See your Cardholder or Account Agreement for details. Up to $500 withdrawal limit per day. All rights reserved. A link has directed you to this review. A $15 fee may apply to each eligible purchase transaction that brings your account negative. If you don't use mobile or online banking, wait for your PIN to arrive separately. If you arent required to file a tax return and havent given the IRS your information already, you will need to provide them some basic info, a 2019 or 2020 tax return and claimed the Child Tax Credit on the return;, Given the IRS your information in 2020 to receive the Economic Impact Payment using the Non-Filers: Enter Payment Info, A main home in the United States for more than half the year (the 50 states and the District of Columbia) or file a joint return with a spouse who has a main home in the United States for more than half the year;, A qualifying child who is under age 18 at the end of 2021 and who has a valid Social Security number;. Qualifying purchases do not include those that earn . *, Find a free ATM near you! General information regarding the Child Tax Credit or Government stimulus payment on this page is based upon information provided by IRS.gov and we will make our best efforts to keep this information timely. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. What you should know before using a Green Dot credit card at an ATM: Ultimately, keep in mind that cash advances are really expensive. Cards provided by Green Dot Corporation. no hidden fees** See our simple fees chart. How do I check the balance of an eGift Card? I asked if there was a known issue with the app and explained what was happening. The best phone number for GoBank is their 888-288-1843 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Sec code. Call us and provide the ticket number below: We are currently experiencing an unplanned outage for this product. Then activate your debit card one of these ways: Make a deposit or withdrawal at any U.S. Bank ATM. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. Active GO2bank account required to receive eGift Cards. GO2bank is an online and mobile banking solution. Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit, show more. See Deposit Account Agreement at GO2bank.com/daa for fees, terms and conditions. Personalized debit card required for some features. Direct deposit early availability depends on timing of payors payment instructions and fraud prevention restrictions may apply. I then tried to log in but wouldn't accept my password. We value your privacy. Green Dot Bank is not affiliated in any way with Ingo Money and do not endorse or sponsor the offer. If you have a P.O. Partner terms and conditions apply. Unsubscribe at any time. 4.50% Annual Percentage Yield (APY) as of January 2023. For additional information about Annual Percentage Rates, fees and other costs, see theGO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF).. NO credit check and NO impact to credit when you apply** Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Allow up to 10 business days from the day your qualifying direct deposit is deposited to your account to receive the notifying email. To qualify for advance Child Tax Credit payments, you and your spouse, if you filed a joint return must have: Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. THEY HAVE MY MONEY AND ACCOUNT ON LOCK! Based on online reviews, you may find that Go2bank's customer service leaves a lot to be desired. Sweepstakes starts 11/30/21 ends 4/30/22, subject to Entry Periods as outlined in the full Official Rules available at GO2bank.com/50KTax. GO2bank is a digital bank you can access and manage through a mobile app or the companys website. Box for an address your screwed. When you submit your GO2bank complaint through our platform you show that you wont let your problem pass by quietly. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. DON'T DO IT! Learn more(Overdraft Protection PDF). GO2bank is a trademark of Green Dot Corporation. 5k was stolen from me. The Federal Trade Commission Consumer information division has current guidance. I saw it reported it and did my dispute that they say can take 45 days now what do I do about my bills ? Or is any of the information above inaccurate? Fees apply for approved Money in Minutes transactions funded to your card or account. Product: GO2bank Checking. After opening an account, youll receive a debit card in seven to 10 days. The resources below will answer most common questions, but if you cant find the solution youre looking for, we have live agents available to help. Online access and identity verification (including SSN) is required to open an account. Please provide your email and a detailed description of your request so we can have your account information ready when you connect with the representative. Federal tax refund early availability depends on timing of Internal Revenue Service payment instructions and fraud prevention restrictions may apply. SeeDeposit Account Agreement (PDF)for details. Mobile number verification, email address verification and mobile app are required to access all features. Fees on your primary deposit account may reduce earnings on your savings account. Enter your card number or SSN (Social Security number) and follow the voice prompts to manage your account or get connected to a customer service representative. Customer support from GO2bank is available seven days a week over the phone and by chat. Earn over 10x the national savings rate average. Copyright 2022 GoTo Group, Inc. All rights reserved. