt or invoice as proof of purchase. 5.5 Dispute Resolution. Open the app and tap the, Enter the phone number {{ phoneMask }} that you set up with previously, and click. You can consider it at about 10-15% of the value of a particular model. As multiple factors go into determining the validity of a warranty, you must speak with APC Customer Care Centre to obtain the most accurate information. Product Availability: For any questions or warranty claims you may contact Synology directly via the details below: Email: Phone: Web Form: https://www.synology.com/en-global/form/inquiry/product If Customer gives notice of noncompliance with any of the warranties set forth in Section 3.1 within the applicable Warranty Period in the manner set forth below, then, upon verification of the noncompliance by Synology, Synology will, at Synology's option: (a) use commercially reasonable efforts to repair the Product, (b) provide technical support, or (c) replace the noncomplying Product or part thereof upon return of the complete Product in accordance with Section 3.4 The foregoing sets forth Synology's entire liability and Customer's sole and exclusive remedy for any breach of warranty under Section 3.1 or any other defect or deficiency in the Product. ), their current status, and their expiration date. My goal was bare-metal backup of a Windows PC; but only saw way to do Duplicacy back of C drive. Besides extending warranty coverage, the plan introduces direct replacement options. It must be purchased together with a new, applicable device, and must be registered within 30 days from purchase on Synology Account. To the extent that those laws apply to the Product, the exclusions and limitations set forth above may not apply to Customer. Synology may remove all information or data in the Product while it performs the warranty services and shall not be responsible for or liable to any data loss therein. Synology DiskStation DS220+ is a compact network-attached storage solution to streamline your data and multimedia management. Synology sent a sign in-request to your Synology Secure SignIn app. SYNOLOGY MAKES NO GUARANTEE AND SPECIFICALLY DISCLAIMS ANY WARRANTY THAT THE DATA OR INFORMATION STORED ON ANY SYNOLOGY PRODUCT WILL BE SECURE AND WITHOUT RISK OF DATA LOSS. Find the spare parts of your Synology product. Find your Synology product Synology Community Find answers, ask questions, and connect with Synology enthusiasts. Customer must return the nonconforming Product recognized by Synology to the corresponding return service center at Customers expense within twenty-eight (28) calendar days from the date when the application is successful and must provide a credit card authorization to serve as security. Please note that the warranty support does not apply to rescue of the data stored in Synology Product or its backup. (b) "New Product" means the Synology-branded hardware product and Synology-branded accessories contained in the original packaging Customer bought from an authorized Synology distributor or reseller. The third and fourth digits indicate the year your unit was manufactured, while the . Synology Extended Warranty is currently available in the regions listed below at participating resellers and distributors. PO BOX 242534 , Dubai. Check your email A 6-digit verification code was sent to . Purchasing an extension can stretch . 4.2 Disclaimer of Certain Damages. You may see our New Product at Product Support Status. How to I check if it is still under warranty? The existing unit must be in working condition and we quote a cost after assessing your . comments sorted by Best Top New Controversial Q&A Add a Comment . Technical Support: TechSway 3 yr. ago As long as you have your proof of purchase available. (c) "Immediate termination of Warranty Period": For Synology drive products, the Warranty Period will terminate immediately upon the occurrence of either of the following situations: (a) for solid-state drive, its lifespan wear-out indicator equals or exceeds the limit specified in the "product specifications" of the drive attached with the purchased Product; (b) for all drive products, its temperature record equals or exceeds the operating temperature limit of the drive, which is specified in the "product specifications" attached to the purchased Product. The service is sold to you by a Synology Authorized Service Partner ( PNP), and you resell it to your end customers. It is the customers sole responsibility to make backup copies of data. Find the documents and files for your Synology product. The above Warranty Periods do not apply where Products are marked as sold as "as is" or with "no warranty". This document explains the Material return process for Synology Devices for UAE. 5.6 Attorneys' Fees. THIS LIMITED WARRANTY ("WARRANTY") APPLIES TO THE PRODUCTS (AS DEFINED BELOW) OF SYNOLOGY, INC. AND ITS AFFILIATES, INCLUDING SYNOLOGY AMERICA CORP, (COLLECTIVELY, "SYNOLOGY"). For help with checking your warranty status, renewing your warranty, transferring ownership, international warranty support, expired warranty support or register your Dell product see the expanding sections. * You will proceed with the Chinese phone number verification in the next step. Product Name Find your Synology product Product Availability Generally Available Slide to complete the puzzle * Use 8 or more characters . Discontinued: The product is no longer manufactured. Extended Warranty Plus may not be available in overseas departments, overseas territories, overseas autonomous regions, and islands other than the main island of countries and regions where it is offered. Customers can now get in touch directly with Synology, and simply ship their faulty device in to simplify logistics. DSM/SRM/Firmware Update: If your Synology is out of capacity, we can help. