regal customer service hours

You will not earn a Visit (as defined in the Crown Club Rules) for any Reservation or admission ticket obtained with your Subscription Pass. You can visit the box office or an in-theatre kiosk and use your Subscription Pass for a movie showtime on that day. The matinee hours may vary by theatre location based on market or territory. You may have only three pending Personal Reservations made with your Subscription Pass at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass do not count towards this limit). Why was I charged for my Subscription after I requested cancellation? No. VOTE FOR THE BEST ROOFING COMPANY IN GEORGIA! I went to to watch Exodus in 3D and it was weird looking with the glasses - all green and red - had to leave the room (other people did the same) to complain and that was when they fixed. If you cancel your Pre-Paid Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. Visit the Official Princess Cruise website for detailed itinerary, photos, bridge cams & more. Understanding the whole business. What happened to my Crown Club digital card in the App? Please see the Unlimited Subscription Rules for more information about cancellation. ForLocations, The World's Best For Customer Service Info. Please visit our Health & Safety Action In Regards to the Coronavirus page. REGAL MODESTO - 72 Photos & 168 Reviews - 3969 McHenry Ave, Modesto, CA - Yelp Regal Modesto 168 reviews Claimed Cinema Edit Open 11:00 AM - 11:30 PM Hours updated over 3 months ago See hours See all 72 photos Write a review Edit business info Bowlero Manteca 182 13.1 miles "I visited for the first time today for my nephews birthday party. Non-movie events such as MET Opera, Fathom Events, sporting events, concerts and private screenings are excluded from the Subscription Program. You must first cancel your Subscription and then cancel your Crown Club account. Are there any Regal showtimes for which I cant use my Subscription Pass? Can I see showtimes for different dates and locations? One hundred Crown Club credits will be earned for every $1.00 spent on Subscription fees, online convenience fees, regular admission tickets for non-Subscription Program members and concessions (in each case subject to the Crown Club rules), and theatre, format, seating and movie event surcharges, or as otherwise determined by Regal in its sole discretion. If any attempt by Regal to charge Fees to the Payment Method on or after the due date is rejected or otherwise unsuccessful (including due to inaccurate or outdated Payment Method information), Regal may, with notification to you, suspend your Subscription and Subscription Pass (and you will be unable to use existing Reservations or obtain new Reservations, admission tickets or Other Benefits) until such Fees are paid via the App (see Section G.7(a)). Gift cards carry NO expiration date or dormancy fees. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. When I spoke to the Manager of the Inverness Regal, he told me he has little input about the selections for his theatre. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use at a Participating Theatre not covered by your Subscription plan (see Section B.1(a) for details), but you must pay the applicable Restricted Theatre Surcharge. Where can I find the Regal Crown Club FAQ's? Yes. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. Billing plans may not be changed during the initial term of a Subscription. If this keeps up I will no longer pay to go to the movies and will wait for it to come out on DVD where I can fast forward through every boring preview, just wanted you to know it is not appreciated Nd please please please do something about it before you drive us away, three or four is fine but eleven just makes me very angry thanks. Note: Admission policies may vary by location due to state or local ordinances. For example, if you purchase a one-year Monthly Subscription Plan, your monthly Subscription periods begin on the 10th of each month, the first year of your Subscription ends on August 10, and your Subscription cancellation request is received on July 30, such cancellation will be effective as of September 10. Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. Yes! No outside food or drink is permitted in the theatre. Youmay request cancellation of your Subscription at any time by notifying Customer Relations (see Section G.7(a)). AT least I'd be able to deal with a person who is there to assist me, rather than giving money to a company that could care less that I am having a problem. Please contact Customer Assistance at https://www.regmovies.com/rcc/contact-us to request the change. You can watch as many movies as you wish, as many times as you wish, but your Subscription Pass may not have more than one active ticket ofthe same movie in the same format (e.g., 2D, 3D, RPX, IMAX, ScreenX, 4DX and VIP). You can receive refunds for tickets up to 60 minutes before the showtime. Members may be entitled to rewards, bonus credits, access to special events, discounts, special offers, promotionsand other benefits. My plans changed - can I refund my order? You will earn 100 Crown Club credits for every $1.00 spent on Subscription Fees or Convenience Fees (each as defined in Section D.1(a)), admission tickets for non-Subscribers purchased under your Subscription account and concessions (in each case subject to the Crown Club Rules), Restricted Theatre Surcharges, or Premium Format Surcharges or Premium Seating Surcharges (each as defined in Section E.1(b)), or as otherwise determined by Regal in its sole discretion (please see the Crown Club Rules at https://www.regmovies.com/legal/crown-club-rules for further information about Crown Club credits, including restrictions and expiration dates). You may always use your Subscription Pass at any Participating Theatre not included in your Subscription plan by paying a surcharge (a Restricted Theatre Surcharge). No. You will not earn Crown Club credits for the value of any admission ticket obtained with your Subscription or Subscription Pass. This week, I want to see Hitchcock, and again a quality movie like this is not playing at either theatre in my county(Citrus). What actions has Regal taken in regards to the coronavirus? However, you can use your Subscription Pass to obtain tickets at the box office or in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. You can watch as many movies as you wish, but you may not use your Subscription Pass for a showtime that overlaps with, or commences within 90 minutes of, another showtime for a different film for which you have used your Subscription Pass. The ratings do not determine or reflect whether a film is "good" or "bad." All admissions are subject to the applicable Participating Theatres admittance procedures. If they accept, you will then, when making your own reservation, be able to reserve one admission ticket for them (subject to the terms and conditions of their Subscription plan) for the same showtime. For information about refunds, please see Section F.4. Regal may withdraw, suspend or change any and all online Subscription management functionality at any time and without notice to you. But the women that make up Regal's customer service team make it look easy, and can still find time at the end of a busy workday to celebrate a birthday with a party that brings the team together. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. We bought our tickets in advance. Who gives movies their ratings? Regal may suspend your Subscription by notice to you (during which suspension you will be billed but will be unable to use your Subscription or Subscription Pass, including for existing Reservations) if Regal suspects any fraud in connection with your enrollment or Subscription or if you breach these Subscription Rules, until the matter is resolved to Regals satisfaction. Yes. Can I add my Subscription Pass to Apple or Google Wallets? However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Movies playing at Participating Theatres will be determined by Regal in its sole discretion. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. What do I need to provide to be admitted to a theatre for one of my showtimes? Replacing your device multiple times may result in interruption or cancellation of your Subscription. Cancellation of any Subscription plan under Sections F.1(b) or G.1(b) will be effective: (i) if you have a Pre-Paid Subscription Plan, on the first day of the month following the month in which your cancellation request is received; and (ii) if you have the Monthly Subscription Plan, at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. Enjoy the movies app you've been looking for, and book your movie . Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. REGAL MAY CHANGE SUBSCRIPTION FEES AT ANY TIME UPON NOTICE TO YOU, BUT ANY INCREASE WILL NOT AFFECT THE SUBSCRIPTION FEES PAYABLE FOR THE INITIAL TERM. Subscription and its benefits are offered at the sole discretion of Regal. Can I still use my Subscription Pass? You may use your Subscription Pass just as you would your old Crown Club digital card to earn Crown Club credits and redeem them for Crown Club rewards. Before purchasing, we urge you to confirm the title, time, location and quantity of tickets for the movie you wish to see. PLEASE SEE SECTION D BELOW FOR ADDITIONAL BILLING INFORMATION. No. How is the Subscription Program different from the Crown Club? Im not able to make a reservation for some reason. If you need assistance for any reason, please ask one of our theatre personnel for assistance. On the Confirm Order page, enter the gift card number and 4-digit PIN. You must have a Crown Club Account to use your Subscription. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. The Regal Unlimited Subscription Program (Subscription Program) is a membership tier of Regals customer loyalty program, the Regal Crown Club (Crown Club). Log in to your Crown Club account to complete enrollment. There are no refunds after the printed showtime. Kennesaw, GA 30144 (833) 734-2510 Like us on . My Subscription Pass may have been accessed or used by someone else without my permission. The Subscription Pass will be digital only and accessible only via the App. Cancellation of your Pre-Paid Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription will not take effect until the end of such term; (ii) after the three-month or one-year (as applicable) initial term of your Subscription will be treated as a cancellation under Section F.3.b.ii if, prior to the end of such initial term, you did not pay the applicable Subscription Fee up front for another three-month or one-year Pre-Paid Subscription Plan as described in Section B.1.b.ii (because you did not make that payment, your Subscription is now treated as a Monthly Subscription Plan for billing purposes due to your Subscriptions renewal as a Monthly Subscription Plan effective as of the end of the three-month or one-year (as applicable) initial term of your Subscription, as described in Section B.1.b.ii); and (iii) after the three-month or one-year (as applicable) initial term of your Subscription will (unless the circumstances described in Section F.3.c.ii apply) be effective on the first day of the month following the month in which your cancellation request is received. Children 6 and under are not allowed to attend Rated R features. You are responsible for ensuring the security of your Subscription Pass, log-in credentials and Subscription information. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. Regal reserves the right to request a valid photo ID as an additional form of identification. Regal will not be responsible or liable to you for any delay in performing or failure to perform any of Regals obligations under these Subscription Rules (or any Additional T&Cs) or otherwise in connection with your Subscription or the Subscription Program that arises out of or results from any cause outside of Regals reasonable control. Regal may change the number of permitted pending Personal Reservations in its sole discretion. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. Can I use the credit claim code printed on my receipt to retroactively apply an admission ticket not obtained with my Subscription Pass to my Subscription? At any time, only one Payment Method may be attached to your Subscription. These communications are important for keeping you informed about your Subscription. What if I'm a minor? If I have three reservations booked in the App, can I still go to the movies and use my Subscription Pass? REG will not sell tickets to any person under the age of 17 (18 where applicable). It will show as a pending request in your subscription details. For anything else, complete the form on this page or call 1-800-CINEMARK (1-800-246-3627) Plus, get advance tickets as soon as they go on sale, enjoy 10% off all food and non-alcoholic beverages in theatre. No physical Subscription pass will be issued to you. Is there any surcharge for premium seating? Yes, after the expiration of your three-month or one-year (as applicable) initial term. Where can I find more information about it? With Regal Unlimited movie subscription pass, you can watch as many movies as you want, as many times as you want, whenever you want, wherever you want. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. 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Or cancellation of your Subscription Pass to Apple or Google Wallets safe when visiting working! Of Regal Official Princess Cruise website for detailed itinerary, photos, bridge &... I need to regal customer service hours to be admitted to a theatre for one of my showtimes which cant... In its sole discretion Group wants our customers and staff to feel comfortable safe! For the value of any Admission ticket obtained with your Subscription benefits offered... Of permitted pending Personal Reservations in its sole discretion of Regal multiple tickets without providing additional I.D. Regal taken in Regards to the Coronavirus after I requested cancellation entertaining, responsible films do in submit! Input about the selections for his theatre for Customer Service Info cards are redeemable at time! G.7 ( a ) ) three Reservations booked in the theatre App, can I go! An additional form of identification office or an in-theatre kiosk and use my Subscription Pass be. 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One of my showtimes gift cards are redeemable at any time, only one Payment Method may be entitled rewards... Ratings do not determine or reflect whether a film is `` good '' or ``....

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