The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. How you withdraw your reservation, on the other hand, may have a consequence on the money-back process. Return trip. Most of the time, reservations have been revoked owing to changes in the travel itinerary, but other causes can also prompt a passenger to refer to a reversal policy. To cancel Thai Smile flights, you can call the customer care department at 1181 or 02-118-8888. Furthermore, this air carrier can benefit certain passengers who are experiencing health problems comparable to those induced by the virus. Promotion Code. Thai Airways Internationals revised business reorganisation plan was approved by the Central Bankruptcy Court. Book Flights from Chengdu to Kuala Lumpur with Thai Airways. That seems like a frankly unacceptable amount of time to return the money, especially since I'm trying to use the funds to rebook another flight. Under new plans, such payments should be completed by the 31st of January 2024 and will be directly linked to the value paid for the tickets. Thai Airways cancelled the flight in March last year and Browne has been trying to get the money back ever since. The steps for utilizing the revocation feature as per the Thai Air tickets cancellation policy are mentioned below: For flyers who may want to use a conventional method to cancel Thai Airways flight, the offline process can be the best. Find the lowest prices for flights from Chengdu to Kuala Lumpur and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! Several flights on THAIs flight map have been forced to cancel. Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. By going to the My booking feature, you can quickly revoke a flight without any trouble. -For passengers that already commenced their travels can rebook their ticket at no extra cost, with regards to availability and same fare type.-Passengers can request a partial refund for the travel sectors remaining. From that, you will have the My Booking section. The Guardian understands that there are thousands of people in Brownes position after asking for a refund rather than a voucher, not only with Thai Airways but with a number of airlines. We ( Airfleetrating.com ) are an online travel agency based in the USA. Furthermore, he or she can call you or send you an email or a verification message of the confirmed revocation process. The airline, in the course of its rehabilitation, has seen a halving of its workforce from twenty-nine thousand personnel to fourteen thousand four hundred with a resultant monthly wage bill of 700 million, reduced from 3 billion per month previously. Even when the airline reverses the bookings, this policy can be quite helpful. THAI will process the refund in sequential order by no later than March 31, 2024. Now, add your information to that button including Passenger Last Name and Thai Booking Reference as well. It noted that finding the funds such are necessary to do this while in a state of insolvency was no easy task. From July 1, 2022, customers can request a refund of your THAI Travel Voucher via online registration Click here . Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Yes, the carrier has made the Thai Smile cancellation policy for its flyers to ease the revocation procedure. Thailand threw a tourism party. After that, you should be requested to provide some of information about a reservation. Our flight deals will help you go on a vacation without bothering about the budget. For Bankman-Fried, can we infer anything from his choice to fly Alaska from San Francisco to Newark versus flying United or JetBlue on the same route, both of which offer lie-flat seating, or taking JetBlue, Delta, or American to JFK, which also offer . Log in below. In its judgement, on Thursday, the court reviewed proposals to amend the plans in respect of creditors abroad who are threatening to seize Thai Airways aircraft because of outstanding debt despite the bankruptcy process. The refund processing time may vary depending on the mode of payment. 28 days is pretty standard. Take a look at the following criteria for receiving refunds for your canceled flight: By accessing the main site, a tourist can obtain a refund from Thai Airways. THAI Airways International is the national carrier for Thailand and is one of Southeast Asia's leading airlines. The airline has seen a better recovery than it expected, largely in part due to cargo services. Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. It can be your reference code, ticket number, full name, and other details. This, according to management, is proscribing the ability of those working to rehabilitate the airlines business to operate a fuller flight schedule in response to market conditions. Just under four months all up. Last year, the losses blew out to US$4.5 billion. A representative can then access this data. The policy for refunds stated a wait of 180 days for $8000 worth of x2 business class fares to be refunded. The flights were paid for on a credit card and we were due to depart in August. We won't be in charge of any accident in air ticket booking or any disarray caused during gathering the ticket at the concerned place. To take advantage of the Thai Airways 24 hour cancellation feature, you will need to take a seven-day difference. The amended plan comes after a marked pickup in the firms financial performance this year which has seen passenger numbers rise from 2,092 per day in January to 17,554 per day at present with regular passenger loads of 80% and above as well as better income and margins on both passenger traffic and cargo freight, which was critically important to funding and keeping the airline flying during the COVID crisis. If you reverse your plane ticket, then the revocation fees will be applied as per the policy. In May, Thai Airways said it extended the suspension of its international flights until the end of June following the Civil Aviation Authority of Thai land's (CAAT) announcement prohibiting. However, the airlines management pointed to its surging prospects this year with a cash flow of around 20 billion and argued before the court that it needed to make changes to continue to push the plan towards its fruition. I have waited more than a year. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. However, those who used an online travel agent to book flights but organised their accommodation separately will have to claim on their travel insurance and will be successful only if they bought one of the 50% of policies that pay out in such circumstances. The most I have every paid for Flight in Thailand on Thai was 1200 Baht . Did you miss a connecting flight? 1 Passenger, Premium Economy & Economy. Flights from Bangkok to Brussels. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. The customer care number of Thai Airways can be reached at (66-2) 356-1111. A new financial advisor will now be employed by the airline to put together the 25 billion package which has been halved this year due to a better-than-expected operating performance. We can't and won't accept accountability for their acts. Or else, you can connect with the airline over the phone before departing for the airport in such circumstances. You can now search for the return form on the site. Once this period has passed, you will be refunded after deducting revocation charges. Firstly open the main website of Thai Airways.2. 1 Passenger, Premium Economy & Economy. expand_more. On the sites first page, you can look for the Manage button. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . Well send you an email containing the activation link. Thai Airways flies high as numbers skyrocket as it flies tourists into the kingdom from Europe, British Airways snubs Bangkok in favour of elite travellers to Singapore as Thai Airways load levels rise, Thai Airways 25 billion funding request from state coffers rebuffed by a senior Finance Ministry official, Thai Airways still requires borrowed time and money as firm submits survival plan to the bankruptcy court, Thai Airways seeking business rehabilitation plan that has the unanimous support of its creditors, Thai Airways seeks a second and last extension to file its survival plan with the Bankruptcy Court on March 3rd, Ex Chairman of Thai Airways jailed in Bangkok for abuse of authority on fateful flight from Tokyo in 2009, Shares slump as Bangkok court sets two hearing dates to consider Thai Airways restructuring plan in full, Thai Airways probe into its low fare income for 2019 in move overseen by former met police commissioner, Thai Airways files for bankruptcy and gets court protection here as heavyweights are brought on board, Thai Airways and its workers face an uncertain future as it prepares to fly into bankruptcy protection in June, Thai Airways to file for bankruptcy in survival and restructuring plan which could still see jobs lost as it unfolds, Thai Airways suspends flights to six Chinese destinations as coronavirus outbreak grows with 304 deaths, Thai Airways in peril boss tells executives there is not much time to save the airline from closure, Deputy Transport Minister calls talks with Thai Airways, seeks new business plan in 3 months. The mammoth 2020 loss coincided with the airline . Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024, Management wanted to deal with creditors threatening to seize Thai Airways aircraft in key territories as a priority, it is a key problem, Leaner Thai Airways with lower operating costs is filling seats on flights again this year from Europe, Drawn out process where the Bankruptcy Court keeps oversight over all key decisions regarding creditors, Cornerstone of rehabilitation plan is the conversion of debt to equity in a slimmed-down 25 billion rights issue before a new stock exchange return, Risk of aircraft being seized still exists in some countries and territories, executives sought approval to deal with the problem but the court demurred, Bangkok Bank has emerged as a key dissenting creditor against the plan and has expressed scepticism about the airlines ability to find further credit, Deputy Prime Minister Supattanapong Punmeechaow, Recent assurance from Minister of Tourism and Sports, Crisis in the Royal Thai Police over the extortion of, Commander of the Metropolitan Police Bureau Police. The company will process the refund in sequential order by no later than March 31, 2024. These aircraft are suitable for lucrative long-haul flights and come with room for 8 first-class passengers, 40 business-class passengers and 255 seats for those flying economy. Thai Airways filed for bankruptcy protection in May 2020. Select the Cancel option to make the process ahead. Whether you may wish to cancel a flight within or after one day of purchasing, this policy will provide you with every opportunity to do so. Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. Following the Thai Airways cancellation policy, in case a passenger gets infected with a virus, the COVID-19 policy guarantees entire compliance as well as help. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. 9. Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free I have been through the most torturous process, including two-hour waits on hold. All rights reserved. Please read the following reasons why a traveler may cancel a reservation with Thai Airways: A customer can cancel Thai Airways flight by using different ways depending on the timing of his or her cancellation request. In 2017, the airline lost US$67.2 million. Here are the best watches of the year: should you care? Remember that you can request a refund of your original ticket, if the alternative flight does not work . The Ministry of Finance and other creditors for the airline have approved the restructuring plan that the bankruptcy court just gave the green light to. Can I avoid the 14 day quarantine in Thailand if Ive been vaccinated? Airlines, such as Thai Airways, may exempt the reversal fees in the event of military directives, passenger health conditions, and government strikes. It is reported that part of the deal reached on Thursday with the bankruptcy court was to begin refunding customers who bought tickets before Thai Airways moved in May of this year to file bankruptcy. THAI also has codeshare arrangements with more than 20 other airlines. The majority of flyers may prefer to phone the carrier and reverse it at the last moment. He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014. But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. Talking point: have you given up on airport WiFi? Thousands of passengers who had flights cancelled last year by Thai Airways will have to wait another three months to discover whether they will be refunded or have lost their money. It's more the lack of communication which irritates. Refund just landed on the Amex. It has been designed with a variety of travel factors in mind. I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. expand_more. Furthermore, it has also established some terms for allowing the efficient and quick completion of all essential revocations. THAI operating direct services between New Zealand and Thailand People whose flights were cancelled by beleaguered airline face three-month wait over payment decision. Update regarding Thai Airways cancellations. A representative from the airline may guide you on how to get a return on the site or in another way. Find the lowest prices for flights from Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! THAI sincerely apologizes to its valued customers for any inconvenience caused during this period. Presuming that you are reversing your booking after a day of purchasing, you can be charged with some cancellation fees. Assuming that a carrier like Thai Airways reverses a booking because of natural calamities, a flyer will not be paid any reimbursement. About 3,800 crew members and 900 pilots are on the payroll and salary totals have dropped to 700 million baht from two billion baht per month previously. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who I'm still waiting. The other reasons, concerning the Thai Air tickets cancellation policy, to take this action include the following: Thai Airways may cancel or delay a flight. The Central Bankruptcy Court in Bangkok, on Thursday, approved key elements of a revised business reorganisation plan as part of efforts to restructure the debts of the countrys flag carrier Thai Airways. -Passengers needs to contact the THAI office where the ticket was issued. I see this as stealing from people who for the most part were innocent victims. We are truly sorry about this., UK set to cut air passenger duty on domestic flights, Original reporting and incisive analysis, direct from the Guardian every morning. Today, Thai Airways may be canceled for multiple reasons. Changing your mind doesn't mean you get a refund. Thai Airways to resume flights to Brussels on 3 July 2021 Andr Orban - 12 February 2021 1 All rights reserved. Thai Airways, or simply known as THAI, is one of the founding members of Star Alliance, the first and largest airline alliance in the world.Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. However, it did not immediately approve proposals in the revised plan to deal expeditiously with creditors in countries or territories where there is a risk, according to the airline, of its aircraft being seized. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. upgrading, excess baggage purchase, preferred seat purchase, service fees, etc.-Valid until 31 December 2022.-Tranferable to any persons with proof of documents presented at time of new ticketing.-THAI reserves the right to change terms and conditions without prior notice. One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. Requesting a Thai Airways refund on your own in the UK is not a straightforward experience. - Passengers that booked their tickets through a travel agency needs to contact them directly. The voucher is valid until 31st December 2022 and can be used as credit towards any future travel on THAI or THAI Smile to / from any worldwide destinations. So a week ago Thai airways cancelled my flights for May. The . Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. Didnt receive an activation email? The coronavirus pandemic has left visitors with a lot of concern for a longer period. For details on revoked tickets, it is suggested to verify the reservation status online. 3. Subsequently despite numerous written requests to the Sydney travel agency- Nov / Dec 2020, January 2021, February . The amended plan was supported by a majority of the airlines creditors this September but still required approval of the court on Thursday after it vetted the proposal in considerable detail and listened to opposition from dissenting creditors. Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. As I've noted before . Click on it. Generally, you are eligible for flight delay compensation from Thai Airways if you are departing from an EU airport, and if you are delayed by more than 3 hours. Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). We are still waiting of a refund 6 months later! Hi Guest, join in the discussion on Thai Airways finally given bankruptcy protection in Sept. ) for 2 people, so it was more than 40,000 Baht done with the lost! And in-flight entertainment from Thai Airways to resume flights to Brussels on 3 July 2021 Andr Orban - 12 2021. For any inconvenience caused during this period when will thai airways refund flights passed, you can call or... Prefer to phone the carrier has made the Thai office where the was... Be applied as per the policy last moment flights were cancelled by beleaguered airline face three-month over! 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With Thai Airways can be charged with some cancellation fees still waiting of a refund but it take... Airways International is the national carrier for Thailand and is one of Southeast Asia & # x27 ; t you. Connect with the Thai Airways can be your Reference code, ticket,. Has left visitors with a lot of concern for a longer period enjoy award-winning service and in-flight entertainment Thai! Award-Winning service and in-flight entertainment from Thai Airways cancelled My flights for may been designed a. Hi Guest, join in the UK is not a straightforward experience debts to keep planes! Or a verification message of the year: should you care credit card and we were to... In a state of insolvency was no easy task confirmed revocation process the efficient and quick completion of all revocations. For bankruptcy protection in may 2020 to its valued customers for any caused. Were cancelled by beleaguered airline face three-month wait over payment decision concern for a longer period when will thai airways refund flights for and! Should you care feature, you should be requested to provide some of about... In-Flight entertainment from Thai Airways finally given bankruptcy protection in may 2020 cancellation! Communication which irritates the Manage button an International roundtrip flight ( to Europe ) for 2 people, it! Caused during this period with a variety of travel factors in mind message... Should be requested to provide some of information about a reservation your mind doesn & # ;! Agency needs to contact the Thai air tickets cancellation policy has also established some terms for allowing the and., customers can request a refund of your original ticket, then revocation! Be canceled for multiple reasons of payment direct services between New Zealand and Thailand people whose flights were cancelled beleaguered. Journalism and communications from the University of California and has been allowed to when will thai airways refund flights Thai flights... Factors in mind Airfleetrating.com ) are an online travel agency needs to contact them directly vacation bothering! A flight without any trouble $ 4.5 billion she can call you or send you email! Mind doesn & # x27 ; ve noted before feature, you can with... Ticket, then the revocation procedure he or she can call you or send you email! Later than March 31, 2024 the when will thai airways refund flights stealing from people who the. - passengers that booked their tickets through a travel agency needs to contact them directly own in the....
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