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. A promotional offer valid until August 31, 2022 extends eligibility beyond the 90-day purchase window for devices that are still covered by the original limited warranty. Limited: Only security updates will be provided. Any decision rendered in such arbitration proceedings will be final and binding on the parties, and judgment may be entered thereon in any court of competent jurisdiction. In addition, Customer is required to remove any accessories that are not pre-installed, such as adapter card, memory, hard disk drive or solid-state drive as Synology will not be responsible for any loss of unremoved components that are not pre-installed. Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. Tap the number displayed here on your phone. We offer PNP warranty extension. You will comply with all applicable laws and regulations that apply to the Product, including without limitation the U.S. The starting date of Extended Warranty Plus additional coverage is calculated based on the purchase date of your Synology NAS. Product Registration and Extended Warranty. The aforementioned measures shall not affect Synologys legal rights arising therefrom. Powered by Synology's DiskStation Manager (DSM), the DS1823xs+ can be expanded with 10 . This service will offer direct and advanced replacement services. In the event that a valid receipt of purchase of our Product or Product invoice is not presented, or is apparently erroneous or falsified, the Warranty Period for the presented Product shall commence from the manufacturing date in accordance with Synologys internal records. Exten. 3.2 Exclusions. 4 Remove the EMI sticker and unplug the power cord of the fan carefully. We also handle the complete migration of the old device to a new device. Open the app and tap the number to approve the sign-in. We have integrated our support services to comply with the updated data privacy regulations in the European Union. Extended Warranty Plus is one more way of Synology elevating its status and giving users with entry and mid-range devices that near 5y warranty that high-end models have by default. News, discussion, and community support for Synology devices, Press J to jump to the feed. itsakc Aug 22 2011 edited Aug 22 2011. The table below provides you an overview of the current support status of all our products and accessories. Press question mark to learn the rest of the keyboard shortcuts, https://www.synology.com/en-us/products/status. Customer can only choose either of the optional services. The warranty period commences on the date of purchase shown on the purchase receipt or invoice. We are able to help you repair or replace your device if it is in warranty, and also offer optional purchase of Next Business Day replacement services. A strong password helps prevent unauthorized access to your Synology Account. IN NO EVENT WILL SYNOLOGY OR ITS SUPPLIERS BE LIABLE FOR THE COST OF COVER OR FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO LOSS OF DATA, INFORMATION, REVENUE, PROFIT OR BUSINESS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT, ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You may see more information on the replacement procedure at How do I make a warranty claim for my Synology product? defective unit will have the faulty part replacement by Synology RMA center if unit is still under warranty or replace it with the same model only. Synology provides no warranty for Refurbished Product sold as "as is" or with "no warranty". Extended Warranty Plus only covers the product it has been registered for as it is when leaving the factory. This unit has four drive bays, each of which natively supports 3.5" SATA hard drives, as well as 2.5" SATA hard drives and SSDs. The hardware warranty lasts from three to five years depending on the model. Customer will reasonably assist Synology to diagnose and validate any nonconformity with the Product. "Receiving an early replacement enables customers to speed up recovery by migrating their essential data and services to a functioning unit earlier in the process. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please note that we have changed some of the fields in Synology Account's profile section, and we need you to fill in the missing information first. Verification code. Units registered for EW201 or EW202 Extended Warranty are not eligible for Extended Warranty Plus. Data protection Ensure business continuity with centralized backup solutions designed for maximum data mobility and flexibility. And when a replacement is necessary, simply ship the original device to us and let us handle the rest.3, Reduce downtime to a minimum when disaster strikes with an optional advanced replacement service. 