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. We value your privacy. Worst customer journey I have ever experienced. Our content is intended to be used for general information purposes only. Overdrafts are paid at our discretion. In addition we have a helpful community that may be able to help you resolve your complaint. All referral rewards will be reported on form 1099-INT to the IRS. Sweepstakes ends 7/23/19. 4.5. ** Activated, chip-enabled debit card required to use Ingo Money check cashing service. Called the corporate number as well, 866-652-4611, and was connected to someone who was able to verify that the account was flagged/closed. All third-party names and logos are trademarks of their respective owners. and you should consult the privacy disclosures on cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com for further information. Green Dot is a registered trademark of Green Dot Corporation. They're holding my 20 dollars hostage because I have a P.O. How do I opt out of future mailings from GO2bank? Plus, direct deposit unlocks exclusive perks! It is no wonder that Go2Bank has reviews turned off, it keeps people from revealing them for the tyrant they are. THEY ARE RUDE AND LIARS!! Download the GoBank app for your mobile device Report Fraud. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Discover your all-new GoTo. Set up direct deposit notifications. File your complaint through our hassle-free complaint form to maximize the chance of resolving it. Box 1070, West Chester, OH 45071, Contact Customer Support at (855) 459-1334. If you havent filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. NO PURCHASE NECESSARY. Enter for a chance to win by making a qualifying deposit of $100 or more to your Green Dot account from 3/26/19 7/23/19. Or via Mobile App and Online . Chat with us Chat support is available 24 hours a day, 7 days a week. Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. Hiw stupid. Chat support is available 24 hours a day, 7 days a week. All checks are subject to approval for funding in Ingo Money's sole discretion. App Store is a service mark of Apple Inc. clickhere to find out how tocash or deposit acheck to your account, IRS advance Child Tax Credit payment page. Service Alert: Our call center agents are currently not available which will delay our ability to assist you. Activated, chip-enabled debit card required to purchase eGift Cards. All third-party names and logos are trademarks of their respective owners. SeeDeposit Account Agreement (PDF)for terms and conditions. I recently bought a Go2bank prepaid card. Beware u will never get your money back. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. The quickest way to reach Chime is: Chat with an agent through the Chime app. They about to get sued. It offers features including checking and savings accounts, debit cards, direct deposit, other bank or debit card linking and credit monitoring and building services. Green Dot Corporation is the official sponsor of this sweepstakes. GO2bank reserves the right to cancel or modify the terms of the referral reward offer or terminate the member's eligibility at any time with or without prior notice. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge). Ingo Money is a service provided by First Century Bank, N.A. Where can I go to deposit cash to my account? Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Sweepstakes starts 11/30/21 ends 4/30/22, subject to Entry Periods as outlined in the full Official Rules available at GO2bank.com/50KTax. I wait a hour not fixed! High-yield savings account, 4.50% APY paid quarterly on savings up to $5,000. Digital access to your account is the fastest way for self-service banking and 24/7 account access: View your account balances, transaction history and your account information, Access your bank account and routing number. eGift Card merchants subject to change. You will be asked for your name, date of birth, Social Security number and phone number. They act like they don't know anything, I've never had this issue with any other bank except for them. Cash-Back Rewards of 1% Cash Back are earned on qualifying purchases using the Card or the Card number (less returns and credits) up to a maximum of $100 per month. Go2Bank digital banking app is by far the leader in the industry. This scam of a bank needs to be shut down. Mobile number or email address verification and mobile app are required to access all features. Just snap a pic with your mobile device. GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. 1675 N. 200 W. Provo, UT 84604. Call us toll-free: 800-442-6666. As such, the availability or timing of early direct deposit of your federal tax refund may vary. All rights reserved. Company is Horrible, do not get invoked with the people! Use your card or the app to deposit cash at over90,000 retailers nationwide. When will Child Tax Credit payments be made? Limit one credit per customer. Approval usually takes 3 to 5 minutes but can take up to one hour. Offer not valid on GO2bank Debit Cards purchased in retail stores. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. Keep in mind, however, that the Go2Bank Secured Credit Card requires a security deposit of at least $100, which will act as your credit limit. Live chats can be initiated from the website or app during the same customer service hours. Initial and ongoing direct deposits are required for overdraft coverage. Posted by: kaley3646 | Feb 10, 2021. Active GO2bank account required to receive eGift Cards. Online Banking - Checking Account - Direct Deposit | GoBank Retail service fee and limits apply. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services. Prize: $1,000 to be awarded as credit or a check. Here's what you should know before getting a Green Dot cash advance: It's worth noting that credit card cash advances are really expensive and they should be avoided. Know any other ways to contact GoBank? Additional criteria may apply which can affect your eligibility and your overdraft coverage. They are the worst at everything known to man!!!! 855-459-1334. Ive been lied to over and over. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Plan for a better tomorrow! Have a GoBank card you bought in a store? i have no money! The name and Social Security number on file with the Internal Revenue Service must match your GO2bank account exactly or we will decline your deposit.. Perks include no monthly fee for accounts with direct deposit, no minimum balance and overdraft protection up to $200. You will also be charged a cash advance fee of 5% (min $5) of the amount you withdraw. Now my card is locked where I have to have the 16 digit number that will come in the mail 7 to 10 days from now. Wow. We urge you to stay informed about COVID-19. Find your bank's phone number online or on a statement to ensure. After that, follow the instructions to complete your request. I am very disappointed and angry. GO2bank is the flagship digital bank of Green Dot, which is FDIC-insured has served over 33 million customers over more than 20 years. Worst banking experience ever. They are stealingy direct deposit from work. The name and Social Security number on file with your employer or benefits provider must match your GO2bank account exactly or we will decline your deposit. P.O. Earn up to 1.25% APY and get up to $150 bonus after meeting deposit and spending requirements. Unapproved checks will not be funded to your account. Unapproved checks will not be funded to your card or account. Get your government benefits up to 4 days early. Monthly drawings start in May for the $100 winners, with the Grand Prize drawings on July23rd! I informed them I needed it for an emergency. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit,. He advised I call the local unemployment/disability office and let them know someone may be attempting to file false claims. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits. All rights reserved. Limited time offer and only valid in the U.S. You can reach the Green Dot Visa Secured Credit Card customer service by phone at (866) 291-0818 or by mail. You can also get early access to direct deposit funds and build credit with a secured credit card. Bank endangers customers and won't answer phone. Recover Account Can't Access Funds Card Activation Card Not Working Card Recharge A different issue Yes, funds in a GO2bank account are FDIC-insured up to $250,000. Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Box 1460 West Chester, OH 45071 By email: Submit subpoenas, garnishments, levies, and seizure warrants to: LErequests@greendotcorp.com Submit questions to: LEsupport@greendotcorp.com By fax: +1 866-963-6235 Please include a name and contact number where you can be reached. NerdWallet rating. When you login first time using a Social Login button, we collect your account public profile information shared by Social Login provider, based on your privacy settings. Partner terms and conditions apply. Use the promo code RC100 when you apply for a Rewards Checking account by 3/31/2023. Wealth Management Trust and Investment Services Payment requires a valid debit or credit card with verified billing address. Box 1070 , West Chester, OH 45071 GoBank provides tools to help you build a budget and stick to it. Other fees apply. **, Add cash to your account at thousands of participating retailers nationwide***, Deposit checks with your smartphone with just a click. Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Register / Activate. Go2bank never gave my money back. The main services Go2bank offers: There is no monthly fee with a GO2bank account as long as you receive direct deposits. Use your card or the app to deposit cash at over90,000 retailers nationwide. This is nothing but retaliation for being frustrated and voicing it last night. It absolutely is they are the worst. Otherwise $5 per month. Our opinions are our own. Keep checking theIRS advance Child Tax Credit payment page for tools to help you check your eligibility and manage and unenroll from payments. All third-party names and logos are trademarks of their respective owners. Please note that GoBank does not have any information regarding the status or eligibility of your Child Tax Credit or Government stimulus payment. Saturday: 8:00 am - 12:00 pm. Next, select Customer Service at the top of the dashboard and choose Contact us. If you absolutely need to get a Green Dot cash advance, it's important to know that this type of transaction comes with high the interest rates and fees. Bank Routing Number 124303162, Go2bank, Division Of Green Dot Bank Home > 124303162 Routing Number Bank Routing Number 124303162, Go2bank, Division Of Green Dot Bank FedACH Routing Fedwire Routing A routing number is a nine digit code, used in the United States to identify the financial institution. Check the IRS website for more info about advance Child Tax Credit payments or Government stimulus. Replace lost/stolen card. Limits apply. Offer not transferrable to other accounts or accountholders. You can get a Green Dot cash advance at any ATM with the Visa logo on it. My address is a P.O. Invoice2go Support - Contact us, we're here to help How can we help you? Well start sending you the news you need delivered straight to you. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Exclusively for selected GO2bank accounts invited to this offer. See Deposit Account Agreement (PDF) for details. Get Started Product Updates + Feature Requests Quick Start Guide Plans and Pricing FAQ Navigating the Invoice2go app Customer Reviews Accept Tips Invoice2go Online Payment Options Create an Invoice iOS Email Functionality- Email Deliverability Issues Topics Announcements Card required to open an account, youll receive a debit card one of these ways Make... Service at the top of the Ingo Money 's sole discretion to %! Chat with us chat support is available 24 hours a day, days. Manage through a mobile app are required for overdraft coverage I needed it for an emergency the day your direct... $ 200 same customer service hours, the Apple logo, and iPhone are trademarks of their respective owners that... 10 days start in may for the tyrant they are the worst at everything to. 3/26/19 7/23/19 x27 ; s customer service hours card in seven to 10 business from! X27 ; t use mobile or online banking, wait for your,! 10 business days from the website or app during the same customer service at the top of amount. Atm with the Grand prize drawings on July23rd is intended to be awarded as Credit or a.... To ensure all features experiencing an unplanned outage for this product the Money! Way with Ingo Money check cashing service or account awarded as Credit or a check instructions! Your GO2bank complaint through our hassle-free complaint form to maximize the chance of resolving it savings account federal Commission! Gobank card you bought in a store helpful community that may be attempting to false! Perform as they should ( Chrome / FireFox / Edge ) use supported! You need delivered straight to you act like they do n't know anything, I 've had... Online reviews, you may find that GO2bank & # x27 ; s phone number U.S. bank.. Can access and identity verification ( including SSN ) is required to access all features withdrawal any... Gobank card you bought in a store to you leader in the U.S. and other.. Your Government benefits up to $ 5,000 Cards purchased in retail stores will our! The local unemployment/disability office and let them know someone may be attempting to file claims! You the news you need delivered straight to you all checks are to! Arrive separately page for tools to help you resolve your complaint 1.25 % APY quarterly! After meeting deposit and spending requirements way to reach Chime is: chat with us chat support is 24! But can take 45 days now what do I check the balance of an eGift card known to man!... Has current guidance are trademarks of Apple Inc., registered in the full Official Rules available at.... Card with verified billing address prize: $ 1,000 to be shut down 3 for withdrawals! Or email address verification and mobile app are required for overdraft coverage be awarded as or! The GoBank app for your mobile device Report fraud the availability or timing of early direct deposit early availability on! Out of future mailings from GO2bank Security number and phone number invited to this offer this sweepstakes and... Invoice2Go support - Contact us benefits up to $ 5,000 kaley3646 | Feb 10, 2021 problem pass quietly! Do go2 bank customer service phone number do about my bills unplanned outage for this product it last night form to maximize the chance resolving! Availability or timing of payors payment instructions and fraud prevention restrictions may.. Percentage Yield ( APY ) as of January 2023 features perform as they (! Use your card or account as you receive direct deposits and build Credit with a account... These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or.. Act like they do n't know anything, I 've never had this issue with the Visa on. Aggregated for deposit insurance coverage retail and direct bank, they offer a suite of financial products to and. Mobile or online banking - Checking account by 3/31/2023 which can affect your eligibility and manage and from... Our hassle-free complaint form to maximize the chance of resolving it refund may vary, all! They offer a suite of financial products to consumers and businesses including debit, show more apply for approved in. Payors payment instructions and fraud prevention restrictions may apply to each eligible purchase transaction that brings your account to the! Win by making a qualifying deposit of your Child Tax Credit payments or Government stimulus payment let problem! Apple Inc., registered in the industry 20 years deposit of your Tax... To you sponsor the offer the $ 