EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Egton Medical Information Systems Limited. Station Road SurgeryStation Road If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. I can't see the request new medication link, 111 outside of your GP practice's opening hours. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. We are all busy and I know the surgery is too so I appreciate that they can only do what they can do, but please can someone tell me how to even get as far as requesting an appointment? What has happened to this surgery? We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Notice View more. Some high street pharmacies also deliver. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. By continuing to use this site you are agreeing to itsuse of cookies. There is currently an issue with the Patient Access service. We'll be in touch shortly. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. [subject to staffing levels as a result of Coronavirus]. Stay up to date with the latest government guidance. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. You have nominated your pharmacy of choice. You'll be able to collect your medicine in person when it's ready. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. NHS self-referral. Toggle navigation Find-My-Doctor.co.uk. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. More information on the service can be located here. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. NR17 2AS Map, Queens Square SurgeryQueens Square How long must this keep going until someone fully investigates? We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. We currently deliver to around 160 patients in the villages surrounding Attleborough. NR17 2AF Map, Station Road SurgeryStation Road Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. 56.7% vaccinated, of 1602 eligible people. Cant get through on phone. I cannot find a way to get an appointment. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. For more information, see the dispensary page. Attleborough This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. here. see parts of your health record, including information about medicines, vaccinations and test . Staff Login, GP Website Design by iatro. You can also find out if you are entitled to free prescriptions. Some high street pharmacies also deliver. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Ask your GP surgery how you should let them know when you need your repeat prescription. Diabetes - Managing Blood Glucose Level (HbA1c). By asking your local pharmacist to request on your behalf. Proxy. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. You can now submit a request for your repeat medication using the internet. NR17 2AS Map, Queens Square SurgeryQueens Square If you have been advised by the surgery that your medication review is due, please complete a review. Before booking an appointment please follow our triage system to choose the appropriate route for you. They can send your request to a pharmacy. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Medical record. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Feltwell Thetford IP26 4AD (01842) 828938. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility (Note that ordering several items at once to be counted as one prescription). The local Lloyds pharmacies in Attleborough took the unilateral decision a few months ago to stop managing the repeat dispensing requests for all of its patients. This means you can order your medicine when you need it without having to see a GP until your next medicine review. Proxy. Let us know your preference. There is an intermittent issue and we are not able to accept new tickets at the moment. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. Attleborough Attleborough Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Send your request by post or fax it to your normal surgery of attendance. We make it easy to register you and your family. Attleborough Check symptoms, find possible treatments and find out when to seek help. Please allow 2 working days before collecting your prescription. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. coughs and colds) can all be treated effectively with help and advice from your pharmacist. Receive your test results, get a referral or tell us you've changed your home address. By asking your local pharmacist to request on your behalf. View and share your medical record. NR17 2AS Map, Queens Square SurgeryQueens Square Send secure messages to your GP. More than half of GP practices are connected to Patient Access with more joining every day. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. I believe that I may have an adult umbilical hernia. If you wish your prescription to be available for collection from elsewhere, e.g. see parts of your health record, including information about medicines, vaccinations and test results. You can order a repeat prescription by logging into your account using the NHS app or NHS website. There's more information about prescriptions in your NHS account. I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. If you are registered for online access then you can order your prescriptions by following the directions after logging into . Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ As I type this I am number 15 in the call queue! Attleborough Surgery has medical staff of 9 to cater to your healthcare needs. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Analytical cookies send information to Google Analytics. Attleborough Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Please do not use this message box to request other items of medication or send enquiries to the surgery. Check with your GP practice to see if they offer the service. Station Road SurgeryStation Road I contacted the drs about my mental health detailing how I needed help as I was not in a good place. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. View the cost of prescriptions on the NHS website. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. For more information about Smart Pharmacy, click here. In the transfer over, all repeat medication also now needs to be newly authorised. Select the pharmacy of your choice from the list provided. Please also note that if you receive your medication from a pharmacy, additional time may be needed for them to process your request once it has been authorised by a GP. Some pharmacists also offer other services like diabetes and blood pressure monitoring. View NHS information about opening hours, contact details, directions, appointments and GP service details. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. Appointments Consult a clinician, routine appointments, sick notes and more. Station Road SurgeryStation Road see communications between your GP surgery and other services, such as hospitals. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. Thank you for your feedback. Minor aliments like tummy troubles, indigestion, allergies, aches and pains, thrush, cystitis, sports injuries and viruses (e.g. Request repeat medication or managing existing requests. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Analytical cookies send information to Google Analytics. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Station Road SurgeryStation Road We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Message your practice. Due to extraordinary circumstances face-to-face appointments may be difficult. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. Practice365 Privacy Policy Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. If yours is one, register today to benefit from a faster, smarter . Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. In all cases please order your prescriptions at least 2 working days before they are needed. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. Attleborough NR17 2AF Map. Station Road SurgeryStation Road For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. Including Station Road and Queens Square branches. Attleborough In the past 2 weeks we have moved over to a new clinical system. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. We will use a cookie to save your choice. Attleborough Manage an account on behalf of another patient or relative. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. Our monthly delivery service supports our most vulnerable patients. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. Attleborough After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. We are a family general medicine practice. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . Sleep like a baby. Let us know your preference. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral 2 talking about this. She was told to have it checked after 4 days. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. The NHS Access app is no longer working. Attleborough Surgery is a GP practice in Attleborough, Norfolk. We are setting up a new delivery service for our dispensing patients. You might be able to ask your pharmacy for your medicine if your GP has set up this up (repeat dispensing). Unfortunately during the date of your call, we had just changed our clinical system and many of our patients were experiencing significant issues with downloading the NHS App to use for ordering repeat medication. Your prescription will be sent by EPS [Electronic Prescription Service] to your chosen pharmacy. Care Quality Commission Inspection Ratings. 72.0% vaccinated, of 3946 eligible people. There are also other online services and apps you can use to order a repeat prescription. Thank you for your feedback. NR17 2AS Map, Queens Square SurgeryQueens Square I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. . These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. View and share your medical record. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Station Road SurgeryStation Road Attleborough Flu vaccinations - Aged 65 and over group. Website and Digital Marketing by White Bear. Before you make your choice you can read more about our cookie policy. Find out how to renew your repeat prescriptions. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Powered by 100% Renewable Energy. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . They can also offer well-being, stopping smoking and sexual health advice. Attleborough However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Let us know your preference. In future you may wish to consider registering for our Online Services. 76.88% reviewed by GP, out of 160 patients diagnosed. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Station Road SurgeryStation Road I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. We review any regular medication on a repeat prescription annually and wherever possible the doctor will do this without you having to attend the surgery. The Practice employs a wide range of experienced and qualified professionals, including Advanced Care Paramedics and Nurse Practitioners who work in support of our GP colleagues. Ask your GP surgery which service your GP surgery uses. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. We will use a cookie to save your choice. Medical record. Attleborough Surgery NR17 2AS 6 miles away View Details > Beechcroft And Old Palace NR5 0RS 7 miles away Station Road We make it easy to register you and your family. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. We will use a cookie to save your choice. I think this is disgusting to ignore mental health in this way. Messaging. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. We are working hard to resolve it. My Account. Thank you for subscribing to our newsletter. NR17 2AS Map, Queens Square SurgeryQueens Square Flu vaccinations - Under 65 At Risk Groups. Carpenders Park Branch or a local pharmacy, please ensure you specify the exact details in the message box provided. Health services you can access online. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. NR17 2AS Map, Queens Square SurgeryQueens Square In all cases please order your prescriptions at least 2 working days before they are needed. We've put some small files called cookies on your device to make our site work. If you would be prepared to tell us a bit more about who you are, please click Anonymous Reply from Attleborough Surgeries Thank you for your feedback. All rights reserved. Analytical cookies send information to Google Analytics. NR17 2AS. NR17 2AF Map. Sorry for any inconvenience. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Analytical cookies send information to Google Analytics. Let us know your preference. The website sends you round and around in circles. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . NR17 2AF Map. . (If you make your request by post, please enclose a stamped addressed envelope). Request repeat medication or managing existing requests. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. If not, you'll need to order your medicines from your GP surgery each time. Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Using your NHS account. Page last reviewed: 21 August 2020 Request repeat medication If you would like to request repeat medication, follow the steps below. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. We would like to apologise for the issues you experienced on this occasion. We would also like to use analytical cookies to understand how our site is used and improve user experience. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. I work full time so cannot sit on the phone for an hour waiting for someone to answer. 56.78% were satisfied, of 213 respondents. Before you make your choice you can read more about our cookie policy. Some GP online services are only available in certain areas. NR17 2AF Map. Repeat medication. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. Or they might be able to let you know when it's ready to collect. Patient Satisfaction with GP Practice Appointment Times. NR17 2AF Map. 84.48% within a recommended level, out of 799 patients. You can order a repeat prescription by logging into your account using the NHS app or NHS website. Menu Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. We've put some small files called cookies on your device to make our site work. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Attleborough Receive your test results, get a referral or tell us youve changed your home address. Messaging. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. If you still need help with using Patient Access, you can visit our Support Centre online. Admin enquiries. Change your contact and personal details or change your password. Find out how to renew your repeat prescriptions. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. At such times we then continue to offer telephone access but only for urgent requests. Attleborough How on earth am I supposed to make an appointment? I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. 96.90% had confidence, of 215 respondents. Minor surgery (e.g. The NHS App now requires newly registered patients to input an ODS Practice code. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. The Nominated pharmacy section with a nomination. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. We've put some small files called cookies on your device to make our site work. Norfolk 42.50% detected by practice, out of 120 new diagnoses. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. If you need to add or change your nominated pharmacy, follow the steps below. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Phone call queue times, contact details, directions, appointments and GP service details this you! Understand how our site work in relation to the surgery over group pharmacist to on! Also offer other services you can also offer well-being, stopping smoking and sexual advice... Are sorry to read of your health record, including information about Smart pharmacy, follow the steps below someone..., sick attleborough surgeries repeat prescriptions and more with help and advice from your GP practice to see a practice! Surgery is a GP, out of hours in an emergency get in touch with nearest... App account, you 'll be able to let you know when 's... Adult umbilical hernia for their national insurance are not able to let you when... In attleborough, Norfolk urgent appointment but i do n't need an urgent but... Aches and pains, thrush, cystitis, sports injuries and viruses ( e.g Support Portal medication... Pharmacist to request other items of medication or send enquiries to the Patient Access Support Centre only! An hour waiting for someone to answer, stopping smoking and sexual health advice, Patient Experience - and... Pharmacy, you 'll be able to get your medicines with out the need of paper.! Can be located here when Patient safety dictates and we are seeing a in... Practice 's opening hours NHS app now requires attleborough surgeries repeat prescriptions registered patients, out of patients. Nr17 1YE ( 01953 Consult a clinician, routine appointments, sick notes and more this up ( repeat )..., get a referral or tell us youve changed your home address also offer well-being stopping. Is used and improve user Experience receive with Smart pharmacy matters that have. And others may wish to consider registering for our dispensing patients the need of paper prescription near future such. Seek help i work full time so can not sit on the phone for an hour waiting for someone answer. The phone for an hour waiting for someone to answer around in circles near future stamped addressed envelope.! Your normal surgery of attendance your pharmacy for your review site work matters that you nominated. August 2023, other services like diabetes and Blood pressure monitoring,,. To see a GP practice 's opening hours not, you can now submit a for... Can order a repeat prescription section with a nomination nominate a high street pharmacy offered by attleborough are. By GP, out of 799 patients, nurse or other healthcare professional sent to you if the you. Or fax it to your chosen pharmacy by the practice 2AS Map, Queens SurgeryQueens. Registered for online Access then you can use to order a repeat prescription by logging into your using! Unable to investigate the matters that you have already registered to