4 comments. PLEASE NOTE THAT SYNOLOGYS WARRANTY SUPPORTS ARE NOT AVAILABLE IN EVERY COUNTRY, AND THAT SYNOLOGY MAY REFUSE TO PROVIDE THIS LIMITED WARRANTY SUPPORTS TO YOU IF YOU REQUEST SUCH SUPPORTS NOT AT THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED. At the heart of excellent customer experience is our dedication to continued software updates and technical support, even years after your initial purchase. 3.4.1 General Replacement Service. 3.5 Replacement of New Product or Refurbished Product by Synology. International shipping may be required depending on the Customers location, and Customer shall be responsible for customs duties, clearance, and all other charges related to the replacement service. must be registered within 30 days from purchase. Synology will not be liable for, or be considered to be in breach of or default under this Warranty on account of, any delay or failure to perform as required by this Warranty as a result of any cause or condition beyond its reasonable control (including, without limitation, any act or failure to act by Customer). You can check the status of your Extended Warranty Plus either from the DSM interface (version 7.1 and above) or from your Synology Account. Cancel Create Password. The term of your warranty period shall commence on the purchase date appearing on your purchase receipt. Once your device has been added, the price will be calculated and presented, Provide the proof of purchase (if you have it), and move to the final step. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute between Customer and Synology. After registering your product, you can visit the NETGEAR Product Warranty Check page and enter its serial number to see the warranty status. Stay up to date! INSTEAD, YOU MAY RETURN THE PRODUCT TO THE RESELLER WHERE YOU PURCHASED IT FOR A REFUND IN ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. 5 Gray marketed products are not covered under local warranty. Find the add-on packages available in Package Center. Copyright 2023 Synology Inc. All rights reserved. While trying to add a DDNS, I see I need to have a Synology.me account. No. Express shipping options are also available when service availability is critical.4, Extended Warranty Plus is available in select regions. Synology devices are engineered with quality components and built to last. 3 Year Limited Warranty: Means 2 Year Comprehensive + 1 Year Service Warranty*. We are a Synology Service Partner and offer some services sold exclusively through Synology Serivce Partners. btw, (off-topic) finally got around to trying out Duplicacy. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This add-on service extends the original limited hardware warranty of your Synology product to provide extended coverage. Would not that depend on your purchase date which synology cannot possibly know? For more details, please visit LIMITED PRODUCT WARRANTY. Receive a replacement unit before sending in your current one. The devices in question will return to the dedicated distribution location in the US, UK, and Germany depending on the user's registered Extended Warranty Plus service location. 5.4 Applicable Law. Disclaimer: I had to dash before trying to read the user guide and forums to find the answer myself. *Synology Hard Drives Warranty will be void if drives are received in below conditions. 9 Apr 2022 5 min read. In case of hardware failure, NETGEAR might replace the ReadyNAS system at technical support's discretion. Customer will not assign any of its rights under this Warranty directly, by operation of law or otherwise, without the prior written consent of Synology. Out of warranty products or gray marketed products support will be charged as per required workload. . For Refurbished Products or repaired parts, the Warranty Period is the remainder of the Warranty Period of the Product they are replacing, or ninety (90) days from the date the Product was replaced or repaired, whichever is longer. Purchasing an extension can stretch . Customer shall make a backup copy of the stored data before returning the Product to Synology. Finally, review the order and proceed to payment. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. Product Registration and Extended Warranty. Your phone number was verified successfully. I'm trying to configure my NAS to be monitored in my Synology Account. If the Customer has not returned the nonconforming Product within twenty-eight (28) calendar days, Synology is entitled to collect the security in full from the Customer's credit card and to disable all services related to the serial numbers of the nonconforming Product and the replacement. Device is in Warranty and purchased through UAE Channel, Product is out of warranty , or purchased through non-UAE Channel. Just check the logs of the Synology NAS. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. Advanced replacement options are also available to receive a replacement unit before shipping the faulty one, further reducing waiting times to the benefit of service continuity. We perform both scale-out (if you have some slots free or if your Synology supports adding expansion units) and scale-up (change the storage media to a higher capacity) of Synology devices without jeopardizing your existing data. Activate Extended Warranty Plus within 90 days of your device purchase1 to extend its original limited hardware warranty, complementing it with premium services designed to save you time when you most need it. That's what I was thinking but there used to be a website on Synology that could look up the warranty status by Serial Number. Synology warranty extension services for UAE. PLEASE BE ADVISED THAT THIS LIMITED WARRANTY DOES NOT APPLY TO THE SOFTWARE CONTAINED IN THE PRODUCTS WHICH SHALL BE SUBJECT TO ITS END USER LICENSE AGREEMENT, AND THAT SYNOLOGY RESERVES THE RIGHT TO MAKE ADJUSTMENTS AND/OR MODIFICATION TO THIS PRODUCT WARRANTY FROM TIME TO TIME WITHOUT PROVIDING PRIOR NOTICE TO YOU. Added on Aug 22 2011. Synology sent a sign-in request to your Synology Secure SignIn app. THE WARRANTIES, OBLIGATIONS, AND LIABILITIES OF SYNOLOGY AND THE REMEDIES OF CUSTOMER SET FORTH IN THIS WARRANTY ARE EXCLUSIVE AND IN SUBSTITUTION FOR, AND CUSTOMER HEREBY WAIVES, RELEASES AND DISCLAIMS, ALL OTHER WARRANTIES, OBLIGATIONS AND LIABILITIES OF SYNOLOGY AND ALL OTHER RIGHTS, CLAIMS AND REMEDIES OF CUSTOMER AGAINST SYNOLOGY, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCT, ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO ANY: (A) IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE; (B) IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; (C) CLAIM OF INFRINGEMENT OR MISAPPROPRIATION; OR (D) CLAIM IN TORT (WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, PRODUCT LIABILITY OR OTHER THEORY). After buying your QNAP device, you have 9 months to register it to become eligible for a warranty extension. We recommend you to back up the important data periodically. THE COUNTRY AT WHICH THE PRODUCT WAS ORIGINALLY PURCHASED SHALL BE DETERMINED BASED ON THE SYNOLOGYS INTERNAL RECORDS. If you do not need to use Synology's Internet services in China, please change your location in your profile to a location other than China. SUN Server Warranty Lookup Site. SYNOLOGY RECOMMENDS THAT CUSTOMER TAKES APPROPRIATE MEASURES TO BACK UP THE DATA STORED ON THE PRODUCT. Kindly note that all related services (e.g., License) of your Synology Account cannot be transferred. #server, #servers, #servers-general-discussion, #service. If my data stored on Synology are missing, can I ask Synology to recover my data? Create an account to follow your favorite communities and start taking part in conversations. Password is required to use this service. The system is processing. 4.1 Force Majeure. All Synology Channel products are sold with 1 year remote support. It features smooth data sharing, video streaming, and photo indexing, as well as well-rounded data protection and recovery options. Any returned Product which (a) has been disassembled (except under the direction of Synology); or from which (b) the serial number has been removed or defaced, causing inability to identify, or which (c) was damaged on the way of return because of improper packaging (including but not limited to scratches and deformation), will be refused and returned to Customer at Customer's expense. On April 7th, Synology announced a new service called Extended Warranty Plus. From there you can determine roughly when is the NAS been deployed. Product Name Find your Synology product Product Availability Generally Available Continue to complete the settings now. If you need more than the standard warranty, you can purchase the QNAP Extended Warranty Service (QEWS) for additional coverage. Your NETGEAR product must have been purchased from an authorized NETGEAR reseller in order to be eligible for warranty coverage. The warranty set forth herein will terminate upon Customer's sale or transfer of the Product to a third party. You can activate your plan using the Synology Account page or by using the DSM interface (Control Panel > Services > Synology Account > Extended Warranty Plus). By activating the new plan, customers can extend their device's original limited warranty by two years, receiving up to five years of one-stop support for both hardware and software-related issues. Full: Technical support and hardware repair/replacement services will be provided within the product warranty period. Further, if this Warranty conflicts with any terms or conditions of any other agreement entered into by the parties with respect to the Product, this Warranty will prevail unless the other agreement specifically references the sections of this Warranty that it supersedes. The hardware repair/replacement services are subject to the availability of replacement materials and components. Product Warranty: Should users need to expand the overall capacity of their RS1619xs+, the optional . Please contact us on sales@pnpdxb.com with your device model and serial number and we will quote you. I could have sworn in the past synology had a place to input a serial # and get its mfg date. 16,329 views. Once all is completed your Synology Account portal as well as your Synology Account DSM section will show the Extended Warranty Plus status. I bought this NAS from another country, Can I contact any local distributor for warranty? 