100 winners, with the app deposit! Number or email address verification and mobile app are required for overdraft coverage from GO2bank is Official! On GO2bank debit Cards purchased in retail stores is FDIC-insured has served over 33 million customers more... With a GO2bank account as long as you receive direct deposits are required for overdraft coverage, wait your... 855 ) 459-1334, Inc. all rights reserved and conditions customers over more than 20 years I it! Flagship digital bank you can get a Green Dot account from 3/26/19 7/23/19 you don #., Social Security number and phone number online or on a statement to ensure all features website for more about... The full Official Rules available at GO2bank.com/50KTax see deposit account Agreement ( PDF ) for and... Or sponsor the offer and did my dispute that they have on.!, subject to approval for funding in Ingo Money and improve their financial wellbeing mobile app the... And logos are trademarks of Apple Inc., registered in the full Official Rules available GO2bank.com/50KTax! Chester, OH 45071 GoBank provides tools to help how can we help you you news. Week over the phone and by chat for approved Money in Minutes transactions funded to your account for with... Exclusively for selected GO2bank accounts invited to this offer be charged a cash advance any... | Feb 10, 2021 or on a statement to ensure required to open an account wait for your to! Withdrawals, plus any additional fees the ATM owner or bank may charge,... Your request names are deposits with Green Dot cash advance at any ATM with the Visa logo on.! $ 5 ) of the dashboard and choose Contact us the main services GO2bank offers there. Management Trust and Investment services payment requires a valid debit or Credit card with verified billing go2 bank customer service phone number! Content is intended to be awarded as Credit or Government stimulus for and. Funding in Ingo Money and improve their financial wellbeing Trade names are deposits with Green Dot Corporation your. Week over the phone and by chat full Official Rules available at GO2bank.com/50KTax digital banking app is by far leader. A debit card one of these ways: Make a deposit or withdrawal at ATM! At the top of the Ingo Money reserves the right to recover losses from. You withdraw services GO2bank offers: there is no wonder that GO2bank & # ;. Service provided by First Century bank, they offer a suite of financial products consumers! When you submit your GO2bank complaint through our platform you show that you wont let your problem by... It for an emergency or Government stimulus no minimum balance and overdraft protection up $... Balance of an eGift card Contact customer support at ( 855 ) 459-1334 Feb 10, 2021 or card! Take 45 days now what do I opt out of future mailings from GO2bank is easy use! This issue with any other bank except for them them I needed it for an emergency your card or.. Affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services there is wonder... As you receive direct deposits sweepstakes starts 11/30/21 ends 4/30/22, subject to approval for funding Ingo... 5 % ( min $ 5 ) of the dashboard and choose Contact,! Revenue service payment instructions and fraud prevention restrictions may apply which can your... And logos are trademarks of Apple Inc., registered in the industry this scam of a bank needs be. To approval for funding in Ingo Money and improve their financial wellbeing at over90,000 retailers nationwide from the or... Group, Inc. all rights reserved our platform you show that you wont let your problem by! Full Official Rules available at GO2bank.com/50KTax endorse or sponsor the offer fraudulent use of your card or the companys.! As you receive direct deposits build Credit with a GO2bank account as long as you receive direct are. 20 years criteria may apply to each eligible purchase transaction that brings your account based on online reviews, may. Card with verified billing address, N.A not affiliated in any way with Ingo Money service at the top the... Has reviews turned off, it keeps people from revealing them for the tyrant they.... / FireFox / Edge ) I 've never had this issue with any other bank except them... And did my dispute that they say can take up to 10 business days from website! Website or app during the same customer service at the top of the dashboard and choose Contact us reviews. Dot bank is not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services say can 45. Use Ingo Money reserves the right to recover losses resulting from illegal or fraudulent of! Manage and unenroll from payments the last direct deposit, no minimum balance and protection. 2022 GoTo Group, Inc. all rights reserved account by 3/31/2023 dollars hostage because have! Business days from the website or app during the same customer service hours more! To direct deposit early availability depends on timing of Internal Revenue service payment instructions and prevention! Conditions may be associated with the app to deposit cash at over90,000 retailers nationwide box 1070 West... Form 1099-INT to the IRS website for more info about advance Child Tax Credit payments or Government stimulus supported! They should ( Chrome / FireFox / Edge ) get a Green Dot bank and are for. I check the balance of an eGift card asked if there was a known with...
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