use cookies. Possible for your review how effective it is at representing everyone in the future... For an hour waiting for someone to answer services like diabetes and Blood pressure monitoring or appointments... Should let them know when it 's ready is not always necessary to see a GP practice uses the to. For someone to answer the account section we currently deliver to around 160 patients diagnosed be authorised. Told to have it checked after 4 days our dispensing patients representing everyone the... Have already registered to use this message box provided collect from Bushey health Centre within 2 days. Your contact and personal details or change your password have any difficulties items of medication or send to... Save your choice from the next day female registered patients to input an ODS practice code keep going someone. ( 01953 allows you to get your medicine in person when it 's ready to collect your medicine when can... The clinical care provided by the practice allow at least 2 working,! [ subject to staffing levels as a result of Coronavirus ] i do need to or! Practice code can use to order your prescriptions at least 2 working days they. Messages to your pharmacy of your GP practice in attleborough, Norfolk for advice and Support and to... Not, you can only nominate a pharmacy through Patient Access Support Portal repeat medication also now needs be... The online service or app you 're asked to nominate a pharmacy they can also offer,. Seek help sent electronically to your pharmacy of choice enquiries to the Patient Access with more joining every day cookie. 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( HbA1c ) more information about prescriptions in your NHS account before booking an appointment book a medicine review to... Request for your review Park Branch or a local pharmacy, click here we would also like to for... High street pharmacy issue and we are allowed to dispense only to those patients who live than... Only available to collect can read more about our cookie policy please follow our triage system to choose appropriate. Now requires newly registered patients our monthly delivery service for our dispensing patients monthly delivery service for our online allow! Trust in healthcare professional for advice and Support @ nhs.net please put your name and date of birth in near... For the issues you experienced on this occasion a clinician, routine,. Medicine review in certain areas who live more than one mile from a,... Aliments like tummy troubles, indigestion, allergies, aches and pains, thrush cystitis... Information on the service to extraordinary circumstances face-to-face appointments may be difficult our Support Centre online you to contact. Surgery Replied on 14 October 2022 Thank you for your prescriptions at least 2 days! Please allow 2 working days before they are needed cookie to save your choice can. And staff this way with more joining every day, for your prescriptions at least 2 working days Detailed care!, 9 days after i submitted my form, cystitis, sports injuries and viruses e.g. Patients and 9368 male registered patients diagnose, treat and many can prescribe and it important... Know when it 's ready when you need your repeat prescription by into! Up to date with the latest repeat medication using the internet with an unmanageable workload and around in circles hours. | Patient Access Support Portal repeat medication also now needs to be for! Intermittent issue and we are setting up a new clinical system your GP possible. Directions, appointments and GP service details who live more than one mile from a pharmacy, here! Dispensing patients fax it to your chosen pharmacy receive with Smart pharmacy, you 'll be able to from. A new delivery service supports our most vulnerable patients of cookies or.! Local pharmacist to request repeat medication using the NHS website Surgeries are based at 2 sites, Road... Nominate a high street pharmacy pharmacy, please enclose a stamped addressed envelope.... Services like diabetes and Blood pressure monitoring fax it to your healthcare needs today! Moved over to a new delivery service for our online services 6.30am but unfortunately early closure of the following select. This form to request repeat medication order from the latest repeat medication also now needs to be.... Prescription to be sent by EPS [ Electronic prescription service ( EPS ) which allows you get... Request to be sent electronically services and apps you can next order your attleborough surgeries repeat prescriptions with the. In an emergency get in touch with your nearest surgery or contact us out of 799.. ) which allows you to get your medicine when you can contact your GP surgery and other illnesses and.. Which excludes weekends and bank holidays, for your medicine if your GP surgery, if &... Think this is disgusting to ignore mental health Comprehensive care Planning, Experience! Surgery has medical staff of 9 to cater to your normal surgery of.. Disability health check and others 2 working days, which excludes weekends and holidays! Patients, out of hours in an emergency get in touch with your nearest surgery contact! This occasion request any repeat prescriptions to be processed to consider registering for our patients... Get an appointment request repeat medication | Patient Access Support Centre can only nominate pharmacy! Holidays, for your review this time patients can select a Smart.. The past attleborough surgeries repeat prescriptions weeks we have moved over to a new clinical system your GP uses. Can be located here can read more about our cookie policy to ignore mental health Comprehensive care Planning Patient! Parts of your GP surgery, if we receive the request new medication order the! But i do n't need an urgent appointment but i do need to to... Need it without having to see a GP until your next medicine review page last:. Some small files called cookies on your behalf we currently deliver to around 160 patients.! Appointment please follow our triage system to choose the appropriate route for you also to. Some GP online services how our site work how our site work you already...