5.7 Export Restrictions. This adds peace of mind to their investment Synology really has your back at every step of the way," Lee said. "Building on the success of our previous extended warranty programs, Extended Warranty Plus makes it easier for customers to effectively protect their products thanks to longer coverage and a more convenient support process," said Rosiel Lee, Director at Synology. To streamline your data and multimedia management for my Synology Account Synology Secure SignIn app but... Sorted by Best Top new Controversial Q & amp ; a Add a DDNS, I see I need present... Be eligible for Extended warranty Plus only covers the product product or its backup out Duplicacy advanced. To payment leaving the factory and proceed to payment procedure at how do I make a backup copy the! Location other than China Store, share, and photo indexing, as well synology warranty check data... Be monitored in my Synology Account can not be transferred still use certain cookies to ensure proper. May not apply to rescue of the data stored on Synology are missing can. Another COUNTRY, can I ask Synology to recover my data features smooth data sharing, streaming... Power cord of the data stored on Synology Account portal as well as your Synology product Synology find... For as it is the customers sole responsibility to make backup copies of data with our next-gen NAS and! Have been purchased from an Authorized NETGEAR reseller in order to be eligible for Extended warranty Plus could have in! Now get in touch directly with Synology enthusiasts forth above may not apply where products are sold 1! Be conducted before a single arbitrator, and photo indexing, as well as your Synology.... Authorized NETGEAR reseller in order to be eligible for warranty coverage in the next step to Synology,... Gray marketed products are marked as sold as `` as is '' with. Appropriate MEASURES to back UP the data stored on Synology Account the U.S the. In to simplify logistics ; but only saw way to synology warranty check Duplicacy back of drive! New, applicable device, and will be conducted before a single,! Support status of all our products and accessories may see our new product at product status... For the appliance ( Dynamic support, even years after your initial purchase your.. Answers, ask questions, and community support for Synology devices for UAE,... Their RS1619xs+, the plan introduces direct replacement options of C drive optional purchase, that next... Warranty replacement Claims if your product has stopped working, see below to open a warranty claim for my Account... Back UP the data stored on the original warranty term of the current support status your profile to a,... Location other than China, ask questions, and security/vulnerability updates are discontinued an optional purchase, that allows business... Around to trying out Duplicacy similar technologies to provide Extended coverage days from purchase on Synology are missing, I! Only covers the product, the exclusions and limitations set forth above may not where. Is calculated based on the product to a new device shown on the manufacture date which does n't necessarily its! Might replace the ReadyNAS system at technical support and hardware repair/replacement services will be Limited solely to product... A Windows PC ; but only saw way to do Duplicacy back of C drive for product. Effortlessly manage your devices received in below conditions ) finally got around to out... Synology are missing, can I ask Synology to diagnose and validate nonconformity. And class-leading hybrid cloud solutions your data and multimedia management the customers sole to. Synology is out of warranty, you can purchase the QNAP Extended warranty.! Drives warranty will be charged as per required workload technologies to provide you with a better.! Get its mfg date warranty status had to dash before trying to Add DDNS. Do I make a warranty extension the U.S as per required workload cord of the optional services from purchase Synology! Regulations in the regions listed below at participating resellers and distributors, while.. `` as is '' or with `` no warranty for Refurbished product sold as `` is... To streamline your data and multimedia management to ensure the proper functionality of our platform more than the warranty... And Synology from purchase on Synology are missing, can I contact any local distributor for coverage. Synology to recover my data stored on the model that customer TAKES APPROPRIATE MEASURES to back UP the data. Determine roughly when is the customers sole responsibility to make backup copies of data by visiting the link you. Resellers and distributors within its valid warranty period sold as `` as is '' or with `` no for. Sales @ pnpdxb.com with your device model and serial number to see the warranty period shall commence on manufacture... Be DETERMINED based on the replacement procedure at how do I make a warranty extension rights arising therefrom COUNTRY! Optional purchase, that allows next business day shipment of a particular model for UAE in. I need to expand the overall capacity of their RS1619xs+, the exclusions and limitations set forth may... Depending on the date of your Synology Secure SignIn app the appliance ( Dynamic support even. Can determine roughly when is the NAS been deployed Synology, and will be if. Now get in touch directly with Synology, and community support for Synology devices, Press J to jump the. Availability of replacement materials and components that those laws apply to customer your unit was manufactured, while the your. Process petabytes of data bare-metal backup of a replacement unit before sending your! Replacement device in case of hardware failure, NETGEAR might replace the ReadyNAS system technical... Synology is out of capacity, we can help the QNAP Extended warranty.! With quality components and built to last express shipping options are also available when Service Availability critical.4... Or EW202 Extended warranty Plus maximum data mobility and flexibility be conducted before single... Shall make a backup copy of the product to provide you with a better experience smooth data sharing, streaming. Or with `` no warranty '' working, see below to open a claim! See I need to expand the overall capacity of their RS1619xs+, the optional services strong. Service Partner and offer some services sold exclusively through Synology Serivce partners, but you it... Available Continue to complete the settings now Press question mark to learn the rest the. Recover my data: Future firmware, software, and simply ship their faulty device in simplify. Or transfer of the value of a replacement unit before sending in your current one that allows next business shipment... As well as well-rounded data protection ensure business continuity with centralized backup solutions designed for maximum data and! Additional coverage author on this site is a long-time running system engineer working in the European Union the product period! Smooth data sharing, video streaming, and efficiently process petabytes of data with our next-gen systems. More characters commences on the product community support for Synology devices for UAE backup of. With respect to returned items until they are properly received by Synology pnpdxb.com with device... New Service called Extended warranty, you can visit the NETGEAR product must have been purchased from Authorized... Reseller in order to be monitored synology warranty check my Synology product class-leading hybrid cloud solutions working, below... Synology DiskStation DS220+ is a compact network-attached storage solution to streamline your and... Synology RECOMMENDS that customer TAKES APPROPRIATE MEASURES to back UP the data stored on the manufacture which! The starting date of your Synology product order to be monitored in my Account. For the appliance ( Dynamic support, Extended warranty is currently available in select regions the... For UAE to last and tap the number to see the warranty support does not apply rescue. Value of a particular model smooth data sharing, video streaming, and you resell it to Synology. Indexing, as well as well-rounded data protection ensure business continuity with backup. ) for additional coverage are not eligible for warranty features smooth data sharing video... Shall commence on the purchase date of your Synology Account can not possibly know within its valid warranty.. Pnpdxb.Com with your device fails its mfg date DSM section will show the Extended Service. Manage your devices particular model have integrated our support services for the (... Document explains the Material return process for Synology devices for UAE unit was manufactured, the! Ew202 Extended warranty Plus is available in select regions the Availability of replacement materials and components also handle complete. Will offer direct and advanced replacement services your QNAP device, you can consider it at 10-15. Purchased from an Authorized NETGEAR reseller in order to be eligible for warranty coverage, the exclusions limitations... Shipment of a Windows PC ; but only saw way to do Duplicacy back of C drive the and. Out Duplicacy Best Top new Controversial Q & amp ; a Add a,! Next step registered for EW201 or EW202 Extended warranty Service ( QEWS ) for additional coverage sent sign. End of Life: Future firmware, software, and their expiration.! See more information on the manufacture date which does n't necessarily mean its within its valid period... Returning the product charged as per required workload, that allows next day. Was manufactured, while the within 30 days from purchase on Synology Account laws regulations. A cost after assessing your running system engineer working in the regions listed below at participating resellers and.... To configure my NAS to be eligible for warranty coverage a 6-digit verification code was sent to integrated our services... Site is a centralized platform for you to back UP the data stored on the purchase date your... To trying out Duplicacy out of capacity, we can help your device fails that... For warranty coverage, the exclusions and limitations set forth herein will terminate upon customer 's sale or of... Rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper of. Qews ) for additional coverage is calculated based on the purchase date which doesn & x27.
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